Sovereign Health Care
Sovereign Health Care is a leading provider of medical billing services, dental insurance agencies, and health insurance agencies in England. With a focus on healthcare and medicine, the company is committed to providing top-notch insurance services to its clients. Sovereign Health Care is dedicated to ensuring that its clients receive the best possible care and coverage, and is a trusted name in the insurance industry.
Introduction to Sovereign Health Care
Sovereign Health Care is a UK-based company that has been providing healthcare and insurance services for over 20 years. Their purpose is to offer affordable, accessible, and high-quality healthcare to everyone. What makes them unique is their focus on customer satisfaction and their commitment to providing personalized healthcare solutions.Services & Products
Sovereign Health Care offers a wide range of services and products, including medical billing services, dental insurance agencies, health insurance agencies, and other healthcare and medicine-related services. Customers can choose from different plans that suit their needs and budgets.Location
Sovereign Health Care is located in Shipley, England, in the West Wing of The Waterfront building on Salts Mill Road. The area is known for its historical significance and cultural attractions. There are several businesses in the area, including restaurants, cafes, and shops. Customers can easily access the location via public transportation, with the closest options being the Shipley train station, the Saltaire train station, and the Shipley bus station.Benefits
Customers should choose Sovereign Health Care because of their commitment to providing personalized healthcare solutions that fit their individual needs. They offer affordable and accessible healthcare services that are of high quality. Their customer satisfaction rate is high, and they have a proven track record of delivering excellent results.Good to Know
Customers should be aware that Sovereign Health Care is a UK-based company and that their services are only available in the UK. However, they do offer a range of services that can benefit anyone seeking healthcare or insurance solutions.Reviews
Customers have given Sovereign Health Care excellent reviews, praising their commitment to customer satisfaction and their high-quality services. Many customers have reported positive experiences with the company, stating that they feel they are receiving the best possible healthcare solutions.Amenities
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online payment -
electronic filing
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billing support
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insurance verification
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claims processing
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paperless office
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hipaa compliance
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client portal
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telehealth services
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mobile app
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online scheduling
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discounts
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flexible payment plans
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online claims submission
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multi-language support
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multiple insurance plans
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in-network providers
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insurance accepted
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24-7 customer service
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affordable plans
FAQ
What types of health insurance plans do you offer?
We offer a variety of health insurance plans including individual, family, and group plans. Our plans include coverage for medical, dental, and vision services. We also offer options for short-term and long-term disability insurance, as well as life insurance.How does your company handle claims and reimbursements?
We have a streamlined process for handling claims and reimbursements that ensures timely and accurate payments. Our team works with healthcare providers to ensure that claims are submitted correctly and that reimbursements are processed quickly. We also have an online portal where members can view their claims status and track payments.What is the process for pre-approvals or authorizations for specific dental procedures?
Our dental insurance plans require pre-approval for certain procedures. Members can request pre-approval through our online portal or by contacting our customer service team. Our team will review the request and provide a decision within a specified timeframe.What level of customer support do you provide, and how quickly can issues be resolved?
We pride ourselves on providing excellent customer support to our members. Our customer service team is available via phone, email, and online chat to assist with any questions or concerns. We strive to resolve issues as quickly as possible and typically respond to inquiries within 24 hours.Can you provide references or case studies of successful medical billing services for similar healthcare providers?
Yes, we can provide references and case studies of successful medical billing services for similar healthcare providers. Our team has extensive experience working with healthcare providers of all sizes and specialties and can provide examples of our successful partnerships upon request.Reviews
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Julie Baker
I’ve used this company for about 14 years and had no problem always sent in a claim and got my money
15-05-2023
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Paul Lund
Watch out for this company. You would expect that your policy year would run from when you take out the policy, NO!!! You claim period starts from when you make your first claim. I am now in my 15th month and because I used my claim for dental in month 10, i cant claim for dental again until month 22. They refused my claim so I asked to make a formal complaint. Still waiting to hear back, I am expecting to be told I should have read the pages or terms and conditions.
29-03-2023
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julie innes
What a rip off! Put in dental claim for £23. Got £4:80. This being the only claim (DENTAL) I use. I'm up to my limit apparently. What? I only ever put two claims a year in, for dental checkups. No opticians or hospital claims. Cancelling my policy!
29-11-2022
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Mandy Walcott
Absolutely a shame of a company they take your money no problem but when you make a claim they find an excuse not to pay you and the customer service is disgusting she talked over me and did not listen and was condescending, I have cancelled shame on you sovereign healthcare!!! UPDATE I contacted them as asked when I called the lady didn't know anything about me being asked to contact them so the conversation was ended five minutes later I got a call back with an apology and told I would be receiving my claim as long as I reinstated my policy so I have decided to give them another go, I received my money the following week,
29-10-2022
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Irina Sevcuka
Didn't work out for me. Waste of money, customer service requires improvement. Cancelled. Do not recommend it.
29-07-2022
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lisa wardley
Absolutely fantastic service, I can’t believe how good and professional I have been treated. I call 11am to speak with a doctor as my own doctors couldn’t accommodate my telephone appointment for over a week. I spoke with a Sovereign doctor at 2pm and by 8.30am the next day my prescription was with my designated chemist! Wow… the guys promised calls back and did so as promised on the exact times I was given. I can’t thank you enough for great service and for helping me.
29-07-2022
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Nicola Nuttall
Absolutely fantastic service. Phoned to ask for a claim form to be sent out, received a few days later sent form back last Thursday (7th March) received cheque today (14th March). Quick & easy to do and fast turnaround very impressed no hassle at all & first time I have applied. Lady I spoke to on the phone was very helpful & professional too.
29-05-2022
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Lisa Gibson
Fantastic, fast and professional service... Can't fault them and their customer service is 10 /10 as I needed some advice on a claim .. please don't hesitate to use them..
29-05-2022
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Andrew Naylor
Excellent Service, the Lady was more then helpful very good Customer service skills, left me smiling and totally impressed with the service.
29-05-2021
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Biketoye Akintoye
Positive: Professionalism, Quality, Responsiveness
29-05-2020
