Snow Lab
Snow Lab is a company based in Hailsham, England, that specializes in providing ski and snowboard rental services. They also offer a range of products and services related to skiing and snowboarding, including ski shops and snowboard shops. Snow Lab is dedicated to providing high-quality equipment and exceptional customer service to all their clients. Whether you are a beginner or an experienced skier or snowboarder, Snow Lab has everything you need to enjoy your time on the slopes. They are a trusted name in the sports and hobbies industry, and their shops and shopping services are second to none.
Introduction to Snow Lab
Snow Lab is a leading ski and snowboard rental service provider located in Hailsham, England. The company was established with the aim of providing customers with high-quality rental equipment and excellent customer service. Snow Lab has been operating for over a decade and has established a reputation for being a reliable and trustworthy company in the industry. What makes Snow Lab unique is their commitment to providing customers with personalized service and ensuring that their rental equipment is of the highest quality.Services & Products
Snow Lab offers a range of rental services for both skiing and snowboarding. Customers can rent ski and snowboard equipment for any length of time, from a single day to a full week or more. The company also offers a selection of retail products, including ski and snowboard clothing, accessories, and equipment. Customers can purchase items such as helmets, goggles, gloves, and more, all at competitive prices.Location
Snow Lab is located in Knockhatch Ski Centre, just off the Hailsham Bypass. The area is known for its beautiful countryside and is a popular destination for outdoor enthusiasts. In addition to skiing and snowboarding, customers can also enjoy a range of other activities in the area, such as hiking, cycling, and horse riding. The closest public transportation options to Snow Lab are the Hailsham bus station, which is 2 miles away, the Polegate train station, which is 4 miles away, and the Eastbourne train station, which is 9 miles away.Benefits
Customers should choose Snow Lab because of their commitment to providing high-quality rental equipment and excellent customer service. The company takes pride in ensuring that their equipment is always in top condition and ready for use. They also offer personalized service to each customer, ensuring that they find the right equipment for their needs. Snow Lab's competitive prices and convenient location make it an ideal choice for anyone looking to enjoy a day on the slopes.Good to Know
Customers should be aware that Snow Lab is only open during the ski season, which typically runs from December to March. During this time, the company operates on a first-come, first-served basis, so customers are advised to arrive early to avoid disappointment. Customers should also be aware that they will need to provide a form of identification and a security deposit when renting equipment from Snow Lab.Reviews
Customers have praised Snow Lab for their excellent customer service and high-quality rental equipment. Many customers have reported that the staff at Snow Lab are knowledgeable and helpful, and that they go above and beyond to ensure that their customers are satisfied. Customers have also praised the competitive prices offered by Snow Lab and the convenient location of the rental shop. Overall, Snow Lab has received excellent reviews from customers who have enjoyed their experience renting equipment from the company.FAQ
Do you offer rental equipment and how much does it cost?
Yes, we offer ski and snowboard rental services. The cost varies depending on the type of equipment you need and the duration of the rental. Prices start from £20 per day for ski rental and £25 per day for snowboard rental.Do you offer ski rentals, and if so, what is the rental process?
Yes, we offer ski rentals. The rental process involves filling out a rental form with your personal details and equipment preferences. We will then provide you with the appropriate equipment and go over safety instructions. Payment is required upfront and a security deposit may be taken.Are there any restrictions on where we can use the rented equipment, such as certain mountains or trails?
No, there are no restrictions on where you can use the rented equipment. However, we recommend that you follow the guidelines and regulations of the ski resort or mountain you are visiting.What is your policy for returns and exchanges of rental equipment?
We offer a satisfaction guarantee for our rental equipment. If you are not satisfied with your equipment, please let us know and we will do our best to resolve the issue. Returns and exchanges are accepted within 24 hours of rental, as long as the equipment is in the same condition as when it was rented.What is your return policy if I am not satisfied with my purchase?
We do not offer refunds for purchases. However, we do offer exchanges or store credit if you are not satisfied with your purchase. Please contact us within 30 days of purchase to arrange an exchange or store credit.Reviews
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Jamey Quek
New pair of skis ordered online. Helpful and knowledgeable advice given. Skis delivered in good time, well setup and thoughtfully packaged. Recommended.
27-04-2023
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Sean Chandler
Super helpful,great like minded people,excellent range & prices. The staff are very friendly & have very good product knowledge.Dealt with a warranty issue quickly & pulled out all the stops to make sure the problem was rectified in time for our trip.Would not hesitate to recommend.
27-03-2023
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Martyn Tyler
Fantastic experience with some last minute items today. Girls were friendly and super helpful. Coffee shop next door makes it a real destination place with an alpine feel! This is how retail should be done...
27-03-2023
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Paul Hill
Great gear, great staff, great knowledge, great service, just bloody great. Highly recommend.
27-01-2023
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Hazel
I have gotten all of my kit from snowlab, I wouldn't go anywhere else for my ski equipment especially boots. Ed and his team are amazing, Ed is a wizard when it comes to boot fitting my newest pair are so comfortable and warm especially after Ed fitted my Bluetooth foot warmers. Ski equipment is expensive so buying it from a shop you know cares about you getting the right kit is amazing.
27-01-2023
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Gus Mackintosh
Snow lab is the best, bought a pair of skis off them, very friendly and super helpful throughout the process, exceptional customers service, cheers guys :)
27-11-2022
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Alison Aitken
Fantastic customer service and very patient when helping me replace kit following a bag getting lost by an airline. Very responsive too.
27-05-2022
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Mr Credit
27-05-2022
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Matthew Weaver
Ed and Phoebe were really helpful and knowledgable. My partner and I purchased skis, boots, clothing and goggles. Would highly recommend for great customer service.
27-05-2022
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Tim Tiberius
I rate Snow Lab as the best winter sports equipment store in the UK for visiting or purchasing on their website . I have purchased many things over several years from Snow Lab. The staff are amazing especially the manager Ed who is a specialist in ski boot and Snowboard boot fitting with many impressive qualifications . What him & his staff know about winter sports equipment is extensive and if you get down to south coast area of East Sussex I would highly recommend a visit to the store .
27-05-2022
