Southampton Canoes
Southampton Canoes is a company based in Southampton, England. They specialize in providing a wide range of products and services for outdoor enthusiasts, including canoe and kayak rental services, equipment and clothing suppliers, and boat trailer dealers. In addition, they offer a variety of products such as sport shops, store equipment suppliers, trailer supply stores, warehouses, wheel hub cap suppliers, bag shops, bicycle clubs, fabric wholesalers, marine supply stores, rock shops, and more. Southampton Canoes is committed to providing high-quality products and exceptional customer service to their clients.
Introduction to Southampton Canoes
Southampton Canoes is a family-owned business that has been operating for over 25 years. The company was started by a group of friends who shared a passion for water sports and outdoor activities. They decided to create a business that would provide quality equipment and services to like-minded individuals. What makes Southampton Canoes unique is their expertise in the industry and their commitment to customer satisfaction. They strive to provide their customers with the best possible experience while enjoying the great outdoors.Services & Products
Southampton Canoes offers a wide variety of services and products for water sports enthusiasts. They provide canoe and kayak rental services, as well as sales of canoes, kayaks, and related equipment. They also offer trailer supply stores, store equipment suppliers, marine supply stores, and wheel hub cap suppliers. Additionally, they have clothing suppliers and bag shops for those who want to look stylish while enjoying their outdoor activities.Location
Southampton Canoes is located in Totton, a suburb of Southampton, England. The area is known for its beautiful parks and outdoor spaces, making it the perfect location for a water sports company. The surrounding area is home to a variety of businesses, including fabric wholesalers, rock shops, and machinery and equipment suppliers. The nearest public transportation options are Totton train station, Redbridge train station, and Southampton Central train station, all within 3-4 miles of the store.Benefits
Customers should choose Southampton Canoes because of their expertise and commitment to customer satisfaction. The staff at Southampton Canoes are knowledgeable about the products and services they offer and are always willing to go the extra mile to ensure their customers have a great experience. Additionally, they offer competitive prices and a wide selection of products, making it easy for customers to find everything they need in one place.Good to know
Customers should be aware that Southampton Canoes is primarily a warehouse and does not have a showroom. However, they do offer online shopping and delivery options, making it easy for customers to shop from the comfort of their own homes.Reviews
Customers rave about the quality of the products and the level of customer service they receive at Southampton Canoes. They appreciate the staff's knowledge and expertise in the industry and how they go above and beyond to ensure customers have a great experience. Many customers also appreciate the competitive prices and wide selection of products available. Overall, Southampton Canoes has a reputation for being a reliable and trustworthy company in the water sports industry.Amenities
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delivery service -
online shopping
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financing options
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customer service
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repair services
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parts department
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warranty
FAQ
What are the terms and conditions for accessing my products in the warehouse?
Our warehouse is open to the public during regular business hours. Customers are allowed to access their purchased products with the presentation of a valid receipt or order confirmation. We ask that customers do not damage any other products while accessing their own, and that they follow all safety guidelines posted within the warehouse.What is your delivery time for equipment orders?
Our delivery time for equipment orders varies depending on the item and its availability. We strive to ship out orders as quickly as possible, with most orders being processed and shipped within 2-3 business days. Customers can track their orders online and will receive an email notification once their order has shipped.Do you offer maintenance and repair services for your trailers?
Yes, we offer maintenance and repair services for our trailers. Our skilled technicians can perform routine maintenance tasks, as well as diagnose and repair any issues with the trailer. Customers can schedule a service appointment by contacting our customer service team.What is your return policy for fabric purchases?
We accept returns on fabric purchases within 14 days of the original purchase date. The fabric must be in its original, uncut condition and accompanied by a valid receipt. Returns will be refunded in the original form of payment, minus any shipping fees.Do you offer any customization or personalization services for rock gifts or decor?
Yes, we offer customization and personalization services for our rock gifts and decor. Customers can choose from a variety of designs and fonts to create a unique and personalized item. Our customer service team can provide more information on available options and pricing.Reviews
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Andy Robinson
Really good service. Very knowledgeable.
29-04-2023
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Steve Wood
Great customer service from the team at Southampton Canoes store, who listened to my concerns and helped me with the decision making on the Perception Essence 16, which I purchased.
28-02-2023
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Duncan Wells
I popped in to talk, as a novice, about Canoes and after some expert advice from Bradley and Henry, I left with a sit upon Kayak. There was no pressure, simply bags of knowledge and experience, which I welcomed. Mr. K, as I have named him, was delivered this morning and is now in the SUP storage at Swanwick marina in a very snug berth, ready for the first trip out. Before that I have to work out how to get into the dry suit which I have had for a number of years but which I have never worn. A trip to Andarks is on the cards to get Andy Goddard to show me once again how it went. And then we will be off...
29-01-2023
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Matt Brown
Fantastic service from these guys, it is very refreshing to find somewhere that still takes customer service seriously, they swiftly responded to my emails and quickly engaged with the manufacturer to answer my questions, Many thanks to Henry and his efforts in aftersales care, which is so often lacking these days but not here. I would recommend Southampton Canoes (canoe shops uk) and hope to deal with them again soon.
29-10-2022
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Charlie Cooke
Visited to try some different sizes of kayak while I choose the right one. The two guys in there could not have been more helpful, polite or knowledgable. If only everywhere had such great customer service! If you’re thinking of visiting then do, you won’t be disappointed. Thank you!
29-10-2022
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Leon Glasspool
29-08-2022
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Andrew Parry
Very helpful advice from the staff. Well worth going in and talking if looking to buy a kayak.
29-08-2022
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Richay Roberts
Fantastic customer service. Help us all the way choosing the correct kayak for what we wanted. Thank you
29-08-2022
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Liz Roberts
Excellent service and advice. Helped with everything answered all questions thoroughly. Genuinely lovely. Highly recommend
29-08-2022
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David Griffiths
29-06-2022
