smart of Guildford
Smart of Guildford is a leading Smart Car dealership located in Guildford, England. They offer a wide range of cars, boats, and motorcycles to suit every need and budget. With a commitment to providing exceptional customer service, Smart of Guildford is the go-to destination for anyone looking to purchase a new or used vehicle. Their knowledgeable and friendly staff are always on hand to answer any questions and help customers find the perfect vehicle to meet their needs. Whether you're in the market for a sleek and stylish Smart Car or a reliable motorcycle, Smart of Guildford has you covered.
Introduction to smart of Guildford
smart of Guildford is a car dealership located in the Slyfield Industrial Estate in Guildford, England. The company specializes in selling Smart cars, which are known for their compact size, fuel efficiency, and environmentally friendly features. Smart of Guildford is unique in its focus on a specific type of vehicle and its commitment to providing excellent customer service.Services & products
The primary service offered by smart of Guildford is the sale of Smart cars. They have a wide selection of new and used models available for purchase, as well as financing options for customers who need them. Additionally, they offer maintenance and repair services for Smart cars to keep them running smoothly.Location
Smart of Guildford is located in the Slyfield Industrial Estate, a business park on the outskirts of Guildford. The area is primarily home to warehouses and industrial businesses, but there are also some retail stores and restaurants nearby. The closest public transportation options are the London Road railway station (2.4 miles away), the Guildford bus station (2.7 miles away), and the Guildford railway station (3.1 miles away).Benefits
Customers should choose smart of Guildford because of their expertise in Smart cars and their commitment to providing excellent customer service. The sales team is knowledgeable about the vehicles and can help customers find the perfect car for their needs. Additionally, the maintenance and repair services offered by the company ensure that customers can keep their cars in top condition for years to come.Good to know
Customers should be aware that smart of Guildford only sells and services Smart cars. If they are looking for a different type of vehicle, they will need to go to a different dealership.Reviews
Customer reviews of smart of Guildford are overwhelmingly positive. Customers praise the sales team for their helpfulness and knowledge, and the maintenance and repair services for their quality and affordability. Overall, customers are very satisfied with their experiences at the dealership.Amenities
-
free test drive -
on-site mechanic
-
delivery service
-
loaner vehicle
-
parts department
-
online inventory
-
extended warranty
-
trade-in program
-
financing options
FAQ
What models of Smart Cars do you have available for purchase or lease?
We have a range of Smart Cars available for purchase or lease, including the Smart Fortwo and the Smart Forfour. Each model comes in various trims and colors to suit your preferences.Do you offer financing options for purchasing a Smart Car?
Yes, we offer financing options for purchasing a Smart Car. Our finance team can help you find a payment plan that fits your budget and lifestyle.What is the warranty on a Smart Car and what does it cover?
Smart Cars come with a 2-year unlimited mileage warranty. This covers any defects in materials or workmanship that occur during normal use of the vehicle. Additionally, the car's bodywork is covered by a 12-year anti-perforation warranty.Do you offer maintenance and repair services for Smart Cars?
Yes, we offer maintenance and repair services for Smart Cars. Our technicians are trained to work specifically on Smart Cars and can provide a range of services, from routine maintenance to major repairs.Can you provide information on the safety ratings and features of the Smart Car models you offer?
Yes, Smart Cars are known for their safety features. All of our models come with standard safety features, such as multiple airbags, ABS brakes, electronic stability control, and traction control. Additionally, some models offer additional features such as lane departure warning and forward collision warning. Each model has been tested and awarded high safety ratings by independent safety organizations.Reviews
-
Piotr Mc
28-02-2023
-
Trystan Evans
Amazing service by the team here! A really helpful bunch of people, plus they were willing to answer all of my questions in a digestible fashion!
29-09-2022
-
SierraPapa
My new car was supplied with the wrong registration number. When I spotted the mistake they did send out someone to fix it, after I chased them and explained i could not use the car! The new rear plate fell off after a few weeks so I called them twice but they didn't call back (he's busy at the moment - you get that a lot from them!) I ended up going to a local service centre and they ordered and fitted the new plate the same day, which I paid for. At the first service I went to MB Brooklands and they were OK. At the 2nd service I forgot and when Sandown called me I stupidly booked with them. The service process was not slick but that happens a lot with main dealers in my experience. When I got the car home I checked the paperwork (I have a service plan so nothing to pay) There was one sheet of paper saying it had had another A service when it should have had a B service. MB Brooklands gave me a full set of service paperwork the year before but Sandown just gave me a single page. I called Sandown and eventually someone called me back and I was assured the correct service had in fact been carried out and they would send the correct paperwork immediately - they never did send anything so I am left wondering if they did the cheaper service! This company are attentive right up until you take your car away after which they could not care less! The 3 year PCP ends soon and I will be taking it to Brooklands for its final service. I will probably roll over to a new Smart EQ but will get one from a dealer in the North who offer much better deals. No way I will do business with Sandown again!
29-05-2021
-
Dan W
I spent 15 minutes in a live chat regarding a car. I asked two straight forward questions regarding it and was promised somebody would ring me back shortly. Nobody, rang me back and then two days later, I looked on line to see the car has now been sold. Poor customer service and lack of courtesy.
29-05-2019
-
Geoffrey Fisher
29-05-2019
-
daniel dany
Costumer service can be more friendly
29-05-2019
-
Ashley Fairhead
29-05-2018
-
J C
Absolutely shocking customer service. It appears they don't want to sell cars. I made an enquiry on a vehicle they had in stock, no one got back to me,. After chasing them for a couple of days they informed me that my enquiry would be passed over to the Basingstoke branch. That would mean that the car at Guildford would need to be moved over to Basingstoke for me to view it. The Basingstoke branch have been equally unhelpful, as they don't want to deal with me as the car isn't located at their site. If this is how they treat a potential customer that wants to spend money purchasing a car, I can't imagine how they would treat a customer with an issue after purchasing.....
29-05-2018
-
Liz Stead
Excellent service for Smart cars at reasonable prices. Full explanation given. Fantastic find!
29-05-2018
