Smart Gift Solutions
Smart Gift Solutions is a company based in Tunbridge Wells, England. They specialize in manufacturing and fabrication of souvenirs, gift baskets, and wedding souvenirs. They also operate shops and shopping centers that offer a wide range of gift items. Smart Gift Solutions is committed to providing high-quality products and excellent customer service to their clients.
Introduction to Smart Gift Solutions
Smart Gift Solutions is a UK-based company that specializes in creating unique and personalized gifts for all occasions. The company was founded with the aim of providing customers with a hassle-free gift-giving experience and has been in operation for over 10 years. What makes Smart Gift Solutions stand out is their commitment to quality and customer satisfaction. They take pride in sourcing the best materials and ensuring that every product is made to perfection.Services & products
Smart Gift Solutions offers a wide range of products and services including gift baskets, personalized gifts, wedding souvenirs, and corporate gifts. Customers can choose from a variety of pre-made gift baskets or create their own customized basket. The company also provides personalized gifts such as engraved wine glasses, photo frames, and keychains. For those looking for wedding souvenirs, Smart Gift Solutions has a range of options to choose from including personalized coasters and chocolates. Businesses can also benefit from the company's corporate gift services which include branded merchandise and gift baskets.Location
Smart Gift Solutions is located in the Colebrook Industrial Estate in Tunbridge Wells, England. The area is known for its manufacturing and fabrication businesses, making it an ideal location for the company's souvenir manufacturing operations. Additionally, the area has a variety of shops and shopping centers, providing customers with ample options for shopping and dining. For those using public transportation, the closest options are the Tunbridge Wells train station (1.5 miles), the High Brooms train station (1.7 miles), and the Tunbridge Wells bus station (2 miles).Benefits
Customers should choose Smart Gift Solutions because of their commitment to quality, attention to detail, and excellent customer service. The company's personalized approach to gift-giving ensures that every customer receives a unique and thoughtful gift that is tailored to their needs. Additionally, Smart Gift Solutions offers competitive pricing, making them an affordable option for those looking for high-quality gifts.Good to know
Customers should be aware that Smart Gift Solutions primarily operates online, and while they do have a physical location, it is not a storefront. Additionally, the company has a strict policy on returns and exchanges, so customers should make sure to read the terms and conditions before making a purchase.Reviews
Customers rave about Smart Gift Solutions' exceptional customer service, high-quality products, and fast shipping. Many customers have mentioned that the company's personalized approach to gift-giving has made their shopping experience stress-free and enjoyable. Overall, Smart Gift Solutions has received positive reviews and is highly recommended by its customers.FAQ
What types of gift baskets do you offer?
We offer a wide variety of gift baskets for different occasions such as birthdays, holidays, baby showers, graduations, and more. Our gift baskets include items such as chocolates, gourmet snacks, fruits, and wine.Can you customize souvenirs to match our wedding theme?
Yes, we can customize souvenirs to match your wedding theme. We offer a range of options for customization such as adding your names, wedding date, and special messages.What is the minimum quantity for orders?
The minimum quantity for orders varies depending on the type of gift basket or souvenir you are ordering. Please contact us for more information on specific minimum order quantities.Do you offer shipping or delivery options?
Yes, we offer both shipping and delivery options for our gift baskets and souvenirs. Our shipping options vary depending on your location and the size of your order. We also offer local delivery options for customers in our area. Please contact us for more information on shipping and delivery options.Are there any discounts or promotions currently available for your gift baskets?
We periodically offer discounts and promotions on our gift baskets. Please check our website or contact us for more information on current promotions or discounts.Reviews
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Sarah
18-04-2023
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Janette Trick
Scam email requesting payment for gift we were not expecting. The email stated that Smart Gift Solutions was sending us a parcel but could not be delivered due to insufficient postage having been paid. We checked the Track and Trace numbers provided independently through Royal Mails own website DO NOT ENTER YOUR DETAILS VIA THE EMAIL LINK I note in the reviews that we are not the only people receive such an email. We have tried to contact this company but they cannot be reached by telephone. Since writing this review we received a pleasant email from this company BUT it was then very quickly followed by:- “We sent you a kind email explaining this is a scam. Someone has used OUR name because it is generic - leading you to believe you have a gift on the way. We are a victim of fraud and Royal Mail will not do anything about it. You seem to have received some satisfaction damaging our reputation further by leaving a 1-star google review. Unbelievably said that you suffer from such utter ignorance and misunderstanding. Are YOU the perpertrator since you have the word 'trick' in your email address - you are pathetic! You are the scammer perhaps?” For this company’s information our surname is TRICK. And then at 18:53 that same evening we received “Generic clickbait! Go hound someone else - you fraudster! You should be reported!”
18-04-2023
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Mark Webber
Awsome pillow, gift printed with everything correct. Looks fantastic and delivered fast.
18-12-2022
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Tasneem Pardawala
18-12-2022
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Laura Fuller
AVOID, they cannot deliver when they say they're going to and will charge extra for Saturday delivery but not pay the extra to parcel force so it doesn't arrive on time. Nightmare to get hold of, only premium rate phone number and very slow to respond to emails Not worth the money or your time chasing problems. Awful. Was meant as a wedding gift but couple no longer at address now so it's become an absolutely nightmare. I checked in advance that they could deliver on a specific date for this reason and they said they could, but they then charged me extra for Saturday delivery but didn't pay the parcel force Saturday delivery fee so absolutely useless and incredibly upsetting as our friends will not realise we tried to send them anything or be in touch in any way on their wedding day. AVOID.
18-12-2022
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Joanna Hertzberg
Excellent customer service (when I needed it), the gift itself (wine and cheese basket) was charming and appreciated by my dear friend. Will definitely use again- plus sent from NYC a to UK.
18-12-2022
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David
Fast dispatch, item as described - perfect! Thank you A+++++++++++
18-12-2022
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Joanna Weir
Great idea, fabulous gift solution for a colleague that had been in hospital. When you're not sure of the right thing to get for someone then turn to gift solutions - fantastic choice for any occasion. I will definitely use them again.
18-11-2022
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Wendy Rogers
First time using smart gifts and won't be the last. Purchased two gift hampers for presents. Delivered direct to recipient so not seen the product but had lovely feed back. Reasonably priced. Customer services brilliant as I made a mistake which was not only rectified but identified by smart gifts when I placed order. Communication excellent. Thank you for a pleasant transaction and lovely gift that was sent with care.
18-11-2022
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Paul Wright
Very easy to use website. Buying from Australia shipping to my sister in the UK. With full tracking. I recommend this site to all.
18-11-2022
