Smart Property
Smart Property is a leading property management company based in Sheffield, England. They specialize in providing top-notch real estate and housing services to their clients. With a team of experienced professionals, Smart Property is committed to delivering exceptional customer service and ensuring that their clients' properties are managed effectively and efficiently. As one of the top property management companies in the United Kingdom, Smart Property is dedicated to helping their clients achieve their real estate goals.
Introduction to Smart Property
Smart Property is a leading property management company that was founded in the United Kingdom. The company is dedicated to providing high-quality services to its clients in the real estate and housing industry. The company has a rich history of offering innovative solutions in the property management industry. Smart Property is unique because it combines technology with exceptional customer service to provide its clients with a seamless experience.Services & Products
Smart Property offers a range of services to its clients, including property management, tenant services, and property maintenance. The company provides comprehensive management solutions that enable clients to maximize the value of their properties. Smart Property also offers a range of housing options, including student accommodation and apartments.Location
Smart Property is located in Sheffield, England. The area is home to a range of businesses, including restaurants, cafes, and shops. Clients can expect to experience the vibrant culture of Sheffield when they visit Smart Property. The company is located close to public transportation options, including the Sheffield train station, which is 0.5 miles away, and the Sheffield Interchange bus station, which is 0.3 miles away.Benefits
Smart Property is dedicated to providing its clients with exceptional customer service. The company combines technology with personal service to deliver a seamless experience to clients. Smart Property also offers a range of services that enable clients to maximize the value of their properties.Good to Know
Clients should be aware that Smart Property is committed to complying with all relevant regulations and laws. The company is also committed to providing safe and secure housing options for its clients.Reviews
Smart Property has received positive reviews from its clients. Clients have praised the company for its exceptional customer service, innovative solutions, and commitment to delivering value.Amenities
-
24-hour security
-
on-site maintenance
-
online payment system
-
pet-friendly
-
lease renewal option
-
furnished units
-
parking
-
storage
-
fitness center
-
clubhouse
-
business center
-
green space
-
bbq area
-
bike storage
FAQ
What types of properties do you manage?
We manage a variety of properties including residential, commercial, and industrial. We also manage properties of different sizes and locations, from single-family homes to large apartment complexes and office buildings.How do you handle maintenance requests and repairs?
We have a dedicated maintenance team that handles all maintenance requests and repairs. Tenants can submit their requests through our online portal, and we respond promptly to address any issues. We also conduct regular inspections to identify any maintenance needs before they become bigger problems.What is your fee structure for property management services?
Our fee structure varies depending on the type and size of the property, as well as the services that the owner requires. We offer competitive rates and a transparent fee structure, and we always work with the owner to ensure that they are getting the best value for their money.How do you screen and select tenants?
We have a rigorous tenant screening process that includes a credit check, background check, employment verification, and rental history verification. We also conduct in-person interviews with potential tenants to ensure that they meet our standards. Our goal is to find responsible and reliable tenants who will pay rent on time and take care of the property.What is your process for handling late rent payments or evictions?
We have a strict rent collection policy and follow-up procedure for any late payments. If a tenant fails to pay rent, we will issue a notice and work with them to resolve the issue. If necessary, we will take legal action to evict a tenant who repeatedly fails to pay rent or violates the terms of their lease. Our priority is to protect the interests of the property owner while also adhering to all applicable laws and regulations.Reviews
-
Lydia
These letting agents are incompetent and show no care or compassion towards their tenants. From the day I moved in the red flags began, my mattress was soiled all over, I was promised a new one which never materialised during my tenancy. My walls were messy and completely covered in marks and blu tac, my drawers were dirty with crisp crumbs in. It was obvious that no one had checked the room before I moved in. Furthermore there were three bikes in the hallway blocking half the corridor (serious fire safety issue), there was no handle on the oven (serious health and safety issue) and it was not replaced for about a month. The oven itself was absolutely filthy and had clearly never been cleaned. To add to that, the tv remote was broken and didn’t work. In addition, they took four days to take action in response to mice sightings in the property. No one from the agency even visited to check or seal the holes in the flat where the mice were evidently coming from. The staff show favouritism towards certain tenants with messages about people visiting the property only sent to them. Overall, I would not recommend at all.
28-02-2023
-
Annie Broadbent
Agent going through my belongings, all members of staff manipulative & gaslight to try and bait you into owing money & getting rid of your deposit. Never provided with fire safety information until 2 months before tenancy finished! I had to cut down my alarm as it went off during the night & the number provided as directed by the company was dead. They have absolutely no compassion, barge in unannounced & enjoy bickering with tenants who are trying to enjoy their uni experience & gain independence. This company is absolutely shameful & the only thing I feel for these disgusting individuals is pity.
29-10-2022
-
Rajan Virdee
Couldn't recommend Smart Property enough. They managed one of my HMOs for 5 years and made the entire 'landlord' experience hands-free and stress-free, even when I was living on the other side of the world. I had record-low voids, consistent rents and very low repair / wear-and-tear rates. Andy and his team were always friendly, professional and quick to act on any issues that arose.
29-05-2022
-
Jack Smith
Great at first and couldn't do more for you, but once we reached Christmas and the prospect of us leaving and a new Tennant's coming in started they were hard to reach and many of the problems we experienced (such as the wifi going off right when all of us had deadlines) they expected us to fix. They also made a mistake in our contract, or so they claim, and tried to presude us to leave a week early, they did offer us a return of that weeks rent but many of us had made arrangements which needed that week. And lastly they have no support after 6pm or the weekend God forbid something were to happen to us or the property during these hours as they would have no idea that it had happened until the next morning or in the case of weekend the following Monday morning. Their service at first was very good but as I stated earlier that soon changes when they learn that they will not continue to receive your money .
29-05-2021
-
Rebecca Davies
Absolutely horrendous company! My sister rents a student apartment in Sheffield and has had problem after problem. One of these being that the fridge was broke for a period of time and they didn’t class this as an emergency to come out and fix it which meant that they had no working fridge to put their food in. It took multiple times for us to call for them to come out. Horrendous customer service, couldn’t care less about their tenants. I wouldn’t recommend to anyone!
29-05-2021
-
Hannah
A really great letting agency, never had a problem with their service. Easy and straight forward to communicate with, friendly and accommodating staff. Very homely house and always felt respected as the tenant living there. A special shout to Rob who managed our property, he was always helpful and professional. Any maintenance issues during my tenancy were always promptly and appropriately dealt with. I would recommend this letting agency.
29-05-2021
-
Lucía Alonso
Outstanding service! Rob in particular is incredibly accommodating and available to sort out any problems you may have, even if you need to contact him during the weekend. Unlike other agencies, they are not after your money. I had to vacate the property due to personal reasons and they were very understanding and even released my deposit back one month before they were supposed to. Would definitely recommend, top-notch letting agency.
29-05-2021
-
Jessica Robinson
29-05-2021
-
will russ
Very poor service. Hidden charges and as tenants we deserve better
29-05-2020
-
Poly Hat
Terrible. They charge extra money for no reason and show no respect for their tenants
29-05-2020