Simply Loft

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Reviews

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  SF Designs

  Speaking on behalf of the person who signed the contract because they had been threatened with legal action for uploading a negative review (consider this when observing "the lack of" poor reviews). They were told that if the review stayed up then Simply would cancel the contract and leave the property unfinished (there was no apology - their immediate action from them was: take it down or we attempt to ruin your life) Breakdown: 1/ The 3 month project has been going on for 10months+ (an excess of 4 loft conversions were satisfactorily done by a competitor within the same area and within the same amount of time... whilst Simply fumbled around with 1) 2/ Simply use (perhaps un-vetted) subcontractors and "customer service" is but a suggestion - they only serve themselves. You will need to hound them to complete their works (especially snags) and it is a hit and miss with the quality of work with most being substandard (its a fight to meet "industry standard") 3/ Be prepared for Simply to not adhere to their own contractual duties, which are: giving delay notices, requesting extension of times, and supplying quotes before additional work is done. None of this was met by Simply, and with the additional works: they actively "rushed on" and then demanded money at an obviously inflated value - to which the person who signed the contract did not technically agree to - this is unprofessional on all fronts. Simply will also demand money before you are contractually obliged to - if this is not met: works cease. 4/ You may be lucky like some others on this review platform - but if you are not lucky: be prepared for a non-stop ride of aggravation, frustration, and shouting into the void headed by ineffective management team (office and site). You are better off diverting your; hard earned money, patience, time, sanity, and safety to another company. Services: Home extension services, Architectural design services

  28-05-2023
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  Sandra Reid

  I would highly recommend Simply Loft the experience with them has been second to none! From the interaction with the Architect who worked with me extensively to ensure that I was happy and got what i wanted and that the plans would be approved with the council first time. The builders are amazing, and have finished the project ahead of time. Their work ethic is on point, always early or on time, working late on some ocassions to get the job finished. They respected our home unlike a lot of builders they always cleaned up after themselves. The project Manager Albano was in regular contact and ensuring all went smoothly. I am really happy with my loft conversion. Service: Home renovations

  18-05-2023
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  Imraz Mohammed

  When thinking of our loft conversion back in May 2021 we approached about 20 companies and of those 6 came out to visit us and after discussing our plans they sent us quotes. Once we had all the quotes in we reviewed all of them for a number of factors such as cost, how soon they could complete the works, professionalism, previous work and responsiveness to queries. We found that Simply Loft pretty much came out on top for all criteria and after talking to a couple of their existing clients we decided to proceed with Simply Loft. The project started at the beginning of November and was completed by early January (allowing for a two week break over Christmas). Before the actual project started Simply helped us with getting our party wall agreement sorted, they provided an architect and structural engineer to draw up the plans and submit them to the council and helped arrange a building inspector. With all the above in place work commenced in early November and was headed up by Adam who was the site manager and Duncan who was our overall PM. Adam is a brilliant person and was always happy to stop his work and discuss things with us and also kept us informed of what was going to be happening on a day to day basis. The rest of the team including Luke, Jordan, Calvin and Joe as well as several sub contractors (roofers, plasterers, stair fitters) were all really helpful as well. When plans had to change due to unforeseen circumstances the guys were really accommodating, however we did not have many things change from the original plans. The loft conversion is now complete and my kids are happily settled in their new bedrooms. The payment milestones were fair and the initial worry of a 21% deposit was something I did not need to worry about as Simply are a reputable firm. Overall I would recommend Simply Loft and their team of sub contractors as we found the entire process went very smoothly. *** Update April 2023 *** Simply Loft completed our Loft Conversion in January 2022. I wrote a very positive review at the time and this is now a follow up review on an issue we have recently had. About 6 weeks ago we had a small leak appear in our dormer ceiling. I contacted Simply who arranged for a contractor to come out and take a look within a week of me reporting the problem. The issue diagnosed was that at the time of construction the sub contractors had not put in the correct insulation or ventilation into the dormer roof and this resulted in condensation gathering which resulted in the wet patches and water drips we were having. To fix the issue the work that had to be carried out was to rip out the ceiling, re-insulate, re-board the ceiling, skim the celling and redecorate the room. Externally the facia had to have air vents added to it. Once the work had been agreed by Simply scaffolding was erected and the work was completed to a high standard and within 10 days. The team were professional and courteous and ensured that they protected the carpet and fitted wardrobes. Any mess was cleaned up on completion. The main objective of this review is to congratulate Simply on their customer service as many companies offer warranties at the point of sale but very few honor them in the way Simply have, where they have completed all the required remedial works without trying to cut corners. For this reason I would recommend Simply as issues can arise after major construction, however it is how those issues are resolved which determines a professional company from others. Well done Simply!

