Southend Medical Centre
Southend Medical Centre is a healthcare facility located in Southend-on-Sea, England. They specialize in medical clinics and provide a range of healthcare and medicine services.
Introduction to Southend Medical Centre
Southend Medical Centre is a leading medical clinic located in Southend-on-Sea, England. The company was established with the aim of providing top-notch healthcare and medicine services to the residents of Southend-on-Sea and its environs. With years of experience in the industry, the clinic has earned a reputation for providing quality medical care to its patients. What sets Southend Medical Centre apart from its competitors is its commitment to excellent customer service and the use of modern medical technology to provide accurate diagnoses.Services & Products
Southend Medical Centre offers a wide range of medical services to its patients. These include general medical consultations, health screenings, vaccinations, and blood tests. The clinic also has a team of specialists who provide specialized medical care in various fields such as dermatology, gynecology, and cardiology. Patients can also access a pharmacy within the clinic, where they can purchase prescription medication.Location
Southend Medical Centre is located at 50-52 London Rd, Southend-on-Sea SS1 1NX, United Kingdom. The clinic is situated in a bustling area with numerous other businesses, including cafes, restaurants, and shops. Patients can expect a lively atmosphere in the area, and there are many attractions nearby, such as the Southend Pier and Adventure Island. The clinic is easily accessible by public transportation, with the Southend Central Station, Southend Victoria Station, and Southend East Station all within a 10-minute walk from the clinic.Benefits
Southend Medical Centre provides its patients with high-quality medical care in a comfortable and welcoming environment. The clinic has a team of experienced and highly trained medical professionals who are dedicated to providing the best possible care to their patients. Patients can also benefit from the use of modern medical technology, which enables accurate diagnoses and effective treatment.Good to know
Patients should be aware that Southend Medical Centre operates on an appointment-only basis. Patients are advised to book appointments in advance to avoid long waiting times. The clinic also has a strict policy on cancellations and rescheduling of appointments.Reviews
Southend Medical Centre has received numerous positive reviews from its patients. Patients praise the clinic for its excellent customer service, knowledgeable and friendly staff, and modern medical facilities. Many patients also commend the clinic for its efficient and timely service, with most appointments starting on time. Overall, patients highly recommend Southend Medical Centre for anyone in need of quality medical care.Amenities
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exam room -
x-ray machine
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lab
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pharmacy
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vaccination
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physical therapy
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counseling
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surgery room
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wheelchair accessibility
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hearing test
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vision test
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blood test
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urinalysis test
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allergy test
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ekg test
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pediatric services
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geriatric services
FAQ
What are the qualifications and experience of your medical staff?
Our medical staff at Southend Medical Centre are highly qualified and experienced professionals. Our team includes general practitioners, nurses, and specialists who are registered with the General Medical Council and have years of experience in their respective fields. We take pride in providing our patients with the best possible care and treatment.What types of services do you offer, and are they covered by medical insurance?
We offer a wide range of medical services, including general consultations, health assessments, vaccinations, blood tests, and minor surgical procedures. We also have specialists in areas such as cardiology, dermatology, and gynecology. Most of our services are covered by medical insurance, but we recommend checking with your insurance provider to confirm coverage.Can I schedule appointments online, or do I need to call?
We offer both online and phone appointment scheduling options for our patients. You can easily schedule an appointment online through our website, or you can call our office to schedule an appointment with one of our medical professionals.What is your policy on cancellations and rescheduling appointments?
We understand that sometimes life happens and appointments need to be cancelled or rescheduled. We kindly ask that you give us at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the appointment time to another patient who may need it. Failure to give adequate notice may result in a fee.Do you offer any types of preventive care or wellness programs?
At Southend Medical Centre, we believe in the importance of preventive care and wellness. We offer a variety of services and programs aimed at promoting overall health and wellbeing. Our services include health assessments, vaccinations, and lifestyle counseling. We also offer wellness programs such as weight management and smoking cessation programs. Contact us to learn more about our preventive care and wellness options.Reviews
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Scott Prior
I would like to give this surgery 5 stars as I have been with them a few years now and recently I experienced an issue which I put in an email to the surgery. I wasn't expecting a reply as I was speaking to the doctor the next day but within hours after them opening g the surgery I had received a response to my email with an apology and they also implemented a new way of ensuring this does not happen again. Extremely grateful for the response and even though I had put in a complaint I was not treated any differently. All the staff are lovely and the receptionists really can't do enough for you. So credit where credits due and well done to you all. One satisfied customer. Will deffo recommend to others. Keep up the good work x
29-04-2023
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becky mason
Always try to get my husband an appointment, as its difficult for him to just take time off, always friendly and helpful thanks 😊
29-03-2023
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Ewelina Steinke
Went to put in a repeat prescription and got told that I’m not a patient there; apparently they have kicked me out when I moved - would be good if they informed me of that when it happened instead of me finding out on my own. Receptionists are very rude - I was on the way to the hospital after speaking with 111, they have sent them a referral letter which was urgent (sent and received within 15 minutes) - receptionist argued with me for 15 minutes that there is no such thing as urgent referrals and they come next week. I asked her to check about 10 times. When she did check she indeed had the referral letter - no apology from her for arguing with a patient who’s very very ill, it was her mistake. She also didn’t want to let me inside to sit down and I almost passed out outside the surgery. (When she finally did let me in it was empty) Maybe just one competent dr there. Terrible Edit to reply to owner : I didn’t get any letters and if I did they went to the old address which is pointless, also I’m not confused, the situation with the receptionist happened while I was still a patient in 2021
29-03-2023
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mihaela dimitrova
I’m very happy with everything! Lovely staff and very kind and generous doctors 💖💖💖💖💖
29-01-2023
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Marcel Holubčík
Very helpful and professional
29-12-2022
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Sophie Diamond
If I could give no stars I would!!!!! Do not use this surgery!!! Every time I phone to speak to someone no matter what time of day it is the phones are always engaged and then I have to ring back a minimum of 20 times before I even get through to a receptionist. All receptionists are very rude & show no care towards patient's at all. You buzz to be let in the surgery & then your stood there for 15 mins outside waiting to be let in because none of the receptionists can be bothered to open the door, by this point there is usually a que of 4-5 patient’s all waiting because none of you can be bothered to get up. Last time I had an appointment the lift wasn’t working and I had my buggy with me so had trouble getting upstairs. The receptionists completely ignored me when I told her about the lift & showed me attitude in an unprofessional manor so I called her a jobs worth. Do a better job before you have no patients left on your books.
29-12-2022
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Victoria Bliss
receptionist really bad !was kind of urgent appointment there was no space which is understandable, this GP dont even do call service for emergencies with duty doctor like other GP does , that is ok too but when ask if I can call 111 service, she said no use they will direct to us we don't have anything for today. honestly very irresponsible response . when i call 111 they helped me . despite of saying that having breathing difficulty and hasnt slept for 3 day straight on, she wasn't someone who knows how to empathise and how to handle situation sorry but definitely will change the GP
29-11-2022
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Mobin nadree
I wouldn't recommend this rubbish GP to anyone. Long waits, rude staff, and they don't know how to deal with patients.
29-10-2022
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Scott Robertson
Joined here last year and have spoke to a couple of doctors and have no complaints. They listened and addressed any issue.
29-09-2022
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Mo Ibrahim
Excellent service here many issues resolved very complex issues dealt with over the past year. The practice manager Zoe has been very helpful and very quick to sort out any requests. The reception staff are also very thorough and polite. Thanks a lot 😍
29-09-2022
