sofa.com Chelsea
Sofa.com Chelsea is a furniture and interior design company located in London, England. They specialize in providing high-quality bedroom furniture and sofas to their customers. With their expertise in interior design, they offer a wide range of furniture options that are both stylish and functional. Their store is a go-to destination for those looking for top-notch furniture and shopping experience.
Introduction to sofa.com Chelsea
sofa.com Chelsea is a furniture and interior design company that specializes in providing high-quality sofas and other furniture pieces to customers in London, England. The company was founded with the mission of offering a unique and personalized shopping experience for customers looking to furnish their homes in a stylish and comfortable way. What sets sofa.com Chelsea apart from other furniture stores is its commitment to quality craftsmanship, attention to detail, and exceptional customer service.Services & products
At sofa.com Chelsea, customers can find a wide range of furniture pieces, including sofas, chairs, beds, and accessories. The company offers a variety of styles and designs to suit every taste and budget. All of the furniture is made with high-quality materials and is built to last. Customers can also take advantage of the company's interior design services to create a cohesive and stylish look for their home.Location
Located in the heart of Chelsea, sofa.com Chelsea is surrounded by other high-end shops and boutiques. Customers can expect to find a variety of luxury fashion and beauty stores, as well as art galleries and restaurants in the area. The closest public transportation options are Imperial Wharf Station (0.3 miles), Fulham Broadway Station (0.8 miles), and West Brompton Station (1 mile).Benefits
Customers who choose sofa.com Chelsea can expect to receive exceptional customer service, a wide selection of high-quality furniture pieces, and expert interior design advice. The company also offers free delivery and a 14-day return policy, ensuring that customers are completely satisfied with their purchases.Good to know
Customers should be aware that while sofa.com Chelsea does have a physical showroom, the majority of the company's sales are made online. However, customers can still visit the showroom to see and test out furniture pieces before making a purchase.Reviews
Customers have praised sofa.com Chelsea for its excellent customer service, high-quality furniture pieces, and fast delivery times. Many have also commented on the company's interior design services, noting that the designers are knowledgeable and helpful in creating a cohesive and stylish look for their homes.Amenities
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delivery -
customization
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free design consultation
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online shopping
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delivery tracking
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warranty
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gift cards
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free returns
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discounts
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in-store shopping
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credit card acceptance
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recliners
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leather sofas
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sectionals
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sleeper sofas
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custom upholstery
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free design services
FAQ
What types of sofa materials are available for purchase?
We offer a wide range of sofa materials including leather, velvet, linen, cotton, and wool.What is the average delivery time for a sofa purchase?
Our average delivery time for a sofa purchase is 4-6 weeks.Do you offer any warranty or guarantee for your sofas?
Yes, we offer a 5-year guarantee on all of our sofas.What materials are used to make your bedroom furniture?
Our bedroom furniture is made from a variety of materials including solid wood, engineered wood, and metal.Do you offer a warranty or guarantee on your bedroom furniture products?
Yes, we offer a 10-year guarantee on all of our bedroom furniture products.Reviews
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steve williams
27-03-2023
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Dave Pimm
Lovely large showroom with lots on show. Staff were very friendly, Christos was especially helpful and patient. Looking forward to receiving our new sofa.
27-01-2023
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Ronan Hughes
I have been waiting months for a delivery. Customer Service is shocking in terms of zero notifications or updates.
27-07-2022
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Mr Asad
Very good services
27-05-2022
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Jorge Postigo
Laura & Estefania are great and very patient. I visited the showroom with my dog many times before I made a decision and I always got a smile. Thank you!
27-05-2022
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Peter Blagden
Waiting 9 months for a sofa… still waiting
27-05-2022
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Ankur
Whilst its fair to say that the sofa we purchased online didn't fulfil all our expectations, we cannot fault the exemplary customer service provided by Nick and Stewart in after sales. They were empathetic, understanding, responsive and non-judgemental in the way they dealt with our feedback. They listened attentively and dealt with the matter in a very objective, transparent and reasonable way. We never felt ignored and communication was effortless. They went above and beyond to address our issue. As a result, our faith and trust was maintained in sofa.com (not always the case with online retailers) and our customer satisfaction was left intact. In short, based on our experience, this is an online retailer that you can buy from in confidence since they value their customers and prioritise their experience/satisfaction above all else.
27-05-2022
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Anthony Kelamis
I must admit, I have done a fair amount of research of what type of sofa to buy. I looked into getting an Otto (keep in mind, crazy comfortable but you will sink and your back will suffer a bit). I then decided to go with a large sectional Stella. Lizzie from the Trade team is amazing and worked with my interior designer on what I was looking for. I had an issue with the cushions and Francesco from the Service team was happy to help (a rare thing I notice with many sofa stores in London). He helped me and sorted me a new set of cushions right away. I wouldn't think twice about picking a sofa from their Chelsea store. If you are lucky enough to have Lizzie and Francesco looking out for you, you will be in fantastic hands. Don't waste your time by googling every sofa store in London, these guys are great!
27-05-2022
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Scott O
Very helpful, a large selection of styles and fabrics.
27-05-2022
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Philip Glaysher
So good.
27-05-2022