  18-04-2023
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  Lauren Sarioglu

  Simply offered the most detailed and cost effective quote for our loft extension, carried out by surveyor Cem. He spent a significant amount of time liaising back and forth with me to make sure the quote included all the specs we wanted for full price transparency. After reading other reviews of Simply, we requested to work with Ben Warren as our main builder, which Simply were able to sort for us. We were so happy with Ben and his team. Ben was also Project Manager which meant the process ran very smoothly. Alongside being happy with the quality and speed of the build, they were just a very nice bunch of guys who we were happy to have in our personal space day to day. Simply themselves were also fantastic to work with - our customer service contact Lucie regularly called us to make sure we were happy with progress. They also made health and safety site visits to review the works underway and make sure everything was up to scratch (which it was!). All in all, we have been left with a lovely loft extension, which came in on budget, and we have recommended Simply and Ben Warren to family and friends! Service: Home extension services

  18-04-2023
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  Saddi Chillingworth

  Very good indeed! Had a really great building team: nothing was too much trouble. They were friendly and very helpful. Love our lift conversion.

  18-03-2023
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  Olivia Anderson

  Service: Home extension services

  18-02-2023
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  Lottie Nusca

  We did a whole bunch of research going into our loft build as this was the first time we'd done work to our house on this kind of scale, and we really wanted it to be right! Thankfully, we needn't have worried; Cristian and his team were brilliant. Always had a smile on their face. Always gave us a weekly update at the start and end of the week. Always communicated throughout the week on our whatsapp build group. They were transparent and totally professional and really went above and beyond for us, especially when it came to finishing everything to a really high standard. We would work with them again in a heartbeat. Services: General construction, Tile work installation, Install flooring, Home renovations, Home extension services, Remodeling, Roof building, Flooring

  18-02-2023
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  Nina Rathbone Pullen

  We used Simply Loft for our recent loft conversion. We are really happy with the work carried out by Laz and his team. I was pregnant at the time and we were keen for the build to be completed before my due date which was quite a tight timeframe. Simply Loft listened to our concerns and changed our contractors to a team that could start the project sooner and finish it more quickly. The builders achieved the deadline! More importantly, they were lovely people to be around. Very communicative, friendly and professional. We built a nice relationship with them, to the extent that our dog grew to love them and they came back to meet our baby after he was born! The work was carried out to a high standard and they always checked that we were happy with the approach they were taking. Simply Loft were very good to deal with and regularly checked in on the build and whether we were happy with its progress. Highly recommend.

  18-01-2023
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  Lenana Kariba

  We had a really great experience with Simply - Armando and his team were professional, timely, well organised throughout our project. We couldn't believe how quickly the project progressed and were kept very well Informed every step of the way using the online portal (which was fantastic for keeping up with costs and storing all paperwork!) We would highly recommend using Simply for any loft work and will definitely use them again for future projects Services: Home renovations, Home extension services, Project management, Interior finishing, Roof building, Electrical work, Architectural design services

  18-01-2023
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  Jo Joseph

  I recently used Simply Loft for a loft conversion consisting of a bedroom and separate shower room. The work was undertaken by Eddie and his team who from day 1 were brilliant. Super helpful and knowledgable, really responsive to any queries or questions I had, always gave me all the options available and never made me feel like anything was too much trouble. They went above and beyond to ensure I was happy with the end product. Very professional at all times and the whole process was made as easy as possible for me. I am loving my new space and would definitely recommend Simply. Services: Install flooring, Home extension services, Project management, Roof building, Electrical work

  18-01-2023