Sitel UK Headquarters
Sitel UK Headquarters is a leading BPO company located in Coventry, England. They specialize in providing IT and E-commerce solutions to their clients. With their headquarters situated in Earlsdon Park, Sitel UK is committed to delivering exceptional services to their clients.
Introduction to Sitel UK Headquarters
Sitel UK Headquarters is a business process outsourcing (BPO) company that provides customer service and technical support solutions to businesses in the IT and e-commerce industries. Established in 1985, the company has a rich history of delivering exceptional customer experiences to clients from various sectors. What makes Sitel UK Headquarters stand out is its commitment to providing customized solutions that are tailored to meet the unique needs of each client.Services & products
Sitel UK Headquarters offers a wide range of services that include customer service support, technical support, social media management, and back-office support. Customers can also benefit from the company's expertise in e-commerce solutions, such as product catalog management, order processing, and payment processing.Location
Sitel UK Headquarters is located in Coventry, England. The area is known for its thriving business community and is home to several IT and e-commerce companies. Customers visiting the area can expect to experience a vibrant and dynamic atmosphere. The nearest public transportation options are Coventry Station (1.2 miles), Coventry Pool Meadow Bus Station (0.8 miles), and Coventry Canal Basin (0.9 miles).Benefits
Customers can benefit from Sitel UK Headquarters' years of experience in the BPO industry. The company's customized solutions are designed to help businesses achieve their goals while delivering exceptional customer experiences. Sitel UK Headquarters' team of experts is dedicated to providing fast and reliable service that meets the unique needs of each client.Good to know
Customers should be aware that Sitel UK Headquarters is committed to protecting their data and privacy. The company follows strict security protocols to ensure that customer data is kept safe at all times.Reviews
Customers have praised Sitel UK Headquarters for their excellent customer service and technical support. They appreciate the company's fast response times and the expertise of their team. Overall, customers feel that Sitel UK Headquarters is a reliable partner that delivers customized solutions that meet their unique needs.Amenities
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computer -
internet access
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printer
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conference room
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on-site cafeteria
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training room
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reception area
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office supplies
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parking lot
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security system
FAQ
What specific services do you offer as a BPO company?
We offer a range of BPO services including customer service, technical support, sales, back-office support, and data entry.Can you provide examples of previous successful projects you have completed for clients?
Yes, we have completed successful projects for a variety of clients across different industries, including telecommunications, finance, healthcare, and retail. Some of our successful projects include improving customer satisfaction scores, reducing response times, and increasing sales revenue.How do you ensure data security and confidentiality for your clients' sensitive information?
We take data security and confidentiality very seriously and have implemented strict measures to ensure protection. This includes using secure servers, limiting access to sensitive data, and providing regular training to our staff on best practices for data protection.What is your pricing structure for your BPO services?
Our pricing structure varies depending on the specific services required and the volume of work. We offer competitive rates and work with our clients to find a pricing structure that suits their budget and requirements.How do you handle any potential communication barriers with offshore teams or clients?
We have a team of experienced professionals who are trained to handle communication barriers effectively. This includes using clear and concise language, providing translation services if necessary, and utilizing technology such as video conferencing to enhance communication. We also ensure that our offshore teams receive regular training on cultural differences and communication best practices.Reviews
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Peters izuoba
Easy
27-02-2023
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Sardor Kholikov
27-11-2022
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Alex Wright
Albany Theatre, creative kindness banners show all photos.
27-10-2022
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Faizan Butt
If I could give less I would- worst company on the face of the earth - no clear direction I waited for 3 months for their system issues to resolve themselves magically so I could start training. UTTERLY POOR and unacceptable. They won’t contact me and keep me on tickets for HR that haven’t even been responded to in a year. When I get bored I might take them to court find a different place to work.
27-06-2022
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Kyle Jones
Worst place ever in my life, been trying to contact these for a whole month and have had no luck of getting through to anyone, they sent me a wage slip 1 month ago for a payment from 4 months ago when i left the company and not once did this company or anyone from headquarters has contacted me regarding this matter and now they have paid my wages into a bank account i no longer have so means that i have lost the wages i legally worked for
27-05-2022
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Shellie Jeanne
27-05-2022
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Adxm27
Where do I even start? Clear racism, misogyny, favouritism, no adequate training, unprofessional, terrible pay, overworked to name a few You'll get along if you don't say anything and do as you're told, however if you have some dignity and stand up for yourself be prepared to have your life made hell
27-05-2022
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Stuart Hyde
27-05-2022
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vicky oakley
27-05-2022
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Shade
Got the job in July. It's September and still waiting to start. Unreliable and incompetent company. Don't bother waiting on these lot. Seek a stable role elsewhere
27-05-2022
