Sofology Wednesbury
Sofology Wednesbury is a furniture and interior design company located in Wednesbury, England. They specialize in providing high-quality sofas and futons to their customers. With their extensive range of products, Sofology Wednesbury is the perfect destination for anyone looking to furnish their home with stylish and comfortable furniture. Their store is located in the Gallagher Retail Park, making it a convenient location for shoppers looking for shops and shopping options in the area.
Introduction to Sofology Wednesbury
Sofology Wednesbury is a furniture and interior design company that aims to provide the best quality and stylish furniture to its customers. The company was founded in 1974 and has been operating for over 40 years. What makes this company unique is its commitment to providing a tailored experience to each customer, with expert advice on design and layout of furniture.Services & products
Sofology Wednesbury offers a wide range of furniture products, including sofas, chairs, tables, and accessories. The company's expert design team is available to help customers choose the perfect furniture to suit their style and needs.Location
Sofology Wednesbury is located in the Gallagher Retail Park, which is a popular shopping destination in Wednesbury, England. The area is home to a variety of shops and shopping centers, including futon and sofa stores. The retail park is easily accessible by car and public transportation. The closest public transportation options are Wednesbury Bus Station (0.8 miles), Wednesbury Parkway Train Station (1.3 miles), and Black Lake Metro Station (1.4 miles).Benefits
Customers should choose Sofology Wednesbury because of the company's commitment to providing high-quality furniture and a tailored experience for each customer. The expert design team is available to help customers choose the perfect furniture to suit their style and needs. The company also offers a 20-year guarantee on all of its products.Good to know
Customers should be aware that Sofology Wednesbury only operates in-store and does not offer online shopping. However, the company's website provides a wide range of information about its products and services.Reviews
Customers have praised Sofology Wednesbury for its high-quality furniture and excellent customer service. Many customers have noted the expert design team's helpfulness in choosing the perfect furniture for their homes. Some customers have expressed frustration with the company's lack of online shopping options but overall have had positive experiences with the company.Amenities
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delivery -
pickup
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online shopping
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in-store shopping
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credit card acceptance
FAQ
Can I customize my futon order?
Yes, we offer customization options for our futon products. You can choose from a variety of fabrics, colors, and sizes to create a personalized futon that suits your needs and preferences.What is your return policy for futons?
Our return policy for futons allows for returns within 14 days of purchase. The futon must be in its original condition and packaging, and a restocking fee may apply.Can I customize the design or dimensions of a sofa?
Yes, we offer customization options for our sofa products. You can choose from a variety of fabrics, colors, and sizes to create a personalized sofa that suits your needs and preferences.What is your return policy for sofas?
Our return policy for sofas allows for returns within 14 days of purchase. The sofa must be in its original condition and packaging, and a restocking fee may apply.Are there any warranties on your futon products?
Yes, we offer warranties on our futon products. The length and terms of the warranty may vary depending on the specific product, so please check with a sales associate for more information.Reviews
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Aman
27-04-2023
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Holly Bridge
Great customer service from Courtney he made us feel very comfortable and was super helpful and easy to talk to. :)
27-04-2023
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Carl Shepherd
Ok
27-04-2023
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Kieron Brown
PLEASE READ BEFORE YOU BUY TRYING TO HELP PEOPLE FROM A BAD COMPANY Sorry Jag but this review had to change becuase for the joke service I have been given by the after sales of this sofa never will I go to sofology after waiting 5 month for my sofa I was told it would be here before Christmas well that was a no show then when I get my sofa on the 12 of Jan it's comes with half the items that I ordered no phone call before delivery to tell me that just from the delivery man to said he has no clue where it is and to call sofology and ask. Then to top it off the delivery turned up 3 hours later no phone call an 1 hour before he just turn up poor service I have sent 3 email's and 2 phone calls with promise of call back still no phone call no email this company is a joke for after Sales if someone could call me on this as this is pass a joke
27-01-2023
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Tim Jones
Nicely laid out store with a decent range of sofas.
27-01-2023
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Mohammed Haroon
Calm and clean store was not followed or felt hassled by staff at this store.
27-01-2023
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Hannah Simcox
Ordered a sofa over 9 weeks ago with “guaranteed Christmas delivery” , had an email from someone confirming I had changed my upgrade when I had in fact not spoken to anyone at all. Then called to confirm this and was told this was not correct, they confirmed one sofa would be ready by 12th dec and if the other was not we could have 2 separate deliveries so we got one before Christmas. Then had a call the following day to say our sofa had not passed quality control check and needed to be re-made, but due to a ‘shortage of foam’ it was going to be up to another 4 weeks meaning first week of Jan. Then received an extremely unprofessional email confirming we would not have our sofa until 15th January. No phone call at all just an email. Called up today to speak to a manager and was told no manager is available at all and can’t even call me back. Once they have your sale they don’t care, I wouldn’t bother shopping here at all.
27-12-2022
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Jordan Brookes
“Guaranteed Christmas delivery” on a sofa ordered 10 weeks ago apparently means “you might get it in the middle of January if you’re lucky”. Clearly have no control over their supply chain
27-12-2022
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Maruf Hussain
Myself and my mum went to sofology today was really impressed with the choices of styles sofa. However we was not sure if the size was good enough for our house. Tracy made design to add extra seats on the sofas and was really helpful telling us of the care and guarantees of the fabric and explaining everything to us. Fantastic customer service from Tracy. I will recommend any of my family/friends to this store due to the service my mum and myself got today from Tracy.we brought 3 sofas, looking forward to new furnitures.Thank you.
27-12-2022
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Mo Naz
Purchased the midsummer suit in summer 2021 at a cost of approx £5000. Got first set of sofa and they had a toxic chemical smell which would burn the back of the throat. A technician visited to inspect the furniture and as soon as I opened my front door he could smell it so the furniture was written off and a new set sent out with a extra cushion as a gesture of good will. Be hold the second set of sofa’s almost 8months later have arrived and the sofa feet are all damaged the arms are damaged and the toxic smell is just as bad so once again a independent technician was sent and the sofa’s were written off again. A new set has arrived today and upon unpacking the sofa we find the frame is broken and many sides of the sofa scuffed and the sofa material is creased in many places. I have been calling if Sofology and requesting to speak to Gina has been 5 days now and no response. Have asked to speak to a different manager and have been instructed they are not allowed to pass on any managers details.We are now coming to the end of 2022 after paying almost 5K we are sat on the cold floor. I would totally avoid Sofology in all circumstances.If I could upload the pictures I would. Absolutely shocking. Please guys listen to me I am a genuine customer who has parted with hard aren’t money for this company to just rob us totally shocking.
27-11-2022
