Solent Way Computers
Solent Way Computers is a UK-based company that specializes in providing a range of computer-related services and solutions. Their services include computer networking centers, computer support and services, IT services and computer repairs, screen repair services, video conferencing services, and more. They also offer computer hardware and software solutions, as well as machinery and equipment for IT and e-commerce purposes. Solent Way Computers is committed to delivering high-quality services and solutions to their clients, and they are dedicated to staying up-to-date with the latest advancements in the industry.
Introduction to Solent Way Computers
Solent Way Computers is a computer networking center located in Lee-on-the-Solent, England. The company was founded with a purpose to provide exceptional computer support and services to individuals and businesses in the area. With over a decade of experience, Solent Way Computers has become a trusted name in the IT and e-commerce industry. What makes this company unique is their commitment to providing personalized and affordable solutions to their clients' computer problems.Services & products
Solent Way Computers offers a wide range of services and products, including computer hardware and software, repair services, screen repair services, video conferencing services, IT services, and computer repairs. They provide customized solutions to businesses and individuals, helping them to stay connected and productive.Location
Solent Way Computers is located in the Fareham Innovation Centre on Meteor Way in Lee-on-the-Solent. The area is known for its business parks and industrial estates, with a mix of small and large businesses operating in the area. The center is easily accessible by public transportation, with the nearest bus stop just a minute's walk away. The closest train station is Fareham Station, located 3.5 miles away. Other public transportation options include the X5 bus and the Hovercraft, both located within 2 miles of the center.Benefits
Customers should choose Solent Way Computers because of their commitment to quality and affordability. The company offers personalized solutions to their clients' computer problems, ensuring that they get the best possible service. Their team of experts is knowledgeable and experienced, making them a reliable partner for businesses and individuals alike.Good to know
Customers should be aware that Solent Way Computers offers free consultations to new clients. They also offer a guarantee on their services, ensuring that clients are satisfied with the work done. The company is committed to providing exceptional customer service and support.Reviews
Customers have praised Solent Way Computers for their quick response times, affordable pricing, and knowledgeable technicians. They have been described as a reliable partner for businesses and individuals, with a commitment to quality and customer satisfaction. Overall, customers have been highly satisfied with the services provided by Solent Way Computers.Amenities
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printer -
scanner
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copier
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computer
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server
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networking equipment
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technical support
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onsite maintenance
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backup service
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data recovery
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network security
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network monitoring
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data transfer
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cable installation
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software
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security
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maintenance
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repair
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upgrade
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help desk
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troubleshooting
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installation
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wi-fi
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on-site support
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remote support
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data backup
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virus removal
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software installation
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hardware installation
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on-site service
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mobile service
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emergency service
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parts replacement
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diagnostic testing
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maintenance service
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certified technicians
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free estimate
FAQ
What is your pricing structure for computer support and services?
At Solent Way Computers, we offer competitive pricing for our computer support and services. Our pricing is based on the type of service required and the complexity of the issue. We provide a detailed quote for each service before beginning any work, so our customers know exactly what to expect in terms of cost.What is your turnaround time for repairs?
Our turnaround time for repairs depends on the nature of the issue and the availability of any necessary parts. We make every effort to complete repairs as quickly as possible, typically within a few days. However, more complex repairs may take longer. We communicate our estimated turnaround time to our customers and keep them updated throughout the repair process.What is your response time for technical support?
We pride ourselves on providing prompt and efficient technical support to our customers. Our response time for technical support inquiries is typically within 24 hours. We make every effort to address technical issues as quickly as possible to minimize any disruption to our customers' operations.What is the customer support availability for technical issues?
Our customer support team is available to assist with technical issues during our regular business hours, which are Monday through Friday from 9am to 5pm. We also offer after-hours support for urgent technical issues. Customers can contact us by phone or email for technical support.Do you offer any warranties or guarantees on your repair work?
Yes, we stand behind our repair work and offer a warranty on all repairs. The length of the warranty depends on the type of repair and the specific parts used. We provide customers with details about the warranty for their specific repair before beginning any work. If a customer experiences any issues within the warranty period, we will repair the issue free of charge.Reviews
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Kevin Wright
Once again absolutely amazing and helpful service from Solent Way Computers!
29-03-2023
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nic Clark
After working on something for over two years, I somehow managed to lose an entire document (14,000 words.) I was absolutely panic stricken and had tried everything friends had recommended to find it to no avail. After a call to Nigel, I took in my laptop, he recovered my work in 5 minutes, with great advice on how to keep things safe. Outstanding service and free advice. I can’t thank him enough!!
29-03-2023
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Dean Gregory
Took a look at our faulty component the same day we called them! Very polite and helpful ******
28-02-2023
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Pamela lawrence
I would highly recommend Solent Way Computers. Expert professionalism at its best! Incredible value for money with no hidden extras. My laptop decided to die, I tried all the usual stuff, googled away, but realised this was above my technological ability. I popped into Solent Way Computers laptop and reboot error code in hand. I usually feel intimidated by 'computer' places but didn't here. They explained the possible problem, and outlined the worse case scenario and the costs involved. They telephoned me to keep me up dated later that afternoon and the following morning I received a phone call to pick up the laptop. Amazing expert service, quick turn around and very reasonably priced. Thank you so much.
29-01-2023
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kevin boswell
29-12-2022
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Alan Barlow
Excellent service, polite, knowledgeable and friendly. Won’t try to sell you something you don’t need. Will definitely go back if I need anything.
29-12-2022
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Jayne Carrington
Had the most efficient and friendly service for my MacBook. A really quick turnaround so no lost work time, and very cost-effective. Highly recommend Solent Way Computers
29-10-2022
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Mark Mullett
Left my sons HP omen laptop with solent way computers. When it arrived it was barely working and as I later found out in a dangerous condition! All work needed was explained and how much it would cost, so no nasty surprises. I’ve been told by my son “it’s the best it’s worked for about 3 years” Excellent service and would highly recommend
29-10-2022
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Steve Pike
I wanted to share my fantastic experience with Solent Way Computers. I decided to upgrade my machine from Windows 8 to Windows 10. During the process I experienced many issues which resulted in a machine that would not boot at all. I decided to take my machine to Solent Way Computers for them to help. I was able to drop my machine in the same day. After some diagnostic tests they ascertained that my machine could not be upgraded as it was too old. In addition to this they managed to secure and recover all my data from the corrupted raid hard drives. They then provided me with fantastic advice on purchasing a new machine and suggested alternative storage methods for my data. I received fantastic customer service during this experience and would highly recommend Nigel and his team to anyone. Thank you for recovering my data!
29-09-2022
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Andy Groth
Outstanding service and great value. My Macbook Air died and Nigel helped identify the problem and fix. He quoted for a replacement SSD with clear price and time to fix. I dropped it off that morning and collected it later in the day. All done!! I am a very happy customer.
29-09-2022
