Sofology Thurrock
Sofology Thurrock is a furniture and interior design company located in Grays, England. They specialize in rustic furniture and offer a wide range of sofas to choose from. Their store is located in the Lakeside Retail Park and is a great destination for those looking for quality furniture and a unique shopping experience. Sofology Thurrock is a must-visit for anyone interested in furniture and interior design.
Introduction to Sofology Thurrock
Sofology Thurrock is a furniture and interior design company located in Grays, England. The company was founded with the purpose of providing customers with unique and high-quality furniture pieces at affordable prices. What makes Sofology Thurrock unique is their focus on rustic furniture, which adds warmth and character to any home.Services & Products
Sofology Thurrock offers a wide range of furniture pieces, including sofas, chairs, tables, and storage solutions. Their focus on rustic furniture allows them to provide customers with unique pieces that add character and warmth to any home. In addition, the company also offers interior design services to help customers create a cohesive and stylish look for their home.Location
Sofology Thurrock is located in the Lakeside Retail Park in West Thurrock. The area is known for its abundance of shops and shopping centers, making it a popular destination for shoppers. The Lakeside Retail Park is easily accessible by public transportation, with the closest options being the Lakeside Bus Station (0.3 miles), Chafford Hundred Train Station (1.1 miles), and Grays Train Station (2.4 miles).Benefits
Customers should choose Sofology Thurrock for their unique and high-quality rustic furniture pieces, as well as their interior design services. The company's focus on affordability also makes them a great choice for customers who want to add character and warmth to their home without breaking the bank.Good to Know
Customers should be aware that while Sofology Thurrock offers delivery services, they do not offer assembly services. Customers will need to assemble their furniture pieces themselves or hire a third-party service to do so.Reviews
Customers rave about the quality and unique style of the furniture pieces offered by Sofology Thurrock. Many customers also appreciate the company's affordable prices and friendly customer service.Amenities
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delivery -
customization
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in-store shopping
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online shopping
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gift card
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design consultation
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financing
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free shipping
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delivery tracking
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assembly service
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credit card acceptance
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recliners
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leather sofas
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sectionals
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sleeper sofas
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custom upholstery
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free design services
FAQ
What is the average delivery time for a sofa purchase?
Our average delivery time for a sofa purchase is around 4-6 weeks from the date of purchase. However, delivery times may vary depending on the availability of the product and the delivery location.Can I customize the design or dimensions of a sofa?
Yes, we offer customization options for both the design and dimensions of our sofas. Our skilled craftsmen can work with you to create a bespoke piece that meets your specific requirements.What is your return policy for sofas?
We offer a 14-day return policy for all our sofas. If you are not satisfied with your purchase, you can return the product within 14 days of delivery for a full refund or exchange. Please note that the product must be in its original condition and packaging.Can you provide any references or customer testimonials for your past work?
Yes, we have many satisfied customers who have left positive feedback and reviews for our products and services. You can find customer testimonials on our website and social media pages.Are custom orders or designs available, and what is the process for creating a custom piece?
Yes, we offer custom orders and designs for our sofas. The process for creating a custom piece involves discussing your requirements with our design team, who will work with you to create a bespoke design. Once the design is finalized, our skilled craftsmen will create the piece to your specifications. The lead time for custom orders can vary depending on the complexity of the design.Reviews
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Bestin Joseph
Sofa with no legs!! Delivery guys didn't install legs on side of the sofa and took with them the two legs. There is legs on one side, but not on the other side. They didn't even inspect it after installing. Submitted complaint to customer service, Ref 2994404/2, and was informed that another department will call back and still have not heard back from them. Really unfortunate that I am wasting time after spending so much money. Will wait for couple of days more before progressing the matter through other forums. UPDATE: The technician did not turn up on the appointment day, i.e. 13 May and they did not telephone to update the cancellation. Now they are saying that there is only one day in the next month in which the technician can attend. What ridiculous situation, all because of the fault that I purchased from this irresponsible... Update 25/05/2023 - Booked another appointment, but technician called from Scotland and informed that he is unable to travel to London to fix the legs because it is bit far. This has now become a nightmare and harassment by this company.
25-05-2023
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Yasin Abbas
I wish I'd read these reviews before purchasing. Saying that, it's a really beautiful sofa, nobody else sells it, and we had our eyes on it and only it. I just hope they actually deliver a complete and undamaged item! Ordered in February, salesman told us it's unlikely to take longer than end of April as they fulfill orders in time and don't want to keep stock in their warehouse. We were hoping to get it before Eid, and before my son's birthday. Guess what? Nothing. I had to chase them myself, to be told that it's expected mid May, no other reasons given. Verbal apology and NOTHING else. I bet they'd be SO QUICK to respond if payments failed. If there are any problems I'd be seeking credit card resolution.
01-05-2023
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Peter Griffiths
Good range of sofas, salesperson was very polite, knowledgeable and likeable! No pressure.
29-04-2023
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Gabriella Galateo
I have found nothing interesting in this place. So expensive as well
28-02-2023
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Olivia Williams
Really good, easy experience. Jon has been really helpful and made the process of ordering really seamless
29-01-2023
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Shannon
Jon was amazing and so helpful finding the perfect sofa
29-01-2023
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K
29-01-2023
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James Allen & Victoria Foord
Amazing store with a great variety. We made our order with Jon who was extremely helpful & nothing was too much trouble. Can’t wait to receive our sofa.
29-01-2023
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Hannah Perry
Great service in store by Jon and Steve at the Thurrock store.
29-01-2023
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Paul Lucas
29-01-2023
