Southwark Social Services
Southwark Social Services is a company based in London, England that specializes in providing various services related to the public sector and society. They offer departments of social services, adult foster care services, and household services. Their mission is to improve the lives of individuals and families in the community by providing high-quality and compassionate care. Southwark Social Services is committed to making a positive impact on the lives of those they serve.
Southwark Social Services
Southwark Social Services is a government-owned agency that provides household services to the people of London. Established in the early 1900s, this agency has a long-standing history of serving the community and making a difference in the lives of those who need help. Their mission is to provide support and care for those who are in need, including adult foster care services and other services.
Services & Products
Southwark Social Services provides a range of services to its customers, including support for those who are elderly, disabled, or vulnerable. They offer adult foster care services, as well as other household services that help people with daily tasks such as cooking, cleaning, and shopping. They also provide support for families who are struggling with financial difficulties or other challenges.
Location
The agency is located in Talfourd Place, London, in the heart of Southwark. The area is a bustling and diverse part of London, with a mix of residential and commercial properties. Customers can expect to find a range of businesses and services in the area, including shops, restaurants, and cafes. The agency is conveniently located near several public transportation options, including the Peckham Rye and Nunhead train stations, as well as the Bussey Building bus stop.
Benefits
Customers should choose Southwark Social Services because of their commitment to providing high-quality care and support to those who are in need. They have a team of experienced and compassionate staff who are dedicated to making a positive difference in the lives of their customers. The agency also offers affordable pricing and flexible service options, making it accessible to a wide range of people.
Good to Know
Customers should be aware that Southwark Social Services is a government agency, and as such, they operate differently from private companies. They may have different policies and procedures in place, and customers should be prepared to follow these guidelines when using their services.
Reviews
Customers have praised Southwark Social Services for their professionalism, compassion, and dedication to their work. They have also noted that the agency is affordable and easy to work with, making it a great choice for those who need household services or adult foster care services in London.
Amenities
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counseling -
adoption services
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foster care
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financial assistance
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food stamps
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housing assistance
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job training
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medical assistance
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substance abuse treatment
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transportation assistance
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respite care
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assistance with activities of daily living
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transportation
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household services
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meal preparation
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medication management
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companionship
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supervision
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safety monitoring
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personal care
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housekeeping
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laundry service
FAQ
What qualifications do your caregivers possess?
Our caregivers at Southwark Social Services possess a range of qualifications and experience in providing care. They are fully licensed and trained to provide the necessary care to meet our clients' needs.Can you provide references from past clients?
Yes, we can provide references from past clients upon request. We have a long list of satisfied clients who can attest to the quality of care we provide.How do you ensure the safety and security of your clients?
At Southwark Social Services, we take the safety and security of our clients very seriously. We have a range of measures in place to ensure that our clients are safe and secure, including background checks for our caregivers, regular safety assessments of our facilities, and 24/7 monitoring of our clients.What is the ratio of caregivers to clients in your facility?
The ratio of caregivers to clients in our facility varies depending on the needs and requirements of our clients. We ensure that we have enough caregivers to provide the necessary care to all of our clients, while also ensuring that each client receives individualized care.What is your process for handling complaints or appeals regarding denied assistance?
If a client is dissatisfied with our services or has been denied assistance, we have a formal process in place for handling complaints and appeals. We take all complaints seriously and work to resolve them in a timely and professional manner. Our process includes a review of the complaint, an investigation if necessary, and a response to the client outlining the steps we will take to address the issue.Reviews
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Dizzy Bella
Absolutely disgusting service, they never answer their phone. No help for elderly vulnerable people. Over 30 Safeguarding reports by other services and they they still take no action.
06-05-2023
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Jon Bonner
I've had many a social worker over, I've sent them all packing, as they can't offer any help, and I have to school them on the services or lack of for SEN kids, totally rubbish service with lack of funding.
27-04-2023
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Deidreia Feaver
If you are old or hard of hearing you might as well hang !
27-04-2023
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Will Phillips
They are incompetent of dealing with cases they have missed key elements of a case safeguarding issues which has been missed incompetent social services don't know how to do their jobs properly totally disrespectful both parties
27-04-2023
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Donnie Seven
You can’t give a half star, so it’s a one from me.
27-04-2023
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Natalie Haye
John sassy has left a 2 year old child with a family who don't want him. And always shouting at him and make him cry. What kind off social worker is he.
27-02-2023
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Rio King
Desperately calling social services after a referral but they simply put the phone down every time! This man is so vulnerable and in severe hardship but trying to speak to someone is impossible. Disgraceful to be honest Southwark! you claim to care about your residents but your leaving one out. I am escalating this to a senior manager, because this is not acceptable.
27-12-2022
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Erica Ippolito
27-09-2022
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Mary Gaspard
It took me over an hour to get through, the message just kept repeating itself regardless of me choosing an option, when I eventually got through I was told the person couldn't hear me.
27-08-2022
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muhammed ahmed
There's a social worker by the name of Enock Ire who works for the Borough of Southwark MASH team. Please beware of this lady handling your child's case and involvement from her. She is very manipulative, biased and plays it like she isn't the perpetrator. Allegations came my way from my ex partner. This lady instead of doing her job, accuses me and then denies it to her manager when I made a complaint. Beware of her subtle language and the way she words her replies. My case was a sensitive one. Please whatever you do, remain calm and keep it neutral as Enock Ire will use it against you. I've got so many obscenities I want to use against her and could've taken it further. Due to my merciful nature, I thought to myself, she isn't worth it nor my oxygen I breath in. Sooner rather than later, she will meet a parent who will end this callous lady's career and her pathetic management colleagues. Enock Ire, your day's are numbered. Sort yourself and your practice out!
27-05-2022
