Small Heath Medical Practice
Small Heath Medical Practice is a healthcare company located in Birmingham, England. They offer a range of services including child health care centres, diagnostic centers, emergency care physicians, family practice physicians, free clinics, medical billing services, oral & maxillofacial surgeons, oral surgeons, pain control clinics, physician assistants, surgeons, and urgent care centers. Small Heath Medical Practice is dedicated to providing quality healthcare services to their patients.
Introduction to Small Heath Medical Practice
Small Heath Medical Practice is a healthcare practice in Birmingham, England that has been serving the community for many years. The practice aims to provide high-quality medical care to patients of all ages and backgrounds. What sets Small Heath Medical Practice apart from other healthcare providers is its team of experienced doctors and healthcare professionals who are dedicated to providing personalized and compassionate care to their patients.Services & Products
Small Heath Medical Practice offers a wide range of medical services including child health care, diagnostic services, emergency care, family practice, pain control clinics, physician assistants, surgeons, and urgent care services. They also provide medical billing services to ensure that their patients receive prompt and accurate billing for their medical care. Additionally, they have oral and maxillofacial surgeons and oral surgeons on staff to provide specialized care.Location
Small Heath Medical Practice is located in the Small Heath area of Birmingham. This area is known for its diverse community and is home to many local businesses and shops. Public transportation is easily accessible with the Small Heath train station just a short walk away. The three closest public transportation options include the Small Heath train station (0.3 miles), the Adderley Park train station (0.7 miles), and the Duddeston train station (1 mile).Benefits
Customers should choose Small Heath Medical Practice because of their commitment to providing high-quality, personalized care to their patients. Their team of experienced doctors and healthcare professionals work together to ensure that each patient receives the care they need and deserve. Additionally, their medical billing services ensure that patients receive prompt and accurate billing for their medical care.Good to Know
Customers should be aware that Small Heath Medical Practice is a busy medical practice and appointments may need to be booked in advance. They also offer free clinics for those who are unable to afford medical care.Reviews
Customers have praised Small Heath Medical Practice for their friendly and compassionate staff, as well as their commitment to providing high-quality medical care. Patients have reported feeling at ease during their appointments and have appreciated the personalized care they have received.FAQ
How are parents kept informed about their child's health status and progress while at the center?
We understand the importance of keeping parents informed about their child's health status and progress. We provide regular updates to parents either through phone calls or in-person consultations with our doctors. Additionally, we have an online portal where parents can access their child's medical records and communicate with our staff.Can you provide references or patient testimonials regarding the quality of care provided by your Physician Assistants?
We are happy to provide references and patient testimonials upon request. Our Physician Assistants are highly qualified and experienced professionals who are dedicated to providing the highest quality of care to our patients.What is the turnaround time for test results?
The turnaround time for test results varies depending on the type of test and the laboratory used. However, we strive to provide our patients with timely and accurate test results as soon as they become available.What qualifications and experience do your doctors and staff have in pain management?
Our doctors and staff have extensive qualifications and experience in pain management. They are highly trained and skilled in a variety of pain management techniques and treatments, and are dedicated to helping our patients manage their pain effectively.What types of anesthesia do you offer and how do you determine which one is best for each patient?
We offer a variety of anesthesia options to our patients, including local anesthesia, regional anesthesia, and general anesthesia. Our doctors and staff will work with each patient to determine the best type of anesthesia based on their individual needs and medical history. We take into account factors such as the type of procedure being performed, the patient's age and health status, and the patient's personal preferences and concerns.Reviews
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Alex
Impossible to get appointments, even for something time sensitive or an emergency. Receptionists are incredibly rude and unhelpful. The training GPs are great when you can get one, other than that all the good ones leave pretty fast.
27-04-2023
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borif ber
New patient to this surfer and the doctors have been amazing. Along all the right questions and giving all the right information. Thankyou for your services
27-04-2023
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Ahmedshaah123 Mahmod
27-04-2023
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Mohammad Saif
Worst receptionist
27-04-2023
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Maya Sumayyah
Ruksana the receptionist is very heartless and rude. She speaks down to you like you are nothing. I called as I had a chest infection, might have covid and wanted to request antibiotics from a GP, I was struggling to speak but she did not let me leave a message for the GP. She said we can't leave messages, it's changed I asked when she first she said I don't need to know then she said 3 years ago and I know that is a lie as I have always left messages in the last 3 years and even did this a few months ago. Her solution was call 111 or 999 or go to A&E or call tomorrow when I could have easily left a message for a GP to request antibiotics considering how unwell I am. The recpetionists need to be taught compassion and people skills, it's unacceptable to speak to anyone like that let alone sick people. I am also going to make a HUGE complaint to the Parlimentary and Health Service Ombudsman about Dr Dutton who I visited and cried to because of health issues which have esculated now because of her negligance. She spoke to me very rudely and said every issue I had was because of my weight and said "It's simple Sumayyah, just lose weight" which hospital specialists habe confirmed is not the case. The tone she spoke to me in was so disgusting, never ever experienced a GP speak like that. Hats off to GP's like Dr Caruana, Dr Shah, Dr Sweeney, Dr Biswas, Dr Abid and there was another Dr who's name I can't remember, I think she was Chinese, she was lovely, who actually care and speak to the patients with respect and don't behave like Dr Dutton
27-03-2023
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Armaan Hussain
I rang reception was on hold for over 30 minutes but was cut suddenly wasting my time and making me join another queue where I was told what I asked was not available as the main receptionist was not there.
27-03-2023
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Ricky Rudd
Doctors are amazing receptionist can be short and rude tho
27-02-2023
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Assessor 1
Receptionist are terrible and condescending to patients with no or little English. As a multi lingual speaker I’ve been able to speak on behalf of complete strangers. Will hang up on the phone on you mid sentence and have no patience to listen. Instead will be abrupt in interruptions and foul in mood. Honestly it’s disgraceful that people who are already sick have to deal with such staff. My observation of staff are that they don’t have any people skills and no sense of simple human compassion. I have seen and witnessed the phone ignored. I have seen the head of the phone placed on the table to avoid calls. I have seen grown elderly men and women sit for hours in the reception with the understanding they will be soon. When I query I find they’ve been told to sit because the receptionist just wants them to sit away until GP closes. Until I intervened they received no care, attention or urgency to be seen. It is incredible how their behaviour is allowed to continue. Their needs to be a way patients can complain. Sincerely miss the old doctors the likes of Dr Roper who would look after his patients and under his watch behaviour like the ones I mentioned would not go unchecked. One more thing! I use to work for 111 and let me tell you the receptionist are incompetent in understanding serious medical conditions nor don’t have an ounce of professionalism when communicating with patients. This GP many years ago was great but now it’s awful. Finally, for new comers I don’t recommend this GP if you have better options.
27-12-2022
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Yasmin Noor
Please do not trust receptionist workers because I know they only give appointment to people they know I am trying to call them every morning for 2 months they always say sorry call tomorrow. This morning I went to them I'm told the receptionist I am in very pain I can't take it anymore can you please give me appointment she says OK doctor will call you today I told her what time she told me not sure just keep your phone with you.. So, I kept my phone all the time with me, I received call from receptionist she told me the GP trying to call you but your phone is not working I told her how come you calling me now my phone is working she told me also sorry your appointment was 11.30 now too late I gave appointment to someone else so call 111🙄🙄😏
27-12-2022
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Sowda Abdullahi
The receptionist is very rude this is not how you talk to patients
27-12-2022
