Sims Tropical Fish
Sims Tropical Fish is a livestock dealer and tropical fish store located in Haywards Heath, England. They specialize in providing high-quality fish and aquatic plants to their customers. In addition to their livestock offerings, Sims Tropical Fish also offers a variety of agriculture-related products for sale. Their shop is a popular destination for those interested in shopping for tropical fish and other aquatic creatures.
Introduction to Sims Tropical Fish
Sims Tropical Fish is a livestock dealer that specializes in tropical fish. The company was established in the United Kingdom and has been in operation for over 20 years. Sims Tropical Fish is known for its high-quality livestock and excellent customer service. What makes this company unique is its passion for tropical fish and commitment to providing the best care for its customers' pets.
Services & Products
Sims Tropical Fish offers a variety of services, including the sale of tropical fish, aquariums, and aquarium supplies. The company also provides expert advice on the care and maintenance of tropical fish. Customers can purchase a range of fish, including angelfish, discus, guppies, and tetras. Sims Tropical Fish also offers a fish delivery service for customers who are unable to visit the shop.
Location
Sims Tropical Fish is located at 1 Beechcroft, Bolnore Rd, Haywards Heath RH16 4FU, England. The area surrounding the shop is primarily residential, with a few local businesses nearby. Customers can expect a quiet and peaceful environment when visiting the shop. The closest public transportation options are the Haywards Heath railway station, the Perrymount Road bus stop, and the South Road bus stop, all of which are within a mile of the shop.
Benefits
Customers should choose Sims Tropical Fish because of its commitment to providing high-quality livestock and excellent customer service. The company's expert knowledge and advice make it the go-to destination for tropical fish enthusiasts. Sims Tropical Fish also offers a delivery service for customers who are unable to visit the shop, making it a convenient option for those with busy schedules.
Good to Know
Customers should be aware that Sims Tropical Fish specializes in tropical fish and does not offer other types of livestock. The company also does not offer online ordering, so customers must visit the shop in person to make a purchase.
Reviews
Customers rave about the quality of the fish and the expert advice provided by the staff at Sims Tropical Fish. Many customers appreciate the personal attention they receive and the willingness of the staff to answer any questions they may have. Overall, customers are extremely satisfied with the service provided by Sims Tropical Fish.
Amenities
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live fish -
corals
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invertebrates
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aquatic plants
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fish food
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aquarium supplies
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water testing
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tank maintenance
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expert advice
FAQ
What types of livestock do you offer and are they raised ethically?
We offer a variety of tropical fish, as well as some aquatic plants. All of our livestock is sourced from ethical and sustainable suppliers. We prioritize the health and well-being of our animals, and we are committed to providing high-quality, ethically-raised livestock.Do you have a return policy for fish or aquarium supplies?
Yes, we do have a return policy for fish and aquarium supplies. If you are not satisfied with your purchase, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue, and we may provide a refund or exchange if necessary.Can you provide assistance with setting up a new aquarium?
Absolutely! We are happy to assist you with setting up a new aquarium. Our staff has extensive knowledge and experience with aquariums, and we can provide guidance on selecting the right equipment, choosing the right fish, and maintaining a healthy environment for your aquatic pets.Are your fish and supplies sourced from sustainable and ethical sources?
Yes, all of our fish and supplies are sourced from sustainable and ethical sources. We work with reputable suppliers who adhere to strict ethical and environmental standards. We believe in responsible stewardship of our natural resources, and we are committed to doing our part to protect the environment and the animals we love.How do you ensure the health and safety of the animals during transport?
We take great care to ensure the health and safety of our animals during transport. We use specialized containers and packaging materials that are designed to keep the animals comfortable and secure during transit. We also work with trusted shipping partners who understand the importance of proper handling and care. In addition, we provide detailed instructions and guidance to our customers on how to acclimate their new pets to their new environment.Reviews
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J Cole
Great team always have had healthly fish. Had a miscommunication in a item they said not to worry will sort it and they did. Will shop again and recommend to people.
27-05-2023
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Tracey Dyer
I wanted to share that Sims Tropical Fish has supplied me with an unparalleled quality of fish. My first purchase was a Betta fish that arrived in perfect condition. His bag of water was wapped in silver foil and newspaper, inside an insulating foam box with heatpads! They also used a courier to deliver him, which, I assume, means he was in the bag for the least amount of time. So, they obviously care about the health of their fish and not just paying customers. I've added photos of my Betta, Mr Universe (he is a Koi Galaxy Plakat), to this review so you can see how beautiful and healthy he was, and I'm happy to say, that he thrived and not just survived for a few days... I've had a few fish from Sims now, all in perfect condition, so I have no hesitation in strongly recommending that you buy your fish from them. Yes, their customer service can at times be a bit hit and miss, but they must be extremely busy, and for good reason. For me personally, it is the outstanding quality of their fish that has me coming back again and again. I have very high expectations, and only Sims reached them! Yes, their fish can cost a bit more then other suppliers, but when you open your bag and see your beautiful fish for the first time, you'll understand why, and also, why I took the time to write this review. Remember: Cheaper is Rarely Better!
22-05-2023
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Danielle rowe
Did put a bad review on witch was abit premature had couple of problems with flowerhorns but over the last week spoke with Martin alot and what a guy sent me a new flowerhorn in replacement with is stunning thanks mate
15-05-2023
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maxxis954
Great variety of fish I purchased some African cichlids they came well packed with no DOA’s Very helpful and great communication I Couldn’t recommend enough
15-05-2023
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david betteridge
Absolutely amazing fish
08-05-2023
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Andy Bray
I discovered Sims tropical online and managed to get every fish I've always wanted. I ordered the fish and choose a delivery date to which they accommodated my request perfectly and had the fish delivered to my address within 3 days. The fish arrived in a polystyrene box wrapped in foil and a heat pad. All the fish arrived safe and well!! Would highly recommend Sims Tropical fantastic company with some fantastic fish! Thanks soo much will definitely by buying from you in the future.
08-05-2023
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Mr Jimmy
Excellent Customer Service, brilliant communication! My Betta arrived safe and sound and is really healthy! Well definitely be ordering from these guys again!
08-05-2023
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Ian Gould
29-04-2023
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Steven Bourne
fish are of the highest quality with excellent next day delivery service, 5 star company
29-04-2023
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Daniel Mense
Eventually got what I ordered, but wouldn't recommend. Took 3 goes to deliver the 12 fish I ordered. First delivery had 3 correct and healthy, 6 incorrect and 3 substitutions (without asking first). Of these 3 died - Mbuna in shared bags is not a good idea! Second delivery better, individually bagged, but still missing 6 fish I ordered (no comms), 1 fish deformed. Third delivery completed my order, but I got 4 extra fish i wasn't expecting - potentially a nice gesture, but not if I don't have space for them (could have mentioned it before shipping). Got there in the end but had to wait in 3 times, communication was very painful. Much happier with fish bought from elsewhere.
29-04-2023
