SKODA West London
SKODA West London is a reputable dealership that specializes in Skoda vehicles. Located in Brentford, England, they offer a wide range of cars, boats, and motorcycles to meet the needs of their customers. As one of the leading Skoda dealers in the area, they are committed to providing exceptional customer service and quality products. Whether you are in the market for a new or used vehicle, SKODA West London has the expertise and inventory to help you find the perfect fit.
Introduction to SKODA West London
SKODA West London is a Skoda dealership located in Brentford, England. The company has been in operation for several years and has built a reputation for providing high-quality products and services to its customers. What makes SKODA West London unique is its commitment to offering excellent customer service and a wide range of Skoda cars to choose from.Services & products
SKODA West London offers a variety of services to its customers, including sales of new and used Skoda cars and financing options. They also provide maintenance and repair services for Skoda cars, including oil changes and tire rotations. Customers can also purchase Skoda parts and accessories for their vehicles.Location
SKODA West London is located in Brentford, a bustling area known for its industrial history and proximity to the River Thames. The area is home to many businesses, including a variety of car dealerships, restaurants, and shops. Customers can expect to find a busy and vibrant atmosphere in Brentford. The closest public transportation options are Brentford Rail Station (0.7 miles), South Ealing Tube Station (1.2 miles), and Kew Bridge Rail Station (1.3 miles).Benefits
Customers should choose SKODA West London for their Skoda dealership needs because of their commitment to customer satisfaction and their wide selection of Skoda cars. The company's experienced staff are knowledgeable about Skoda cars and can help customers find the perfect vehicle to fit their needs and budget.Good to know
Customers should be aware that SKODA West London specializes only in Skoda cars and does not offer products or services for boats or motorcycles.Reviews
Customers have praised SKODA West London for their excellent customer service and knowledgeable staff. Many have commented on the wide selection of Skoda cars available and the company's commitment to helping customers find the perfect vehicle. Overall, customers have had positive experiences with SKODA West London and recommend the dealership to others.Amenities
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free test drive
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air conditioning
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on-site cafe
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car wash
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vehicle servicing
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free wi-fi
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car finance
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valet parking
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pick-up & delivery
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showroom
FAQ
What Skoda models do you offer and what are their features?
We offer a variety of Skoda models, including the Fabia, Octavia, Superb, Karoq, Kodiaq, and Scala. Each model comes with unique features such as advanced safety technology, fuel-efficient engines, spacious interiors, and intuitive infotainment systems.Do you offer financing options? If so, what are the terms?
Yes, we offer financing options through our partners. The terms vary based on individual creditworthiness and other factors, but we work to provide our customers with competitive rates and flexible repayment options.What kind of warranties do you offer for your Skoda vehicles?
All of our Skoda vehicles come with a standard 3-year warranty, which covers any manufacturing defects or faults. Additionally, we offer extended warranties and service plans for added peace of mind.Do you provide maintenance and repair services for Skoda cars? If so, what is included in the service?
Yes, we provide maintenance and repair services for Skoda cars at our on-site service center. Our services include routine maintenance such as oil changes and tire rotations, as well as more extensive repairs and part replacements. We use genuine Skoda parts and our technicians are trained to provide expert care for your vehicle.What is your customer satisfaction rating and can you provide references or testimonials from previous customers?
We are proud to have a high customer satisfaction rating among our Skoda customers. We can provide references and testimonials upon request, and we encourage potential customers to read our online reviews to see what others have to say about their experience with us.Reviews
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gowsihan nallathambi
Very good customer service form Issa sumar. He is great in explaining everything that you need know. We done. Keep it up.
15-05-2023 -
Darryl Cairney
Very small amount of new cars on show! 4 to be precise! Disappointed is an understatement. The model I wanted to look at wasn’t on show there were only to of the range models.
08-05-2023 -
Alexandru Magirescu
Not really impressed! Had my car here for the day for a major service and trabsmission/4wd fluids change… the staff at the front desk were very helpful, however, never saw the service advisor… nobody called to update on the vehicle… I had to personally call and chase twice… went to collect, and again no trace of this magical service advisor…
29-03-2023 -
James Adamczuk
Chris and Joe were brilliant throughout the whole sales process and I am delighted with my new Karoq. Trade in and deal / payments all very transparent and I was kept informed throughout the process. Handover was excellent and I would definitely recommend the team at Citygate.
29-03-2023 -
Mike Bramhall
29-03-2023 -
Nikolay Borisov (NeiRo21)
29-03-2023 -
Rich Cooke
By far the worst car dealer I have had to deal with. Don't be fooled by the fancy showroom - if you are looking for a used car you'd be much better off using a backstreet dealer. This dealer is out to deceive you at every opportunity and treat their junior staff appallingly. 1) When I went to view the car it was in an unlit car park and quite dusty - I had assumed that this was a trustworthy dealer and so there would be no hidden issues but when I went to collect the car there were a number of chips in the paintwork which they had not mentioned and it had not been possible to see in the original lighting. They then refused to fix them because I had already paid for the car. 2) They keep the fuel in their cars so low that it is not possible to take them out for a proper test drive - the car said 5 miles and the salesperson said it would be fine and then once we were on the road refused to let me take the car on a main road to test it at speed, 3) They asked me to complete the customer satisfaction survey in front of them and then when I did not give them all 5 stars they sent down the Manager to try and intimidate me to changing my review scores, 4) Since collecting the vehicle it has materialised there are issues with the suspension on the car and they have refused to fix them (despite the car supposedly being under the 'Approved Used Skoda Warrany' scheme).
28-02-2023 -
Christine oundjian
Alex super guy for fixing Google maps on my car. Thanks a million
28-02-2023 -
Alex Newman-Burke
Excellent customer service and extraordinary experience. The best so far, and this was my fourth Skoda from Duncan. Special thanks to Shah too for his care and attention.
29-01-2023 -
Paul Hanna
Collected my new car yesterday and the handover couldn’t have gone any smoother. Excellent service from order to collection. Staff friendly and professional. Would have no difficulty recommending this dealership.
29-01-2023