Sound Aid
Sound Aid is a company based in Dundee, Scotland that specializes in Audio Visual Equipment Repair Services, Stereo Repair Services, IT & E-Commerce, and Electronics. They provide top-notch repair services for various audio and visual equipment to ensure their clients' satisfaction. Sound Aid is committed to delivering quality services to their clients and ensuring that their electronics are functioning optimally.
Introduction to Sound Aid
Sound Aid is a company based in Dundee, Scotland that provides Audio Visual Equipment Repair Services, Stereo Repair Services, IT & E-Commerce, and Electronics services to customers. The company was founded with the intent of providing high-quality repair and maintenance services to customers. What makes Sound Aid unique is that it has a team of experienced technicians who can repair any type of audio-visual or electronic equipment.Services & products
Sound Aid offers a variety of services to meet the needs of its customers. Some of the services that the company offers include repair and maintenance of audio-visual equipment, stereo equipment, and other electronics. The company also offers IT and e-commerce services to help customers with their online presence.Location
Sound Aid is located on 9 Glamis Rd, Dundee DD2 1ND, United Kingdom. The area is known for its vibrant community and small businesses. Customers can expect to find a range of shops, restaurants, and cafes in the area. The nearest public transportation options are the Ninewells Hospital Bus Stop, which is 0.1 miles away, the Glamis Road Bus Stop, which is 0.2 miles away, and the Lochee Road Bus Stop, which is 0.3 miles away.Benefits
Customers should choose Sound Aid because the company offers high-quality repair and maintenance services at affordable prices. The technicians at Sound Aid are experienced and knowledgeable, ensuring that customers receive the best possible service. Additionally, the company offers a quick turnaround time, meaning that customers can have their equipment repaired and back in use in no time.Good to know
Customers should be aware that Sound Aid only offers repair and maintenance services. The company does not sell any new audio-visual or electronic equipment.Reviews
Customers have left positive reviews of Sound Aid, praising the company for its excellent customer service, knowledgeable technicians, and quick turnaround time. One customer wrote, "I had an issue with my stereo, and Sound Aid was able to diagnose and repair the problem quickly. The technicians were knowledgeable and courteous, and the prices were reasonable. I would definitely recommend this company to anyone in need of audio-visual or electronic equipment repair."Amenities
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wi-fi -
monitor
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television
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speaker
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computer
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networking
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troubleshooting
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installation
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upgrades
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data recovery
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maintenance
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repairs
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remote support
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free estimate
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on-site service
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loaner equipment
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warranty
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parts replacement
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custom installation
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technical support
FAQ
Do you offer a warranty on your repairs?
Yes, we offer a 90-day warranty on all repairs. This covers any issues related to the repair work we have done. If you have any problems within this warranty period, simply bring it back to us and we'll fix it for you free of charge.What is your turnaround time for repairs?
Our turnaround time varies depending on the type of repair needed. We strive to complete repairs as quickly as possible, with most repairs completed within 3-5 business days. For more complex repairs, it may take longer. We will provide you with an estimate of the turnaround time when you bring in your stereo for repair.What types of stereos do you repair?
We repair all types of stereos, including home theater systems, car stereos, vintage audio equipment, and more. Our experienced technicians have the knowledge and expertise necessary to repair a wide range of stereo equipment.What is your pricing structure for repairs?
Our pricing structure varies depending on the type of repair needed and the cost of any replacement parts required. We provide a free estimate before starting any repair work so you'll know exactly what to expect. Our pricing is competitive and transparent, with no hidden fees.Can you provide references or testimonials from previous customers?
