Smart Gas Ltd

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Reviews

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  Sandy GW

  Update: I have since had additional work done, with multiple issues (I suspect some of the work wasn't done) I was promised visits to assess the initial issue, but these never materialised. I was told it was a minor thing and nothing to worry about, and it turned out it really wasn't and could have resulted in carbon monoxide in my home. The answer to this was "what do you want me to do about it". Exceptional customer service from start to finish. The plumber arrived on time, was very smartly presented, and was attentive throughout. His knowledge was apparent, and although he didn't rush the work, he got the job done quickly and without fuss. It was expected that there would be a little mess, but this was kept to a minimum, and was cleaned up very quickly. The area appeared cleaner after the visit than it was before 😊 During the three years we have been extending and renovating our home, we have encountered a lot of tradesmen, and although we have worked with many highly skilled/experienced workers, we have struggled to find reliable people who are easily contactable and more importantly turn up when they say they will. It looks like we've finally found a plumber who ticks all of the boxes, and I'm hoping they will now be our plumbers for life.

  29-04-2023
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  Geah Geah

  Amazing service! Came the same afternoon I called for help, fixed the problem and made it look easy, was really helpful, kind and professional, i now know where to go for this type of service! Really really reasonable pricing, Thank you again so much for all you’re help.

  29-12-2022
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  Charlotte Key

  Found this company online, I was trying to find a company in the area of the city that I live in that was top-rated and went off the positive Google reviews to make my choice. This company seem to value their client base and both David & Jacob were very professional. David dealt with my query and was pleasant throughout, gave me a rough quote; he even tried to fit me in a few days earlier than I had anticipated. Jacob fitted a pan connector for us, he was friendly, tidy, informative and wore a mask and overshoes whilst in my home which I appreciated, you also get a message to advise they are so many minutes away and this was adhered to, he was very punctual. I will definitely use Smart Gas again for any gas and plumbing needs.

  29-05-2022
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  Lisa Y

  Following on from my original review below, a year ago! I just wanted to thank Smart Gas Ltd once again for delivering an excellent service. Thank you for servicing our boilier and fixing the faults quickly and with no hassle. Arrived at the agreed time, sending a courtesy text shortly. Wouldn't use any other company and highly recommend to others. Thank you once again Smart Gas Ltd! We contacted Smart Gas Ltd after they were highly recommended to us. I am so glad we did. After months of an issue with our boiler and several different plumbers having looked at it, the issue has finally been resolved by Smart Gas Ltd and we have had a big weight lifted off our shoulders. Both Dave and Jacob were very professional at all times, respected that we were in a pandemic at all times and got the job done in one day. Jacob made sure that we were fully aware of what work he had carried out and gave us a thorough explanation. Jacob made sure that he had tidied all areas were he had been working. Fantastic job guys, thank you. Highly recommended.

  29-05-2022
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  Sakura P

  Found myself a house with no heating working. Called 6/7 companies but no one was available in a Saturday night. Luckily smart gas managed to find time and sort the boiler! Thank you so much for saving the day! Would recommend for sure!

  29-05-2022
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  Dave Kew

  After my old boiler finally gave up on us, I called Dave at Smart Gas who came around right away and gave us a really good quote for a new Ideal Vogue Max 40Kw Combi boiler installed with a Smart Thermostat and flush of the system. Jake commenced the Job a couple of days later, was knowledgeable, professional and carried out the replacement in a timely manner, tidying up all the mess afterwards and going above and beyond during the installation. I Would highly recommend Smart Gas, and will be using them in the future.

  29-05-2022
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  derek mcdermott

  Excellent service clean tidy prompt .Fantastic team been with smart gas for 3 years never let down . Just had yearly service and introduced to cover plan . Brilliant cover for 18 pounds a month . High recommended

  29-05-2022
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  JAIME Prosser

  Would highly recommend, tidy and efficient, but most importantly always outstanding work ⭐⭐⭐⭐⭐

  29-05-2022
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  Katie M

  Really great service provided and beautiful bathroom installed. David and Jake were fantastic from start to finish. Very professional and they provided a high quality bathroom installation. Would recommend!

  29-05-2022
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  Gordon Cook

  Smart Gas recently replaced our very old boiler with a condensing boiler fitted on an outside wall. They also fitted a wireless room thermostat and new shower. and replaced one old radiator. The work was done by Jacob over 3 days. He worked very hard and skilfully,, laid down clean sheeting over carpets etc., and thoroughly cleaned/vacuumed up after him each day... All the old equipment, e.g. boiler, flu etc., were removed by them. Totally satisfied with them and their work and the whole system is operating very well..

  29-05-2022