Smarthost
Smarthost is a property management company based in London, England. They specialize in real estate and housing services, providing top-notch solutions to their clients. With their expertise and experience, Smarthost is committed to delivering exceptional results and ensuring customer satisfaction.
Introduction to Smarthost
Smarthost is a property management company based in London, England. The company was established with the aim of providing top-notch services to property owners and tenants. Smarthost has been in the business for several years and has gained a reputation for being reliable, efficient, and professional. What sets Smarthost apart from other property management companies is their use of technology to streamline their operations and provide exceptional services to their clients.Services & products
Smarthost provides a variety of services to property owners and tenants. They offer property management services, which include tenant screening, rent collection, property maintenance, and more. Additionally, Smarthost offers short-term rentals for individuals or families who are in need of temporary housing. Their properties are fully furnished and equipped with all the necessary amenities.Location
Smarthost is located in the heart of Pimlico, London. The area is known for its beautiful architecture, vibrant nightlife, and diverse range of businesses. Customers can expect to find a mix of restaurants, cafes, shops, and other businesses in the area. The closest public transportation options are Pimlico Station (0.2 miles), Victoria Station (0.5 miles), and St. James's Park Station (0.6 miles).Benefits
Customers should choose Smarthost because of their commitment to providing exceptional services. They use technology to make the rental process as easy as possible for their clients. Smarthost also has a team of experienced professionals who are dedicated to ensuring that properties are well-maintained and tenants are satisfied.Good to know
Customers should be aware that Smarthost only manages properties in select areas of London. Additionally, they require tenants to undergo a screening process before being approved for a rental.Reviews
Customers have praised Smarthost for their professionalism, reliability, and efficiency. Many have also commented on the high-quality of their properties and the exceptional services they provide.Amenities
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24-hour security -
on-site maintenance
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online payment system
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pet-friendly
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lease renewal option
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furnished units
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parking
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storage
FAQ
What types of properties do you manage?
We manage a variety of properties including residential homes, apartments, condominiums, and commercial properties. Our team has experience managing properties of different sizes and types, ensuring that we can meet the needs of our clients.How do you handle maintenance requests and repairs?
We have a dedicated maintenance team that is available 24/7 to handle any maintenance requests or repairs. Our team works quickly to address any issues and ensure that tenants are satisfied with the repairs. We also work with trusted contractors and vendors to ensure that all repairs are done efficiently and at a reasonable cost.What is your fee structure for property management services?
Our fee structure varies depending on the type and size of the property we are managing. We offer competitive rates and provide a detailed breakdown of our fees in our management contract. Our goal is to provide excellent service to our clients while keeping our fees reasonable and transparent.How do you screen and select tenants?
We have a thorough screening process that includes a background check, credit check, and employment verification. We also require references from previous landlords. Our goal is to find tenants who are responsible, reliable, and able to pay rent on time. Our screening process helps us ensure that we are selecting tenants who meet these criteria.What is your process for handling late rent payments or evictions?
We have a strict rent collection policy and work to ensure that rent is paid on time. If a tenant is late on rent, we will work with them to try to resolve the issue. If the issue cannot be resolved, we will take appropriate action, which may include eviction. We follow all legal procedures for evictions and work to minimize any inconvenience to our clients.Reviews
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Natalie Sood
I am writing to express my satisfaction with the services provided by Smarthost. I have been a landlord for many years and have used a number of different property management companies. Smarthost is by far the best company I have ever worked with. The staff at Smarthost are always professional and responsive. They are always available to answer my questions and address my concerns. They are also very proactive in managing my properties. They regularly inspect the properties and make sure that they are in good condition. They also take care of all of the repairs and maintenance issues. Regards, Natalie.
27-04-2023
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Ben Scott
They're middlemen (middlepeople) between you and anyone who actually might care about a problem. Like, no hot water. For 3 successive guests, at the same property... Avoid!
27-03-2023
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Natalia
Satisfying experience. Managers are treating my problem as their own one
27-01-2023
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Julie Kirscht
Upd. I spoke with Hannah and she was attentive, provided useful tips and tricks as for the first-time customers
27-12-2022
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Mary Mizeur
I enjoy smarthost for their easy-to-navigate dashboard and new features they implement over the time. And I bet - much more is yet to come.
27-12-2022
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Joel Goff
Very friendly. Transparent. Communicative
27-12-2022
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Nico Hudson Naga Santillán
I have had a few minor issues, they called to make sure the job was done to my satisfaction, and they truly seem to care.
27-12-2022
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Sena
Proactive, thoughtful and professional. The support is helpful from the start
27-12-2022
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Brooke Madden
They are honest, on time, and communicate clearly.
27-12-2022
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Collin
Smarthost property management is the best. Customer Support is brilliant and they are all genuine, friendly, understanding and great to work with
27-12-2022
