South West Water Limited
South West Water Limited is a water utility company located in Exeter, England. They specialize in providing water and wastewater services to the South West region of the United Kingdom. With a focus on sustainability and efficiency, South West Water Limited is committed to providing high-quality services while minimizing their impact on the environment. They are a leader in the energy and resources industry, constantly innovating and improving their processes to better serve their customers and the community.
Introduction to South West Water Limited
South West Water Limited is a water utility company that provides water and wastewater services to customers in South West England. Founded in 1989, the company has a rich history of serving the community and ensuring that their customers have access to clean and safe drinking water. What makes this company unique is its commitment to sustainability and the environment. They are constantly seeking new ways to reduce their environmental impact and promote sustainable practices.Services & Products
South West Water Limited offers a range of services to its customers, including water and wastewater treatment, water supply, and sewerage services. They also offer a variety of products, such as water saving kits and water efficient appliances, to help customers reduce their water consumption and save money on their bills.Location
South West Water Limited is located in Exeter, a historic city in South West England. The area is known for its beautiful countryside, stunning coastline, and rich cultural heritage. In addition to South West Water Limited, the area is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience a friendly and welcoming atmosphere in the area. The closest public transportation options are Exeter St Thomas railway station (1.1 miles), Exeter St David's railway station (1.5 miles), and Exeter Central railway station (1.8 miles).Benefits
Customers should choose South West Water Limited because of their commitment to sustainability, their high-quality products and services, and their excellent customer service. The company is dedicated to providing their customers with the best possible experience, and they are always looking for ways to improve their services and reduce their environmental impact.Good to know
Customers should be aware that South West Water Limited is a regulated company, which means that their prices are set by an independent regulator. This ensures that customers are charged a fair price for the services they receive.Reviews
Customers have praised South West Water Limited for their excellent customer service, their commitment to sustainability, and the quality of their products and services. Many customers have noted that the company's staff are friendly and helpful, and that they go above and beyond to ensure that their customers are satisfied with their services. Overall, customers have had a positive experience with South West Water Limited and would recommend them to others.Amenities
-
water supply -
sewerage system
-
reservoir
-
treatment plant
-
pump station
-
hydropower plant
-
water meter
-
leak detection system
-
pipe network
-
dams
FAQ
What is the source of your water supply?
Our water supply comes from a variety of sources, including rivers, reservoirs, and underground sources. We carefully monitor and manage our sources to ensure a reliable and sustainable water supply for our customers.Can you provide information on the quality of the water you provide?
Yes, we regularly test our water to ensure it meets all health and safety standards. Our water quality reports are available on our website and we are happy to answer any specific questions you may have.What measures do you have in place to ensure the safety and reliability of your infrastructure?
We invest heavily in maintaining and upgrading our infrastructure to ensure it is safe and reliable. We have rigorous maintenance programs, regular inspections, and contingency plans in place to respond quickly to any issues that may arise.How do you set and adjust water rates for your customers?
Our water rates are set and regulated by the government to ensure they are fair and affordable for our customers. Any adjustments to rates must be approved by the regulator and are subject to public consultation.What is your policy on water conservation and sustainability?
We are committed to promoting water conservation and sustainability through a range of initiatives, including leak detection and repair, education campaigns, and offering water-saving devices to our customers. We also work closely with local communities and organizations to protect and preserve our water resources for future generations.Reviews
-
daniel newman
This company has used water bills and it's own credit facility to pay shareholders and it's overpaid executives (public) money instead of investing in the infrastructure. As a result, the rivers, beaches and sea around the South West are polluting threatening the ecosystems and ourselves because the have not improved the crucial treatment facilities. As a regular surfer, they make me sick - quite literally, whilst lining pockets with a slice of everyone's bill payment. There is no competition, it us a local monopoly abusing it's poison and the planet upon which we all depend upon.
25-05-2023
-
Lee Hurn
South wast water should be ashamed to penalise the people of the South west with hose pipe bans as a result of Utterly incompetent, inept management lining their pockets with undeserved bonuses whilst paying shareholders with undeserved dividends when they are wasting water through leaks and pumping sewage into our rivers and oceans all because profit is more important than investment.
06-05-2023
-
Alexander Ball
Hosepipe ban? It's the 21st century there should be no need whatsoever for a hosepipe ban, the only reason we are having hosepipe bans is because instead of spending money on infrastructure and making sure it doesn't leak away you give it away in bonuses, time for nationalisation I think.
29-04-2023
-
Ruby Daws
27-04-2023
-
Dave Wilson
290,271 hours of sewage discharge into our waterways last year.
27-04-2023
-
PhillNHS
Lots of negative reviews - I can only go by my experience today. Called first thing this morning to report sewage seeping from a manhole on my neighbours drive that was running onto my driveway. Promised engineers within 4 hours. No-one had been 10 hours later. I called back to enquire, where a genuine apology was offered and admission of an administrative error. Engineers arrived within 2 hours who were also very apologetic and sorted the issue quickly. So yes, an error was made initially, but when you get a clear admission of error and genuine apologies with the issue sorted quickly, you can't complain
27-04-2023
-
Raoul Strachan
I live in Exmouth and like to kitesurf and paddle board whenever I get the chance. However thanks to years of under investment by SW Water in their sewage treatment plant they regularly pump sewage out onto the seafront. This has given me earaches and stomach upsets over the years. I still have to pay my water bill as I can't exactly shop around for a better provider :-(
27-04-2023
-
STEVE SMITH
South West Water are a total disgrace. Deliberately pouring raw sewage into the rivers and coastal areas of the South West, blatantly putting profit over safety whilst paying their shareholders and CEO massive amounts of money is tantamount to a crime
27-04-2023
-
Chris Tagg
Why do we even need a water board if the sewage is just going straight into our rivers and seas - let’s cut out the middle man and just do it ourselves! Disgusting!
27-04-2023
-
Prudence Quinn
Awful experience with SWW! We haven’t had access to water in over 24 hours! They have been doing works outside of our property for a few days and now we have no water! After calling numerous times they still haven’t sent anyone out! How they can leave us without water for 2 days is unacceptable!!
27-02-2023
