Sonic Direct
Sonic Direct is a UK-based company specializing in household appliances and electronics. They offer a wide range of products including refrigerators, washers and dryers, and paper shredding machines. In addition, they provide repair services for these appliances. Sonic Direct is also a wholesaler of household appliances and electronics. With their expertise in the industry, they have become a trusted name for customers looking for quality products and services.
Introduction to Sonic Direct
Sonic Direct is a UK-based company that was established in 1993. The company's main goal is to provide customers with a wide range of electrical appliances and related services at competitive prices. Sonic Direct is unique because they offer a vast selection of appliances from well-known brands and provide exceptional customer service.Services & Products
Sonic Direct offers a variety of services, including refrigerator and washer & dryer repair services, paper shredding machine suppliers, and electrical appliance wholesalers. Customers can purchase household appliances such as refrigerators, washing machines, dryers, ovens, and more from the company. They also sell electronics like TVs, sound systems, and cameras.Location
Sonic Direct is located on Ingleby Road in Bradford, England. The area is known for its mix of residential and commercial properties, including shops and restaurants. Customers can expect to find a variety of businesses in the area, from small independent shops to larger chain stores. The closest public transportation options are the Bradford Interchange, Bradford Forster Square, and Frizinghall Railway Station, all of which are within a 3-mile radius of the store.Benefits
Sonic Direct offers customers a wide range of products at competitive prices. They provide exceptional customer service and have a knowledgeable team that can help customers make informed decisions about their purchases. Additionally, the company has a strong online presence, making it easy for customers to shop from the comfort of their own homes.Good to Know
Customers should be aware that Sonic Direct is primarily an online retailer, so they may not have as many products available in-store. However, they do offer a click and collect service, which allows customers to purchase products online and pick them up in-store.Reviews
Customers have had positive experiences with Sonic Direct, praising the company for its competitive pricing, knowledgeable staff, and excellent customer service. Many customers have also noted the company's quick delivery times and easy-to-use website.FAQ
Do you offer any warranty or maintenance services for the appliances purchased from your store?
Yes, we offer warranty and maintenance services for appliances purchased from our store. Our warranty covers any defects in materials or workmanship and lasts for a specified period of time depending on the product. We also offer maintenance services to ensure that your appliances are running smoothly and efficiently.How long does it typically take for your technicians to diagnose and repair an issue with my washer or dryer?
The length of time it takes to diagnose and repair an issue with your washer or dryer depends on the complexity of the problem. Our technicians are trained to diagnose and repair issues quickly and efficiently, and we strive to provide same-day service whenever possible.What is your pricing structure for washer and dryer repair services, and are there any additional fees or charges I should be aware of?
Our pricing structure for washer and dryer repair services varies depending on the type of repair needed and the extent of the damage. We provide upfront pricing and do not charge any additional fees or hidden charges.What is your return and exchange policy for appliances purchased from your company?
We have a 14-day return and exchange policy for appliances purchased from our company. If you are not satisfied with your purchase, you can return it within 14 days for a full refund or exchange.What is your experience in repairing refrigerators?
We have extensive experience in repairing refrigerators of all makes and models. Our technicians are highly skilled and trained to diagnose and repair any issues with your refrigerator. We also carry a wide range of replacement parts to ensure that your refrigerator is repaired quickly and efficiently.Reviews
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P K
I recently purchased the LG F4V1112BTSA washing machine from Sonic Direct, and I am completely satisfied with the level of professionalism and quality of service I received. The delivery was exceptionally swift, as the washing machine arrived within 1 day of placing my order. This level of expedited delivery is a testament to Sonic Direct's dedication to customer satisfaction. Furthermore, Sangdeep and Kieran, the two individuals who delivered and installed the washing machine, were efficient in their work and displayed great customer service. They were prompt in setting up the machine and made sure everything was functioning correctly before leaving. The LG F4V1112BTSA is an excellent product, designed with high-end specifications that provide superior performance. With Sonic Direct's reputation for quality, and their speedy delivery, combined with the expertise of Sangdeep and Kieran, I have experienced flawless laundry days since the purchase. Overall, I am very impressed with my purchase from Sonic Direct, and I highly recommend them to anyone seeking exceptional customer service and high-end products. Thank you Sonic Direct, Sangdeep, and Kieran for a fantastic shopping experience!
24-05-2023
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Kay Emm
Absolutely fantastic prices and delivery guys went above and beyond. Great shop for all your appliances. Will be purchasing again.
22-05-2023
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Sarah Gamesby
We didn't experience the best customer service when we went to buy a washing machine and dryer. The salesperson didn't listen to what we actually wanted...or the budget we had. Tried to upsell saying everything else was rubbish and would break! He looked bored when we started asking questions about machines in our budget... so we left and ordered with Currys.
15-05-2023
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charlotte everett
AVOID - FAULTY PRODUCTS NO REFUND Very disappointed with Sonic Direct. Purchased a 70 inch Samsung TV in November 2020, after 70 days the screen had to be replaced, now, just 2.5 years later the screen has gone again and both Samsung and Sonic Direct are refusing to repair or replace. A TV costing £749.99 should not be breaking after just 2.5 years. Despite offering to accept a cheaper alternative TV or a reduced sum for a refund Sonic Direct have refused and now I am having to go through a small claims court for a resolution. Would not recommend.
29-04-2023
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Nikolay Sivinski
Good prices
29-04-2023
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m.ruhul amin
29-04-2023
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Yvonne Novakovic
This company is fantastic. Not only was my Miele vacuum cleaner £40 cheaper than everywhere else, it was delivered - free - 24hrs after I ordered it (a very easy process too). Now that's what I call service.
29-04-2023
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Golden G
Friendly & helpful service, and quick delivery.
29-04-2023
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Eddie E
Minus would be the rating for the online order service. Ordered a cooker over a week ago, due for delivery in 2 days and phoned to say there was a problem with the payment address not matching the billing because I bought it for my son. The payment was taken immediately and will now take 2-3 days to refund. In order to still get the cooker we had to find another £350 to pay in the shop and then have paid twice. We cancelled the order and went to a Currys where we got a better cooker and cheaper. The only good thing was that in store they were almost as annoyed with the online service as we were, but that doesn't change anything as they lost a £350 order and another customer.
29-04-2023
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lorraine whitby
Very good service from contact with Steve to discuss delivery message sent to confirm time. Telephoned before delivery two helpful chaps were very helpful did a great job Great overall service will recommend
29-04-2023
