Featured image
Used Bicycle Shops, Bicycle Repair Shops

Southwark Cycles

Southwark Cycles is a bicycle repair and used bicycle shop located in London, England. They specialize in sports and hobbies, offering a variety of products and services to their customers. With a focus on quality and customer satisfaction, Southwark Cycles is a top choice for those in need of bicycle repairs or looking to purchase a used bicycle. Their shop is a great destination for those who enjoy shopping and browsing for sports and hobby-related items.

Introduction to Southwark Cycles

Southwark Cycles is a bicycle repair shop and used bicycle shop located in London, England. The company has a rich history spanning several years and has become a go-to destination for customers looking for high-quality bicycles. What sets Southwark Cycles apart from other bicycle shops is their commitment to providing excellent customer service and expert advice on all things related to bicycles.

Services & products

Southwark Cycles offers a wide range of services to customers, including bicycle repairs, sales of new and used bicycles, and accessories such as helmets, locks, and lights. Whether customers are looking for a new bicycle to ride around the city or need a quick fix to their current bike, Southwark Cycles is the place to go.

Location

Located at 234 Jamaica Rd in London, Southwark Cycles is situated in a bustling area of the city with a mix of residential and commercial buildings. The area is home to a variety of shops and businesses, including other bicycle shops, cafes, and restaurants. Customers can easily access Southwark Cycles via public transportation, with the closest options being Bermondsey Station (0.5 miles), Surrey Quays Station (0.6 miles), and Canada Water Station (0.7 miles).

Benefits

Customers should choose Southwark Cycles over other bicycle shops because of their exceptional customer service and expertise. The staff at Southwark Cycles are knowledgeable about all types of bicycles and are always willing to help customers find the right bike or accessory for their needs. Additionally, the shop offers competitive pricing and high-quality products, making it a great value for customers.

Good to know

Customers should be aware that Southwark Cycles operates on a first-come, first-served basis for repairs and can get busy during peak times. However, the staff always strives to complete repairs in a timely manner and will communicate any delays or issues to customers.

Reviews

Customers rave about the excellent customer service and quality of work at Southwark Cycles. Many customers have praised the staff for their expertise and willingness to go above and beyond to help with repairs and purchases. Overall, Southwark Cycles is a highly recommended destination for anyone in need of bicycle repairs or looking to purchase a new or used bike.

Amenities

  • amenity
    bicycle stand
  • amenity
    tool kit
  • amenity
    air pump
  • amenity
    spare parts
  • amenity
    workbench
  • amenity
    repair manual
  • amenity
    specialty tools
  • amenity
    lubricant
  • amenity
    tire levers
  • amenity
    bike rack
  • amenity
    bike lock
  • amenity
    helmet
  • amenity
    lock
  • amenity
    repair kit
  • amenity
    test ride
  • amenity
    delivery
  • amenity
    trade-in
  • amenity
    rental
  • amenity
    bike fitting
  • amenity
    accessories
  • amenity
    used parts

FAQ

What types of bicycles do you specialize in repairing?

At Southwark Cycles, we specialize in repairing all types of bicycles, including road bikes, mountain bikes, hybrid bikes, and more.

Do you offer any type of warranty or guarantee on repairs?

Yes, we offer a 30-day warranty on all repair work we do. If you experience any issues with your bike after we repair it, bring it back within 30 days and we will fix it for free.

Can you provide information on the bike's history or previous ownership?

Unfortunately, we cannot provide information on a bike's history or previous ownership. We only sell and repair bikes that are brought into our shop.

Do you offer any warranties or guarantees on used bikes?

Yes, we offer a 90-day warranty on all used bikes we sell. If you experience any issues with your used bike within 90 days of purchase, bring it back and we will fix it for free.

What types of accessories or add-ons do you offer for used bikes?

We offer a variety of accessories and add-ons for used bikes, including locks, lights, fenders, racks, baskets, and more. Come visit us in our shop to see our full selection.

Reviews

  • Melody Coleman

    Unbelievably rude staff. They took 3 weeks to drag out replacing my handlebars and did a truly terrible job. The work looked atrocious visually and there was a big chunk out of one of the brake cables they fitted, plus some rusty parts. When I complained about the quality of the work, the staff member’s rudeness in talking to me, and asked for the courtesy bike I was promised, he called me a “trouble making woman”. He also said it was my fault that the quality of the work wasn’t good because I agreed for them to use a secondhand handlebar (I was certainly not expecting a damaged, rusty piece to be put on my bike). Tired of being told one thing by one member of staff and then a completely different thing by another. We jumped from pay after to pay first to pay a deposit. Come back Friday, no Tuesday, but call first, but there’s no number, collect your courtesy bike, no you can’t have one, no we can’t give you a reason why. I do not recommend this shop as it’s unnecessarily cost me considerable time and money commuting around the city without my bicycle.

    13-05-2023

  • Edward Hobbs

    Got a puncture. £20. 20 mins. Perfect

    06-05-2023

  • Tony Nguyen

    Scam artists - wouldn’t even give a star if could We bought a bike on special ‘today only offer’. We had the bike for 10 minutes, even returning to the shop within the first 5 minutes as the seat was extremely loose, to find out that it had a deep scratch on it. We wanted to return it to be told they don’t do returns, when arguing this they came up with a number of reasons why we couldn’t return. Firstly, they don’t do returns on new bikes, when the sign clearly says no return on second hand and electric bikes, then told us ‘that’s why I gave you the discount because of the issues’ - he did not. He never mentioned the issues at all. He kept saying you need to check our terms it says no refunds, the terms on their website actually states they refund within 15 days, which he replied only if the bike is damaged which he said it wasn’t despite the deep scratch as the bike still functions, the terms on the website doesn’t state this only that it must be in the condition it was sold in and unused. They eventually implied that we had damaged it within the 10 minutes we had it, even though we didn’t really have it for 10 minutes because we already had to return to the shop. We are fairly certain that the bike we saw on display and agreed to buy was not the bike we were originally given. We had no choice but to accept a brand new replacement, which isn’t even in the best condition, but much better than the bike we had first, as they refused any other type of refund. We wished we had recorded the interaction as this review doesn’t even show how bad the service was.

    06-05-2023

  • Emma Wedgwood

    Ali was brilliant! He fixed my wheel super fast and didn't do any unnecessary work that would have cost me more - very grateful for his skill and expertise!

    27-04-2023

  • Cyprien Denolle

    Excellent customer service

    27-03-2023

  • JonnzyHD

    Also do electronic scooters repairs

    27-03-2023

  • Samy Abid

    Avoid the place, unreliable staff I asked for item they said we have it after when I came they told me out of stock. Unreliable staff

    27-02-2023

  • ansaar khalid

    27-02-2023

  • Lucie Balance

    Very prompt service, my tyre was flat and was repaired on the spot, thank you!

    27-02-2023

  • hugo harrison

    Not a good shop

    27-01-2023