Simplyhealth
Simplyhealth is a healthcare and insurance company based in the United Kingdom. They offer a range of services including dental and health insurance, medical billing and certificate services, and orthodontic care. Their team of family practice physicians provide high-quality healthcare services to their clients. Simplyhealth is committed to providing affordable and accessible healthcare to individuals and families across the UK.
Introduction to Simplyhealth
Simplyhealth is a UK-based company that has been providing health and dental insurance services for over 145 years. The company's mission is to help individuals and families lead healthier and happier lives. What makes Simplyhealth unique is their commitment to delivering affordable and accessible healthcare to everyone, regardless of their financial situation.Services & Products
Simplyhealth offers a range of health and dental insurance policies, medical billing services, and medical certificate services. They also work with family practice physicians and orthodontists to provide comprehensive healthcare solutions to their customers. Customers can choose from a variety of plans to suit their individual needs and budget.Location
Simplyhealth is located in Andover, a town in the county of Hampshire in southern England. The area is known for its beautiful countryside, historic landmarks, and charming market towns. Andover is home to a range of businesses, from small independent shops to large multinational corporations. The town is well-connected to public transportation, with the closest train station being Andover Station, just 0.7 miles away. Other nearby options include Grateley Station (6.2 miles) and Whitchurch (Hampshire) Station (6.3 miles).Benefits
Customers should choose Simplyhealth because of the company's commitment to providing affordable and accessible healthcare to everyone. The company offers a range of plans that cater to different budgets and healthcare needs. Simplyhealth also has a strong reputation for excellent customer service and support, ensuring that customers have a positive experience when dealing with the company.Good to Know
Customers should be aware that Simplyhealth primarily serves customers in the UK and may not be available in other countries. Additionally, the company's policies may have certain restrictions and limitations that customers should be aware of before signing up.Reviews
Simplyhealth has received positive reviews from customers who appreciate the company's commitment to affordable and accessible healthcare. Many customers have praised the company for its excellent customer service and support, as well as its range of plans that cater to different budgets and healthcare needs.FAQ
What specific medical billing services does your company offer?
At Simplyhealth, we offer a range of medical billing services that include coding, claim submission, payment posting, and denial management. We also provide customized reporting and analytics to track and improve revenue cycle performance.How do you handle denied claims and appeals?
We have a team of experts who specialize in handling denied claims and appeals. We analyze the reason for denial and work with the insurance company to resolve the issue. If necessary, we file an appeal and provide all the necessary documentation to support the claim.Can you provide references or case studies of successful medical billing services for similar healthcare providers?
Yes, we can provide references and case studies of successful medical billing services for healthcare providers similar to yours. Our satisfied clients include family practice physicians, orthodontists, and other healthcare providers.Can I get a medical certificate for a pre-existing condition?
We do not provide medical certificates for pre-existing conditions. However, we can help you submit claims for treatment related to your pre-existing condition if it is covered by your insurance policy.Can I choose my own dentist or am I restricted to a network of providers?
Our dental insurance policies allow you to choose your own dentist. We do not restrict you to a network of providers. However, using an in-network provider may result in lower out-of-pocket costs for you.Reviews
-
J W
Simplyhealth has been provided to me by em employer, and comes in handy for many cash claims. It is popular amongst my 50 colleagues and is well likely from the business perspective also. I have always found it super easy to submit a claim, to monitor the progress of my claims, and to receive the money into my bank account. There was only 1 incident where a claim was problematic. It was clear in the Terms & Conditions that I was not supposed to be able to claim for the item, however the reason for the lack of claim being allowed was completely stupid and pointless. It could be argued this was detrimental to health, however because of the largely popular usage of the scheme, I am still satisfied overall.
06-05-2023
-
jan jan
If telephoning, Simply Health be sure to sit down with a drink as you may become dehydrated waiting for a response which normally takes at least 30 minutes + (we pay for the call) during which time monotonous music is replayed over and over again. The medical service is abysmal and forget it if you want confidentiality or have not got a computer to check on their terms. I used to belong to HHA which was far superior, and which was taken over by other so-called providers. I am looking for another provider that is not administered by AXA as they are just money grabbers and no longer provide an ethical service. I have given the service one star as I wanted to post this review It is now under American ownership and the new CEO is SNEH KHEMKA. I am looking for other cover and as a specialist nurse I will advise my patients of the appalling service
27-10-2022
-
Svt S.
I've been with Simply health for years, and have never had any issues mainly because we never ask anything or make GP appointments. Once I had to call to clarify whether I can be covered and claim for sport massage (instead of osteopath), and I've been put on hold for 20 min. After that I've been told that they can't find my policy. Eventually when the lady found my policy (under joined policy with my husband), she said she can't confirm the details. It was my first call in probably 5 years or so. Terrible service, don't waste your time.
27-05-2022
-
Rose Peck
27-05-2022
-
Geraldine Turner-howe
A great place to work
27-05-2022
-
Hannah Skinner
Managed to get an appointment with a GP very quickly. The GP however then told me that the prescription you "need to start immediately today" was not possible becasue of SH. There was a 2 day minimum wait for any prescriptions. I am both upset and in pain, thanks SH.
27-05-2021
-
james Williams
Critical: Professionalism, Quality, Responsiveness, Value
27-05-2021
-
Daniel Wheeler
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2021
-
sean bastable
Needed an EMERCENCY visit to a dentist. I was in severe pain with an large abscess and tooth ache. Only dentist I could find that was able to see me on a saturday at 8.20pm was 14 miles away. The treatment I received involved x-ray tooth extraction and a course of antibiotics. The bill came to £200 but simply health would only let me claim for £120 because they don't class it as an EMERCENCY visit even though it clearly shows out of hours tooth extraction and amoxicillin on the invoice. According to simply health cash back policy this comes under an EMERCENCY visit and can claim up to £500 "the information is on there website for you to see" . I got in contact with there customer service and spoke to someone called Jordan who was not helpfull, rude and couldn't wait to end the conversation and was told it was not an emergency visit by her and someone will contact you in 5-7 working days. Im going to cancel my policy and take one out with another company. I have been left with no option but to leave this review 1 week later. I have still not received a call. Poor customer service. Poor complaint handling.
27-05-2021
-
Stan Chandler
normally get claims resolved quickly, but occasional difficulties over acceptably submitted claims. Could not find their address on their main website
27-05-2018
