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Health Insurance Agencies, Nursing Homes

Southlands Care Home - Bupa

Southlands Care Home Bupa is a healthcare and medicine company based in Harrogate, England. They specialize in providing nursing home services and health insurance through their health insurance agencies. Their mission is to provide quality healthcare and insurance services to their clients.

Introduction to Southlands Care Home Bupa

Southlands Care Home Bupa is a nursing home located in Harrogate, England. The company has been providing care services for over 50 years. They aim to provide high-quality care to their residents. Southlands Care Home Bupa is unique because they offer personalized care plans for each resident, tailored to their individual needs.

Services & products

Southlands Care Home Bupa offers a variety of services to their residents, including nursing care, dementia care, and residential care. They also provide health insurance through Bupa. Customers can buy insurance plans that cover a range of health services, including hospital stays, surgeries, and consultations.

Location

Southlands Care Home Bupa is located on Ripon Road in Harrogate. The area is known for its beautiful parks and gardens, as well as its historic buildings and landmarks. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The closest public transportation options are the Harrogate bus station, Harrogate train station, and the Harrogate coach station, all of which are within 2 miles of the care home.

Benefits

Customers should choose Southlands Care Home Bupa because of the personalized care they provide to their residents. The staff is highly trained and experienced, and they work to create a warm and welcoming environment for all residents. Additionally, the company offers health insurance plans through Bupa, which can provide customers with peace of mind knowing that they are covered for a range of health services.

Good to know

Customers should be aware that Southlands Care Home Bupa is a nursing home, and as such, it may not be suitable for everyone. It is important to consider the individual needs of the person who will be receiving care before choosing a care home.

Reviews

Customer reviews of Southlands Care Home Bupa are overwhelmingly positive. Many customers praise the staff for their caring and compassionate approach to care, as well as the high quality of the facilities. Customers also appreciate the personalized care plans that are tailored to each resident's individual needs.

Amenities

  • amenity
    in-person appointments
  • amenity
    insurance accepted
  • amenity
    affordable plans
  • amenity
    flexible coverage
  • amenity
    24-hour nursing care
  • amenity
    wheelchair accessibility
  • amenity
    private rooms
  • amenity
    recreational activities
  • amenity
    meal service
  • amenity
    transportation
  • amenity
    housekeeping
  • amenity
    social programs

FAQ

What types of health insurance plans do you offer?

We offer a variety of health insurance plans including individual, family, and group plans. Our plans cover a range of medical services such as hospital stays, doctor visits, prescription drugs, and more.

Are there any restrictions on which healthcare providers I can see?

We have a network of healthcare providers that are covered under our plans. However, we also offer out-of-network coverage for those who prefer to see a provider outside of our network. It's important to check with your specific plan for details on coverage.

What is the staff-to-patient ratio in your nursing home?

Our nursing home has a high staff-to-patient ratio to ensure that our patients receive the best possible care. We have trained and experienced staff members who are available around the clock to assist with any needs or concerns.

Are there any specialized care services provided for patients with specific medical conditions?

Yes, we offer specialized care services for patients with specific medical conditions. Our staff is trained to provide care for patients with a range of conditions such as dementia, Alzheimer's, diabetes, and more.

How do you ensure the safety and security of your patients?

We take the safety and security of our patients very seriously. We have security measures in place such as surveillance cameras, secure entrances and exits, and trained staff members who are alert and aware at all times. We also have emergency protocols in place in case of any incidents.

Reviews

  • Alison Dean

    Mum has now been at Southlands for 3 years. It reassures family to know she is cared for and is safe. The staff are great, we are kept informed of any issues, we feel we are heard if we need to address/question care, but overall, mum is happy and the family are happy with Southlands and their whole team. 😀

    28-02-2023
  • David Straker

    My Mother has been in Southlands now for one year . In that time all the members of staff have done their upmost to welcome her and make her feel comfortable in her new home . It hasn’t been easy taking my Mother from living an independent life in her own home , but for all the members of our family we now know that she is living in a safe and caring environment and where we can visit her as much as possible. Thank you to everyone for making this possible.

    28-02-2023
  • cora streets

    Requested a home show around, highly impressed with care and professionalism of staff and positive atmosphere within the home. Beautiful building and lovely large bright cosy rooms, highly recommend.

    29-05-2022
  • Harriet Mckenzie

    From personal experience of family members I would really recommend Southlands-it looks like a hotel , the food is amazing, nothing is too much trouble for the staff, the care is of a very high level - the staff are extremely caring 10/10 from me

    29-05-2022
  • simon adamson

    I tried to get Mum in here but was rejected after challenging them on let’s say certain matters. I agree with the other reviewer that the lady in charge is very matronly. Perhaps the tone and culture wasn’t right for her after all. Oh well, back to the search!

    29-05-2022
  • Andrew Boreham

    WE WERE VERY HAPPY WITH THE CARE THAT YOU PROVIDED TO NANCY

    29-05-2021
  • zonera aiza

    Hi I'm a carer assistant I went to your care home from an agency. I noticed that your care home doesn't have enough staff for nights and you have night nurse that a very rude.i been first time She made me do all the work

    29-05-2020
  • Paul Border

    DOT 108 IN 2019 GOT 654 BIRTHDAY CARDS HAPPY BIRTDAY DOT

    29-05-2020
  • Andrásné Petrovics

    29-05-2018