SnugRugs
SnugRugs is a company based in Ashford, England that specializes in providing high-quality sheepskin and wool products. They are known for being reliable suppliers of clothing and fashion items made from these materials. SnugRugs is committed to delivering exceptional customer service and ensuring that their products meet the highest standards of quality.
Introduction to SnugRugs
SnugRugs is a UK-based company that specializes in providing high-quality sheepskin and wool products. The company was founded with the purpose of bringing cozy and comfortable products to customers that are both stylish and functional. What makes SnugRugs unique is their commitment to using only the finest natural materials in their products, ensuring longevity and sustainability.Services & Products
SnugRugs offers a range of products including sheepskin rugs, slippers, gloves, and jackets, as well as a variety of woolen accessories such as hats and scarves. Customers can also choose from a selection of home decor items, such as cushions and blankets. All products are made with premium materials and designed with both style and comfort in mind.Location
Located in Ashford, England, SnugRugs is situated in a bustling business district with a range of shops, restaurants, and cafes. Customers can expect to find a mix of local and chain businesses, making it a popular destination for both residents and visitors. The area is well-connected by public transportation, with the Ashford International train station just a short distance away. Other nearby options include the Ashford Bus Station and the Willesborough Train Station.Benefits
Customers should choose SnugRugs for their commitment to using high-quality materials and their dedication to producing stylish and functional products. The company's focus on sustainability also sets them apart from others in the industry, ensuring that customers can feel good about their purchases. Additionally, SnugRugs offers excellent customer service, with a friendly and knowledgeable team available to answer any questions or concerns.Good to Know
Customers should be aware that SnugRugs products may require special care and cleaning due to the nature of the materials used. It is important to follow the care instructions provided to ensure the longevity of the product.Reviews
Customers rave about the quality and comfort of SnugRugs products, with many praising the durability and longevity of the items. The company's commitment to sustainability is also a common theme in customer reviews, with many appreciating the use of natural materials. Overall, customers highly recommend SnugRugs for those in search of cozy and stylish products.Amenities
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gift wrapping
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refunds
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returns
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delivery
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online shopping
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wholesale
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bulk orders
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discounts
FAQ
What types of sheepskin and wool products do you offer?
We offer a variety of sheepskin and wool products including rugs, slippers, mittens, hats, scarves, and jackets. Our products are made from high-quality materials and come in different sizes and colors to suit individual preferences.Are your products made from ethically sourced materials?
Yes, all our products are made from ethically sourced materials. We take pride in ensuring that our materials are sourced from reputable suppliers who adhere to ethical standards in the treatment of animals and the environment.What is the quality of your products?
Our products are of the highest quality and are made to last. We use only the finest materials and employ skilled artisans to create products that are both durable and aesthetically pleasing. We are confident in the quality of our products and offer a satisfaction guarantee.How do I care for and clean your products?
We recommend that you follow the care instructions that come with each product to ensure that it remains in good condition. Generally, our products can be cleaned using a damp cloth and mild soap. For more stubborn stains, we recommend that you seek professional cleaning services.Do you offer any warranties or guarantees on your products?
Yes, we offer a satisfaction guarantee on all our products. If for any reason you are not satisfied with your purchase, you may return it for a refund or exchange. Additionally, we offer a one-year warranty against defects in materials and workmanship.Reviews
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Natalie Moran
Without contacting me, decided to substitute my order for something similar as they were out of stock. Bad customer service experience and cheeky doesn’t quite cover it.
27-01-2023 -
Dee Tu
I bought a pair of full sheepskin lace up baby booties in chestnut as a gift. They arrived promptly, as advertised and they're really cute. Great comms with customer service, I also thought they were very good value. I would recommend Snugrugs as you can order online with confidence.
27-05-2022 -
Andrew Johnson
I ordered a pair of lambs wool slippers for my wife and myself. They are excellent quality, very comfortable and good value. I made a mistake with part of my order but customer support were extremely helpful and exchanged them. I would definitely buy again.
27-05-2022 -
Jean Evans
Really fast delivery, and am so thrilled with these sandals! I struggle to get comfortable but pretty shoes,as have arthritis in feet, and they swell. These sandals are so comfortable, but stylish. Lovely fitting. Il be back for more!!!
27-05-2022 -
ROSS SLEDGER
Bought some for the in laws as a present , went down a storm ( always good) so well bought some for myself. Great product at a great price, thank you
27-05-2022 -
Brian Maguire
Shocking customer service. My wife ordered a pair of slippers which cost over £40. They arrived with a receipt stating that they cost £19.99. The receipt clearly described the slippers. They are still on the website at full price. She queried this with the company asking if she had been overcharged. She got a very curt response stating simply that she had not been overcharged. No explanation, no apology, no offer to send out a receipt showing the correct amount. So she emailed them again asking for an explanation and a correct invoice - got zero response. Why would a company deliberately send out fake invoices? Highly suspicious. Won't be using them again.
27-05-2021 -
emily madsen
Am so pleased the sheepskin boots are back! I bought a pair that I lived in for ages. They are the best {forget uggs} Customer service is fab and they know their stuff.
27-05-2021 -
Christine Hughes
27-05-2021 -
Michele Stewart
If it wasn't for the quick delivery I would give 0 stars. First of all they took the money despite not having the product I ordered in stock - they then called to offer alternatives which okay but still not what I really wanted. When the slippers arrived, they are comfy and feel fairly sturdy but they are most definitely NOT lined with wool. It is clearly some form of acrylic type material. I won't be ordering again.
27-05-2021 -
Chris Harry
Excellent slippers , fantastic service ,
27-05-2021