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Councils, City District Offices

Smethwick Council House

Smethwick Council House is a public sector organization located in the city district of Smethwick, England. As a council, they are committed to serving the community and improving the quality of life for residents. Their focus is on providing essential services and support to the public, including housing, education, healthcare, and more. With a strong commitment to the principles of public sector and society, Smethwick Council House strives to create a better future for all those who call Smethwick home.

Introduction to Smethwick Council House

Smethwick Council House is a local government building located in the heart of Smethwick, United Kingdom. The building has a rich history and was built in the 1930s with the purpose of serving as the headquarters for the Smethwick Council. The company is unique in that it serves as a hub for city district offices and councils, and is committed to providing quality services to the public sector and society.

Services & products

Smethwick Council House offers a wide range of services to the public, including housing and council tax support, waste and recycling services, parking and transportation, and business and licensing services. Customers can also purchase permits and apply for planning permission through the company.

Location

Located in Smethwick, England, the area surrounding Smethwick Council House is bustling with a variety of businesses and services. Customers can expect to find local shops, restaurants, and cafes in the vicinity of the building. The area is also well-connected to public transportation options, with the Smethwick Galton Bridge train station, Smethwick Rolfe Street train station, and the Smethwick Library bus stop all within walking distance of the building.

Benefits

Customers should choose Smethwick Council House because of their commitment to providing quality services to the public sector and society. The company is dedicated to improving the community and ensuring that all customers receive the support they need. Additionally, the building is easily accessible and located in a convenient location.

Good to know

Customers should be aware that Smethwick Council House is a government building and may have different operating hours than other businesses in the area. It is recommended to check their website or call ahead before visiting to ensure that they are open.

Reviews

Customers have praised Smethwick Council House for their friendly and helpful staff, as well as their efficient services. Many customers appreciate the convenience of having a local government building in the area and have had positive experiences with the company.

FAQ

What services does your council offer to the public?

We offer a range of services to the public, including waste and recycling collection, housing services, planning and building control, environmental health, and leisure and cultural services.

How does your council involve the community in decision-making processes?

We involve the community in decision-making processes by holding public consultations, inviting feedback from residents, and engaging with local community groups. We also have a dedicated community engagement team that works to build relationships with local residents and stakeholders.

What measures does your council have in place to ensure transparency and accountability?

We have a number of measures in place to ensure transparency and accountability, including publishing information on our website, holding public meetings, making information available through freedom of information requests, and having a dedicated team to handle complaints and feedback.

How does your council handle complaints and feedback from the public?

We have a dedicated team to handle complaints and feedback from the public. We aim to respond to complaints within a set timeframe, and our team works to resolve issues and improve our services based on feedback from residents. We also provide information on how to make a complaint on our website.

What is the process for requesting information or records from the City District Office?

To request information or records from the City District Office, you can make a freedom of information request through our website or by contacting our information governance team. We aim to respond to requests within a set timeframe, and there may be fees associated with certain types of requests. More information on the process is available on our website.