Sofology Croydon
Sofology Croydon is a sofa store located in London, England. They offer a wide range of sofas and furniture for customers to choose from. Their shop is conveniently located on Purley Way and is easily accessible for those looking to go shopping for new furniture. Sofology Croydon is a great option for anyone looking for a quality sofa store in London.
Introduction to Sofology Croydon
Sofology Croydon is a furniture store that specializes in providing customers with high-quality sofas. The company was founded with a mission to make the sofa-buying process as enjoyable and stress-free as possible. What sets Sofology Croydon apart from other sofa stores is their commitment to customer satisfaction and their wide range of stylish and comfortable sofas.Services & products
Sofology Croydon offers a variety of products and services, including a wide range of stylish and comfortable sofas, as well as accessories and home decor items. Customers can choose from a variety of materials, colors, and styles to find the perfect sofa to fit their home and lifestyle.Location
Located in London, Sofology Croydon is situated on Purley Way, a bustling shopping district with a variety of shops and restaurants. The area is known for its vibrant atmosphere and is a popular destination for shoppers. The store is easily accessible by public transportation, with the nearest bus stop just a short walk away. The closest public transportation options are the Waddon Marsh Tram Stop (0.5 miles away), the Purley Way Colonnades Bus Stop (0.1 miles away), and the Waddon Station (1 mile away).Benefits
Customers should choose Sofology Croydon because of their commitment to providing high-quality, stylish, and comfortable sofas at affordable prices. The company also offers excellent customer service and a stress-free buying process, making it easy for customers to find the perfect sofa for their home.Good to know
Customers should be aware that Sofology Croydon only sells sofas and related accessories, so they will need to look elsewhere for other types of furniture.Reviews
Customers rave about the quality and comfort of the sofas sold by Sofology Croydon. They also appreciate the company's excellent customer service and easy buying process. Overall, customers are highly satisfied with their experience shopping at Sofology Croydon.Amenities
-
delivery -
online shopping
-
in-store shopping
-
credit card acceptance
-
recliners
-
leather sofas
-
sectionals
-
sleeper sofas
-
custom upholstery
-
free design services
FAQ
What types of sofa materials are available for purchase?
We offer a wide variety of sofa materials for purchase, including leather, fabric, and velvet. Our leather sofas are made from high-quality leather, while our fabric and velvet options come in a range of colors and textures to suit your preferences.What is the average delivery time for a sofa purchase?
Our average delivery time for a sofa purchase is approximately 6-8 weeks. However, delivery times may vary depending on the availability of the sofa model you choose and your location. Our team will provide you with an estimated delivery date when you place your order.Do you offer any warranty or guarantee for your sofas?
Yes, we offer a 20-year guarantee on the frame and frame springs of our sofas, as well as a 5-year guarantee on the seat springs and webbing. Additionally, we offer a 1-year guarantee on the fabric or leather covering of your sofa.Can I customize the design or dimensions of a sofa?
Yes, we offer a range of customization options for our sofas, including the ability to choose different fabrics or leathers, add extra cushions, or change the dimensions of the sofa to suit your space. Our sales team can provide you with more information on our customization options.What is your return policy for sofas?
We offer a 14-day return policy for our sofas. If you are not satisfied with your purchase, you can return it within 14 days for a full refund or exchange. Please note that the sofa must be in its original condition and packaging for a return or exchange to be accepted.Reviews
-
Fergus Thomas
Excellent customer service
20-05-2023
-
Jazz Gordon
I wanted to wait until I received my Abruzo sofa bed and matching armchair before submitting my review. Gordon provided a relaxed and highly professional sales experience at Purley Way's branch. I was quite worried about delivery as I'd since read quite drastic reviews. However I'm pleased to say Valentino and Nicholas made the delivery equally pleasurable. Happy Sofology journey for me!
27-04-2023
-
Jimi
Nice and friendly staff
27-03-2023
-
Pat Mullings
27-01-2023
-
Sneha George
We ordered a sofa bed and arm chair 4 months ago at Sofology Croydon. It’s been 6 weeks since we got the call that it’s ready to be delivered home and still waiting and have NOT received our furniture. Called Customer service almost every other week and all they say is our furniture worth £3000 is stuck between 2 depots that’s 1 hour apart. seriously who are you trying to fool???? 6 weeks to transport between 2 depots 1 hour apart ? Seriously this is not done. We are sitting with no sofa since 2 months now and waiting for your delivery and no one seems to have any clue what’s going on. What dreadful customer service is this. And it takes 1 hour waiting to even speak to a customer service agent each time you call them. This is simply not done !!! Dreadful customer service !!! Avoid at all costs !!!!! Wish there was a 0 or negative star option in reviews….
27-01-2023
-
Chris Loller
27-01-2023
-
Niloy Choudhury
Worst service I ever had. Ordered a sofa that took about 2 months to arrive and when the delivery was done, the material was not what was originally ordered. Their website pictures show fancy sofas and what we got was a velvet one- something we didn’t order in the first place. Furthermore, the sofa arrived without cushions and when asked - the answer was there is shortage of foam currently (a reply I received via email). I have tried calling their customer service- quite often they drop the calls- at-least that’s my experience and I have had a number of emails to them enquiring about the order and they just come back with the same response- that they are liaising with the supplier on this and this is now ongoing for past 3 weeks with no proper responsibility on their side. I believe I have been mis-sold- so be aware when you get yours.
27-12-2022
-
Milan Kantor
27-08-2022
-
Sophie Anderson
We have visited sofology Croydon on numerous occasions trying to find a sofa. Louis happened to be there every time we visited. Louis would always leave us to think about things and told us to come and find him when we was ready, this completely differed from other stores where they just follow you around trying to show you things you don’t want. We just loved the vibe of the store and couldn’t fault Louis at all, he is possibly the most helpful and genuine person we have ever come across working in a sales environment. He was genuinely interested in what we wanted and was looking for. His honesty and positivity made us confident in our final choice. His manager was also really lovely too, they just seemed like a genuine group of people. We would highly recommend this store to our friends and family based on the experience Louis provided. In fact, on one visit my mum came along and she wasn’t looking for a sofa, but she saw one she quite liked and she will be measuring up to come back and have another look.
27-08-2022
-
Karen Moya
I would like to complain about the lack of response and awful costumer service. Today is 6 months since I got my sofa delivered and none of the issues have been resolved. The foots of my sofa are yet to be installed, I had to call to many times to have them installed, for you to send drivers without the equipment or tolls to install them (they were not told they need to bring those by any of you). Then you send the screws by mail and ask me to install them! I am 5 foot tall and weight 55kg, how on earth I am to turn a full sofa to installs the foot myself? What time of costumer service is that?? Also, the cushions! One of the cushion where you sit on my sofa is already ripped!! It happened with in no even 4 months!! (I have pictures). And when you sit on them you can already feel the wooden structure of the sofa, this cushions are so soft it will not last a year! I asked medium no soft!!! What is this? Do not buy from here!!!
27-08-2022
