Disability Services & Support Organizations

Solihull Shopmobility

Solihull Shopmobility is a disability services and support organization based in Solihull, England. They provide mobility equipment and support to those with disabilities, allowing them to access the town center and other public areas with ease. Solihull Shopmobility is committed to improving the lives of those with disabilities and promoting inclusivity in the public sector and society as a whole.

Introduction to Solihull Shopmobility

Solihull Shopmobility is a non-profit organization that provides disability services and support to people with mobility issues. The company was established in 1991 and has been offering its services to the community for over 30 years. What makes this company unique is its commitment to helping people with disabilities and the elderly to maintain their independence and enjoy their lives to the fullest.

Services & products

Solihull Shopmobility offers a range of services to its customers. These services include the rental of mobility equipment such as wheelchairs, scooters, and walking aids. The company also provides a range of support services, including advice on navigating the town center, help with shopping, and assistance with public transportation.

Location

Solihull Shopmobility is located in the heart of Solihull, England. The area is known for its bustling town center and vibrant community. Customers can expect to find a range of businesses in the area, including shops, restaurants, and cafes. The town center is easily accessible by public transportation, with the closest options being Solihull Train Station (0.5 miles), Solihull Bus Station (0.3 miles), and Solihull High Street (0.1 miles).

Benefits

Customers should choose Solihull Shopmobility because of its commitment to providing high-quality services to people with disabilities. The company is staffed by friendly and knowledgeable professionals who are dedicated to helping customers maintain their independence. Solihull Shopmobility also offers affordable rates, making its services accessible to everyone.

Good to know

Customers should be aware that Solihull Shopmobility requires a membership to use its services. However, this membership is free, and anyone with a mobility issue is eligible to apply. Customers should also be aware that the company has limited availability during peak periods, so it's best to book in advance.

Reviews

Customers rave about Solihull Shopmobility's excellent customer service and quality equipment. They appreciate the company's commitment to helping people with disabilities and the elderly maintain their independence. Many customers also note that the company's rates are affordable and accessible to everyone. Overall, Solihull Shopmobility is highly recommended for anyone in need of mobility assistance in the Solihull area.

Amenities

wheelchair accessible
braille
assistive technology

FAQ

What specific services and support do you offer for individuals with disabilities?

At Solihull Shopmobility, we offer mobility equipment such as wheelchairs, mobility scooters, and walking aids to individuals with disabilities. We also provide advice and support on accessibility and equipment usage. Our staff is available to assist customers with disabilities in choosing the right equipment for their needs and help them navigate their way around Solihull town center.

Can you provide references and/or testimonials from previous clients?

Yes, we can provide references and testimonials from previous clients who have used our services. We are proud to have a high satisfaction rate among our customers with disabilities. Please contact us or visit our website to access these references and testimonials.

How do you ensure that your services are accessible and inclusive for all individuals with disabilities?

We ensure that our services are accessible and inclusive for all individuals with disabilities by providing equipment that is suitable for a wide range of disabilities. Our staff is trained to assist customers with disabilities and to make sure they feel comfortable and safe while using our services. We also regularly review our policies and procedures to ensure that we are meeting the needs of all our customers with disabilities.

What is your experience and expertise in working with different types of disabilities?

At Solihull Shopmobility, we have extensive experience and expertise in working with different types of disabilities. Our staff is trained to work with individuals with physical disabilities, sensory impairments, and learning disabilities. We have a range of equipment available to meet the needs of all our customers with disabilities and are committed to providing a high-quality service to everyone who uses our services.

What is your process for addressing and resolving any concerns or complaints from clients with disabilities?

We take concerns and complaints from clients with disabilities very seriously and have a clear process for addressing and resolving them. We encourage customers with disabilities to speak to a member of staff if they have any concerns or complaints. We will investigate the issue and work with the customer to find a satisfactory resolution. If the customer is still not satisfied, they can follow our complaints procedure, which is available on our website and in our office.