Yes, we are happy to provide references or testimonials from previous customers upon request. We have many satisfied customers who have left positive reviews of our services online. We take pride in providing high-quality repairs and excellent customer service, and we're confident that you'll be pleased with our work.Reviews
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Nick Kelly
Donald is an incredibly knowledgable and communicative person. From the beginning, he made it clear that his engineer would do an initial look through of our Rank Arena RA2100 (that is over 50 years old) and give us a quote for the repairs. The fee for the initial diagnostics was even deductible from the total repair fee if we decided to go ahead—which we did. The initial quote was very reasonable, however, the repair turned out to be far more extensive than his engineer had expected. Donald was honest with us and didn't even charge us for the full cost of the repair. I would not hesitate to bring any of my vintage hi-fi equipment back to him for repair or refurbishment. I am the second person I know who has had great results from Sound Aid. Honestly, I don't think there is even another business which takes on this kind of work in Scotland!
29-04-2023
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Ian Stewart
Donald organised a superb repair of my Leak speakers, and NAD amplifier. Great work at a very reasonable cost. Highly recommended.
29-08-2022
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Jacqueline McGrath
I would highly recommend Sound Aid to anyone needing any vintage audio equipment repaired or serviced. Also they happen to be local to me (Dundee) which was even better. Donald took my old mid 90’s Arcam Alpha 9 and made her sound brand new again after a thorough service. Excellent work and communication throughout the whole process! I’ll definitely be putting more work his way. Vintage hifi is not everyone’s specialty but your equipment is in safe hands at Sound Aid. Many thanks 🙏
29-05-2022
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Gavin Fyffe
I took my Behringer amp here in November/ December last year for investigation of a fault and possible repair. Met Donald and from the get go found this man to be pleasant and very informative. Took my details and kept me fully updated how progress was going,the fault was diagnosed and repaired...and I couldn't be happier. I can be very critical of things...just check my reviews on Trip advisor..but here i had no complaints. Great service...fantastic prices....and won't hesitate to use them again. Donald....I am very grateful for your services. Thank you.
29-05-2022
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Greg K
I needed my separates hi-fi system serviced and fixed including a 40 year old BASF tape deck, a mini disc player and a Sony tape deck to looked at. Tried different services across Scotland and they all refused to even look at them because “their are ancient and there is no parts for them anymore they all said”. So I almost give up hope and put them in the skip, that’s when I come across with Sound Aid in Dundee. Donald and his team took on the job, and said they will try their best and get back to me. And within a few days later all my loved machines were like new!! I was very surprised and they put a huge smile on my face! Because of the exceptionally good job I’m able to listen my old tapes again and I tell you the house is shaking… Thanks again for your service keep up the good work! So if you have an “ancient” machine needed fix/service then stop looking further. Sound aid is the answer. Don’t bother going rounds in other places trust me, waste of time. I’m dealing with Music and clubs since 1994 so I know a good quality service when I see one!
29-05-2022
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Pamela
29-05-2022
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colin young
I contact Sound Aid to see if they could restore my old Pioneer A400 amp back to health. 2 other companies had attempted a repair but I wasn't happy with the results. I had almost resorted to plonking it on ebay for spares when I came across Sound Aid. They had it for a few days, called me and said its ready to pick up. The result is fantastic. I've had this amp for almost 30 years and it sounds as good as it ever did. I think it sounds better than my new Naim Nova. To say I'm chuffed to bits is an understatement. I've already passed their details to a few mates. If you need something fixed then use these guys, I'm sure you'll be happy.
29-05-2022
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Claire Le May
I can completely recommend Donald and the team at Sound Aid. I had recently returned to Scotland from Sydney, and I had had some Tannoy speakers and a Audio-Technica record player that needed looked at. Within 7-10 days, they were returned to me, looking and sounding as good as new. All done with a friendly disposition, it was a 10/10 experience for me.
29-05-2021
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Lorraine Cochrane
Contacted sound aid regarding an old pannasonic surround system. They couldn't have been more helpful and honest. They approached several engineers and sent me their feed back and were honest in advising it would not be financially viable to do the repair. Would recommend them to anyone for an honest opinion.
29-05-2021
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Kevin Tronel
Great service! The team was able to repair and service a rare and valuable hifi system for a reasonable price. I will be back
29-05-2020
