Something Different at Flamelog
Something Different at Flamelog is a company based in London, England. They specialize in gas shops, stove builders, fireplace manufacturers, and wood stove shops. They also work in the building and construction industry, as well as machinery and equipment.
Introduction to Something Different at Flamelog
Something Different at Flamelog is a unique company that specializes in gas shops, stove builders, fireplace manufacturers, and wood stove shops. They have been in the industry for over 15 years and have gained a reputation for quality products and excellent customer service. The company is known for its innovative designs and commitment to sustainability.Services & Products
Something Different at Flamelog offers a wide range of services including installation, repair, and maintenance of gas appliances, stoves, fireplaces, and wood stoves. They also offer custom design services for customers who want a unique look for their home. Customers can purchase high-quality products from top brands in the industry.Location
Something Different at Flamelog is located in Unit 6, Chingford Industrial Centre, Hall Ln, London E4 8DJ, United Kingdom. The area is known for its industrial businesses and warehouses. Customers can expect to find a variety of machinery and equipment stores in the area. The location is easily accessible by public transportation with the closest options being Chingford Station (1.3 miles), Highams Park Station (1.4 miles), and Walthamstow Central Station (2.3 miles).Benefits
Customers should choose Something Different at Flamelog because of their commitment to sustainability and quality products. The company uses only the best materials to ensure that their products will last for many years. They also offer competitive pricing and excellent customer service.Good to Know
Customers should be aware that Something Different at Flamelog only operates in the London area. They also offer a warranty on all of their products and services.Reviews
Customers have praised Something Different at Flamelog for their excellent customer service and high-quality products. They have been described as professional, knowledgeable, and reliable. Customers have also appreciated the company's commitment to sustainability and using eco-friendly materials.Amenities
-
convenience store -
parking
-
coffee
-
snacks
-
wifi
-
restroom
-
free consultation
-
delivery service
-
installation service
-
custom design
-
warranty
-
showroom
-
fireplace installation
-
fireplace maintenance
-
fireplace repair
-
custom fireplace design
-
fireplace accessories
-
online shopping
-
fireplace consultation
-
free parking
-
online booking
-
customization service
-
expert advice
-
firewood supply
-
wood stove accessories
FAQ
What types of fireplaces do you manufacture?
At Something Different at Flamelog, we manufacture a variety of fireplaces, including gas, wood-burning, and electric options. We offer a wide range of styles and designs to suit any home or decor.What type of maintenance does the fireplace require and do you offer maintenance services?
The type of maintenance required for each fireplace depends on the specific model and fuel type. However, all fireplaces should have regular cleaning and inspections to ensure safe and efficient operation. At Something Different at Flamelog, we offer maintenance services for all of our products to help keep them in top condition.What type of gas do you sell?
We sell a range of gas options for our fireplaces, including natural gas and propane. Our team can help you determine the best gas type for your home and specific fireplace model.What is the warranty for the wood stoves?
Our wood stoves come with a manufacturer's warranty that varies depending on the specific model. Please contact us for more information on the warranty for a particular product.Are your stoves energy-efficient?
Yes, our stoves are designed to be highly energy-efficient, helping to reduce your heating costs and minimize environmental impact. We offer a range of models with different efficiency ratings to meet your specific needs.Reviews
-
Ayesha Khatun
Brilliant service from Ben at Something Different. It’s clear SD have a wealth of knowledge and expertise. Expensive, but you can’t compromise on quality, and this was every bit worth the investment. I receive compliments all the time! You’ll find cheaper options with competitors (we did our research) but personally you can see a clear distinction in quality. Also Ben worked with us to and try and minimise costs where possible, was efficient, personable and very knowledgable. Thank you 😊 Mazar and Ayesha
20-05-2023
-
Bill Wood
I would thoroughly recommend Something Different at Flamelog. Ben and his team did a great job, he was extremely helpful during the decision making process and the installation was completed in a timely and courteous manner.
13-05-2023
-
Jane Ricketts
I purchased my first gas fire from Something Different many years ago (2004?) and when it had to be replaced in January 2019, I was so pleased to find this brilliant company still existed. From my visit to their fantastic showroom (the choice of fires is huge), to the on-site survey, to the installation & after care service, this company goes above and beyond. Had a problem with the fire 2-3 weeks ago..contacted Ben and he got in touch with the manufacturer, discovered what the problem was and a new part was ordered. The part arrived and Ben came to fit it. My lovely fire is now working again beautifully. Ben & Steve kept me informed throughout the whole process by phone & email. They offer a truly professional, caring, polite and customer focused service...nothing is too much trouble and they're a joy to deal with. I have no hesitation in recommending Something Different...companies like this are hard to find!! Thank you Ben & Steve and, as we go into a second lockdown, keep safe & well.
27-01-2023
-
Marta
Exceptionally good company with high standards. I would give the company 10 stars if I could. We installed a gas fireplace. The owner is: - RELIABLE (clear communication, price breakdown, regular updates, confirmation on payments); - EFFICIENT (provided invoice in a few days, two drawings in a week, his guys were punctual as clocks, everything was delivered and installed in time and as promised) - POLITE & PATIENT (gave you time to think, was easy to reach if additional info needed) - KNOWLEDGEABLE (gave advice according to our preferences and measurements, suggested solutions on design when we were in doubts). Thank you for the excellent service!
27-01-2023
-
Kevin M
Very pleased with the quality and workmanship of the installation of my wood burner. The team were very professional, quick and clean. Communication could have been better just after I ordered but it did improve as we got closer to the installation. Great product, good office team and very good installers - would recommend.
27-01-2023
-
Paul Vache
27-12-2022
-
N P
Ben and the team at Something Different were excellent from my initial enquiry for a wood burning stove through to installation. They provided helpful technical advice, updates on delivery and were contactable all the way through the project. I would highly recommend this company and the quality of service they provide. Mr N Preston South Woodford
27-12-2022
-
Sheila Weeden
I highly recommend Something Different fireplaces. The showroom has a wide range of fireplaces and fires and we were able to pick a fireplace and fire from different displays and combine them to get what we wanted. The fitting was excellent- the fitters arrived on time and worked hard to demolish our old fireplace, fit a new gas supply and build our new fire and fireplace. The fireplace looks stunning and the workmanship is first class.
27-12-2022
-
Sue Hitching
Excellent professional service from start to finish. Good advice on choosing the correct glass-fronted gas fire, lots to look at in the showroom, plus brochures and advice whilst we were there. Ben then came to our house with one of the installers to measure up and advise further. The three fires were ordered and ready to be fitted within about a couple of weeks. Two experienced installers came and were here for two days, when they worked hard and efficiently. They had to have the floorboards up in each area but all the work was carried out very neatly and they cleaned up well at the end of the first day and on the completion of the work. Reasonably priced for all the work done and we are loving the easy well-balanced heat - no more trekking out to the garage for wood and coal!
27-11-2022
-
Christian Cambridge
Really pleased with the service from start to finish. We had a inset stove fitted and Ben was really helpful throughout the whole process. Thank you to Ben and his team.
27-11-2022
