Small Heath Post Office
Small Heath Post Office is a company located in Birmingham, England. They offer a variety of services including passport agents, packing services, money transfer services, and train ticket counters. Additionally, they cater to various industries such as food manufacturers, fishing stores, and agricultural machinery manufacturers. Small Heath Post Office is committed to providing quality services to their customers and supporting the local community.
Introduction to Small Heath Post Office
Small Heath Post Office is a historical company with a purpose of providing essential services to the community. The company has been serving the community for several years and has become an integral part of the community. Small Heath Post Office is unique because it offers a range of services that cater to the diverse needs of the community.Services & products
Small Heath Post Office offers a wide range of services and products. Customers can buy stamps, post letters and parcels, and use the postal services for both national and international deliveries. The company also offers money transfer services, passport applications, and photo services. In addition, customers can purchase stationary and office supplies, as well as gift cards and wrapping paper.Location
Small Heath Post Office is located in Birmingham, England at 361 Coventry Rd, B10 0SH. The area is vibrant and diverse, with a mix of businesses such as feed manufacturers, fishing stores, food manufacturers, health food shops, and more. Customers can expect a bustling atmosphere and a range of shopping options. The nearest public transportation options include the Small Heath train station, which is 0.3 miles away, the Coventry Road bus stop, which is 0.1 miles away, and the Golden Hillock Road bus stop, which is 0.2 miles away.Benefits
Customers should choose Small Heath Post Office because of its commitment to providing excellent services and products. The company is reliable and efficient, and its staff is knowledgeable and friendly. Customers can expect to receive personalized service and attention to detail. Small Heath Post Office also offers competitive prices and convenient hours of operation, making it a top choice for postal and office needs.Good to know
Customers should be aware that Small Heath Post Office is closed on Sundays. However, the company offers extended hours on weekdays, making it easier for customers to access its services. Additionally, parking can be limited in the area, so customers may need to use public transportation or plan accordingly.Reviews
Customers have praised Small Heath Post Office for its friendly and efficient service. They appreciate the range of services and products offered by the company and its competitive prices. Customers also note that the company is conveniently located and has convenient hours of operation. Overall, Small Heath Post Office has received positive reviews for its commitment to serving the community.Amenities
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appointment system
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online services
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security
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notary service
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copy machine
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fax machine
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wi-fi
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public restrooms
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parking
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wheelchair access
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atm
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customer service desk
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information desk
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document shredder
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office supplies
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refreshments
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phone line
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postal boxes
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stamps
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packaging
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delivery services
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printing services
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online banking
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mobile banking
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credit card
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debit card
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loan
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investment
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insurance
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foreign exchange
FAQ
What types of licenses and permits does your bureau handle?
We handle a variety of licenses and permits, including passport applications, mailing services, and fishing licenses. We also offer services related to agricultural machinery and train tickets.How experienced are your consultants in this industry?
Our consultants have extensive experience in the industries we serve, including food manufacturing, healthcare, and machinery. We are committed to providing expert guidance and support to our clients.What payment methods do you accept?
We accept a range of payment methods, including credit cards, debit cards, and cash. We strive to make the payment process as convenient as possible for our customers.Is there a minimum purchase amount required for credit card transactions?
No, we do not require a minimum purchase amount for credit card transactions. We understand that customers may have varying needs and preferences, and we aim to accommodate those needs as best we can.Can you provide references or testimonials from previous customers who have used your export services?
Yes, we would be happy to provide references or testimonials from previous customers who have used our export services. Our team is dedicated to delivering high-quality services and building strong relationships with our clients.Reviews
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LiamD24
Terrible post office who doesn't follow protocol Don't trust them with your money or packages
23-05-2023 -
Manzar Saleem
Terrible experience in this branch, no respect for the costumer, no business manners nor humanitarian dealing ! The Asian lady is rude , arrogant and disrespectful, she doesn’t look ate the costumer she talk to or trying to solve any issue , just an low treatment in every aspects. I can’t believe such a Workrer are part of Royal Mai! Really I am disappointed ☹️
13-05-2023 -
Mya Hastings
Bad customer service
06-05-2023 -
Layla
I am satisfied the service and hardworking staff. Thank you
27-04-2023 -
Millie F
This post office does not deserve a single star! I visited this post office 2 months ago and was verbally abused and insulted by the Asian woman who works behind the counter. I had waited in the queue for my turn to be served. A couple who were before me in the queue went to the male cashier and I unfortunately went to the Asian lady whose kiosk was free. Upon seeing me, she got up and walked away. I waited until she came back. She refused to serve me stating very rudely that she had not called me and that she was going to serve the couple who had gone to the male cashier! I asked her what her problem was and she continued to ignore me and beckon the couple to her kiosk. I asked for the manager and she smirked and said 'I am the manager'. I was absolutely flabbergasted at this woman's behaviour. The couple were saying to her that I was before them and she should serve me, but she refused point blank. I threatened to report her to the Head Post office at which she jeered and mocked me saying ' Go on then go on then, I don't care, do what you want' She refused to give me her name and so did her other work colleagues. I left the post office extremely upset. But what was most shocking was when I read their reviews on Google and was amazed that so many customers has been mistreated by this same Asian woman. Some of the reviews stretched back over a number of years! Absolutely unacceptable 😤 I complained about this woman to the Head post office who upheld my complaint and have assured me they will take appropriate action. My advice to anyone who has been mistreated by this woman is to not let it go and report it to head office.
27-03-2023 -
Monica Raric
Terrible service rude staff
27-03-2023 -
Rizwan Ali
Good postoffice, counter staff are speedy and great service. Thanks
27-02-2023 -
James Stevens
Very uneducated rude guy at counter today
27-02-2023 -
Majo360
Worst Post Office EVER!!!! I, like the other reviewers have had the misfortune of meeting the Asian lady who dyes her hair blonde(ish). She has the customer service skills of a cat being burnt alive. One word answers to questions which need actual sentences to answer. Hasn't got a clue about anything with regards to her job. I mean based on the previous comments, she has been working here for years surley some rudimentary understanding of her job must have sunk in by now, no? I may need to go one more time but if I am served by her let's just say she will be put in her place.
27-12-2022 -
ameen alshujaa
Terrible experience in this branch, no respect for the costumer, no business manners nor humanitarian dealing ! The Asian lady is rude , arrogant and disrespectful, she doesn’t look ate the costumer she talk to or trying to solve any issue , just an low treatment in every aspects. I can’t believe such a Workrer are part of Royal Mai! Really I am disappointed ☹️
27-12-2022