Sofology Farnborough
Sofology Farnborough is a premier sofa store located in Farnborough, England. They offer a wide range of high-quality sofas and furniture to suit any taste and budget. With a commitment to exceptional customer service, Sofology Farnborough is the go-to destination for all your sofa shopping needs. Whether you're looking for a classic leather sofa or a modern sectional, Sofology Farnborough has something for everyone. Visit their shop today to experience the best in sofa shopping.
Introduction to Sofology Farnborough
Sofology Farnborough is a well-known sofa store that was established with a purpose to provide high-quality and comfortable sofas to its customers. The company has been in the furniture industry for many years, and it has become a leading retailer of sofas in England. Sofology Farnborough is unique because it offers a wide range of sofas that are designed to meet the needs of every customer. The company's main goal is to make sure that its customers are satisfied with their purchases.Services & products
Sofology Farnborough offers a variety of services and products that are tailored to meet the needs of its customers. The company provides a wide range of sofas that are available in different colors, sizes, and styles. Customers can also choose from a variety of materials, including leather and fabric. In addition to sofas, the company offers other furniture pieces such as chairs, tables, and ottomans. Sofology Farnborough also provides delivery and installation services to its customers.Location
Sofology Farnborough is located in the Horizon Shopping Park, which is a vibrant shopping center in Farnborough, England. The area is home to a variety of businesses, including restaurants, clothing stores, and electronics shops. Customers can expect to experience a lively and exciting atmosphere when they visit the shopping park. The nearest public transportation options to Sofology Farnborough are the Farnborough Main train station, which is 1.3 miles away, the Farnborough North train station, which is 1.7 miles away, and the Farnborough bus station, which is 1.2 miles away.Benefits
Customers should choose Sofology Farnborough because the company offers high-quality and comfortable sofas at affordable prices. The company's sofas are designed to last for many years, and they come with a warranty. Sofology Farnborough also provides excellent customer service and delivery and installation services. The company's showroom is designed to help customers visualize how the sofas will look in their homes.Good to know
Customers should be aware that Sofology Farnborough may have limited stock of certain sofa styles and colors. Additionally, the company's delivery and installation services may not be available in all areas.Reviews
Customers have praised Sofology Farnborough for its excellent customer service, high-quality products, and affordable prices. Many customers have also commented on the company's comfortable and stylish sofas. Overall, customers have had positive experiences with Sofology Farnborough and would recommend the company to others looking for a new sofa.Amenities
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delivery -
online shopping
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in-store shopping
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credit card acceptance
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recliners
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leather sofas
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sectionals
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sleeper sofas
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custom upholstery
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free design services
FAQ
What types of sofa materials are available for purchase?
At Sofology Farnborough, we offer a variety of sofa materials for purchase, including leather, fabric, and velvet. Our sofas are available in a range of colors and textures to suit your style and preferences.What is the average delivery time for a sofa purchase?
Our average delivery time for a sofa purchase is around 4-6 weeks. However, delivery times may vary depending on the availability of the sofa and your location. We will provide you with a more accurate delivery estimate at the time of purchase.Do you offer any warranty or guarantee for your sofas?
Yes, we offer a 20-year structural guarantee on all of our sofas. Additionally, we have a 14-day return policy, so if you are not satisfied with your purchase, you can return it for a full refund or exchange.Can I customize the design or dimensions of a sofa?
Yes, we offer a range of customization options for our sofas, including the ability to choose the dimensions, fabric, and finishing touches such as feet or cushions. Our design team can work with you to create a unique and personalized sofa that fits your style and needs.What is your return policy for sofas?
We have a 14-day return policy on all of our sofas. If you are not satisfied with your purchase, you can return it for a full refund or exchange. Please note that the sofa must be in its original condition and packaging for us to process the return.Reviews
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Sally Burgess
22-05-2023
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Bodi Reka
Excellent customer service from Sean. Very helpful, knowledgeable, overall great experience. Thank you!
29-04-2023
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Phill Arneaud
Couldn't find inspiration
29-03-2023
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Paul Fitchett
29-03-2023
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giacomo greco
We were helped by Candace who had spoken to us a week prior when we were still feeling very indecisive. We went back a week later and were genuinely hoping to find Candace on shift again so that she could help us buy our sofa. We were delighted to find Candace again who greeted us with a smile and recognised us straight away. Candace was very patient with us and helped us to understand all the options, for several similar sofas. Candace was clearly very knowledge and was a very good salesperson without being pushy. We ended up with a sofa set we are very happy due candace’s advice and excellent customer service. Her 25 years experience in interior design clearly shows as she helped us with not only the sofa but the arrangement of our front room. We are very grateful for her expertise, help and customer service.
29-03-2023
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si zatmac
Always a great relaxed approach with no pressure
28-02-2023
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Matt
Sofa lasted less than 2 years. Threading everywhere, plastic tubing around the pillow seams all coming out all over the place. A small amount of water spilled leaves a really obvious patch on the sofa. Terrible quality. EDIT - contacted as below, and told they couldn't do anything. So never really had any intention of helping. Pictures added.
28-02-2023
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Ben Nicholas
We were meant to have a delivery this Sunday and we're given a timeslot of 14.15-18.15 Sunday afternoon and they arrived at 8.30am Sunday morning. Upon delivery, our 4-seater sofa was sliced open by one of the deliverymen's box-cutters causing a huge tear about 8 inches across the front side of the left sofa arm. The delivery man said that we had 2 options: 1- they take the sofa back and send a whole new unit 2- they leave the damaged sofa with us and send someone to see if they can repair the damage I said that we will be paying over three thousand pounds on our order (including paying extra for a 5-year guarantee the sales people explained would include replacing the entire unit if it was damaged) therefore, we weren't happy having sofa that would require stitching on such an obvious place and that we wanted them to take it back and send a new one that was not damaged - so the delivery drivers took the sofa back. I then phoned up customer service to explain what happened and that we wouldn't be happy to begin making payments until we are in possession of the goods we ordered and they are in an acceptable condition. However, the woman on the phone was quite rude and very unhelpful and said that the only way to rectify it was to deliver the damaged sofa back to our house and then send a technician to reassess the damage from our house. She also said that they would still expect us to make payments and there would not be any negotiation about making payments later, despite the item not being delivered/in our possession or in the condition that we would expect. I am awaiting a call back request from a senior member of staff as I am gobsmacked at the shockingly poor level of customer service. It seems sofology have great customer service in-store before you place your order, and then once they have your deposit then that goes out the window. Would not recommend this service!
28-02-2023
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Theophilus Gyesi
Candace from Sofology in Farnborough was very helpful in helping me make an informed choice,for a set of sofers.She's a lovely lady to do business with.
28-02-2023
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Stephanie Marx
Candace well what a women! Not only is she warm and professional, she’s super knowledgeable and gave us a seamless service. Before heading to the store, I was trying to say to my husband let’s just purchase what we want online. However after todays experience, i will definitely shop in store and support local businesses. Candace you’re fab, thank you!
29-01-2023
