Sofology Brent Cross
Sofology Brent Cross is a furniture and interior design company located in London, England. They specialize in providing high-quality sofas and futons to their customers. Their store is located in the Brent Cross Retail Park, and they offer a wide range of products for shoppers to choose from. With a focus on exceptional customer service and a commitment to quality, Sofology Brent Cross is a top choice for those looking for furniture and interior design solutions.
Introduction to Sofology Brent Cross
Sofology Brent Cross is a furniture and interior design store located in London, England. The company was founded with the mission to provide customers with the most comfortable and stylish furniture options at affordable prices. What sets Sofology Brent Cross apart from other sofa stores is their focus on innovation and design, offering unique and modern furniture pieces that are perfect for any home.Services & products
At Sofology Brent Cross, customers can find a wide range of furniture and interior design products, including sofas, chairs, tables, and home accessories. The company specializes in futon stores, providing customers with a variety of comfortable and stylish futons that are perfect for any living space. Additionally, Sofology Brent Cross offers bespoke furniture design services, allowing customers to create the perfect piece to fit their unique style and needs.Location
Sofology Brent Cross is located in the Brent Cross Retail Park in London, England. The area is known for its shopping and dining options, with a variety of shops and restaurants located nearby. The store is easily accessible by public transportation, with the Brent Cross Underground Station, Hendon Railway Station, and Cricklewood Railway Station all located within 2 miles of the store.Benefits
Customers should choose Sofology Brent Cross over other furniture and interior design stores because of their commitment to quality and customer service. The company offers a 20-year guarantee on all their products, ensuring that customers can trust in the durability and longevity of their furniture. Additionally, Sofology Brent Cross provides a personalized shopping experience, with expert staff on hand to help customers find the perfect piece for their home.Good to know
Customers should be aware that Sofology Brent Cross offers financing options for those who need it. The store also offers a range of delivery and installation services to make furniture shopping as easy and stress-free as possible.Reviews
Customers rave about the quality and comfort of the furniture at Sofology Brent Cross. Many customers also praise the helpful and knowledgeable staff, who make the shopping experience enjoyable and stress-free. Overall, customers highly recommend Sofology Brent Cross for all their furniture and interior design needs.Amenities
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delivery -
customization
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assembly
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delivery service
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pickup
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online shopping
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in-store shopping
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credit card acceptance
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free design services
FAQ
What type of futons do you offer?
We offer a variety of futons, including traditional Japanese style futons, as well as futon sofa beds with different types of frames, mattresses, and covers.What types of sofa materials are available for purchase?
We offer a range of materials for our sofas, including leather, fabric, and velvet. Each material comes in a variety of colors and textures to suit your preferences.Do you offer any warranty or guarantee for your sofas?
Yes, we offer a 20-year guarantee on all our sofas, which covers any manufacturing faults or defects. We also offer a 14-day return policy if you are not satisfied with your purchase.Can I customize the design or dimensions of a sofa?
Yes, we offer a bespoke service where you can customize the design, dimensions, and materials of your sofa to your exact specifications. Our team of experts will work with you to create a unique piece that perfectly fits your space.What is your return policy for sofas?
We offer a 14-day return policy for all our sofas, as long as they are in their original condition. If you are not satisfied with your purchase, you can return it for a full refund or exchange it for another product.Reviews
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Saeed S
Two accent chairs arrived with 4 weeks delay, one with feet and the other one without! When we contacted customer service to request a color change of the original feet which is still missing and not arrived, they refused to do so, saying: "we can only provide the original color." This is the worst and the most imperfect way of serving a customer especially when you purchase a set of chairs with a value of £1000 but they refuse to change the color of something which hasn't arrived yet. No sympathy was expressed over the phone call neither any attempt was made to rectify their mistake or correct their disorganized service. PLEASE do nit buy from Sofology, it will be your worst experience
13-05-2023
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stuart finch
Large clean showroom, quality furniture, and a pleasant knowledgeable salesman.
13-05-2023
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Zackiahヅ
27-04-2023
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Jessica Healey
Last night on the 13th of March 2023 was the first time visiting Sofology. Being a first time buyer myself and my partner are looking for a great sofa to fit our needs & style. Unfortunately, our experience was awful, feeling very uncomfortable & awkward. I appreciate staff should welcome us into the store & maybe saying a bit about how it is best to look around at the sofas e.g. colour selection booklets, however if a customer explains they just want to have a peaceful browse first, this general means leave the customer alone to look & discuss between themselves first. Jumping on a customer and then repeating you don’t work on commission but then pushing to find out more and more about us isn’t a great look & looks to me like a push for a sale. Understand that if a customer is interested in a sofa, they will ask the questions they need. Through this experience we have purchased somewhere else on the same night and we will definitely not be returning to this store and have told others of our awful experience. Final note to add, it was your female employee who gave this bad customer service.
27-03-2023
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H B
Very friendly consultation and a great range of sofas, armchairs and sofabeds on display. They could improve by handing out swatches in store though, as one can only order those online.
27-02-2023
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sajith sahib
They were great in taking my payment on time, 3 items delivered - 1 faulty for which I’m still chasing the company and the other was damaged when delivered and they still haven’t told me what’s happening with it despite it being more than a week !!!!! Not impressed Sofology
27-02-2023
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Aarif Sohail
Just purchased a sofa suit with the excellent service provided by Mariana. Was very kind and helpful! Thank you!
27-02-2023
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S AZ
We visited sofology in Brent Cross a number of times to make our final decision. We received a great service from a few staff, particularly Jamal and Sasan. Jamal helped us to make our final decision for which we are very grateful.
27-02-2023
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Tusmo Yousuf
27-02-2023
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Sayyed mohammed Husseini
27-02-2023
