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Consignment Shops, Technical Services

Silver Cross (UK) Ltd - Head Office

Silver Cross (UK) Ltd is a company based in Skipton, England. They offer a range of services including consignment shops, technical services, shops & shopping, and IT & E-commerce. Their head office is located in Micklethorn, Skipton BD23 3JA, United Kingdom.

Introduction to Silver Cross (UK) Ltd Head Office

Silver Cross (UK) Ltd Head Office is a company with a rich history of over 140 years in the consignment shops industry. The company's primary purpose is to provide high-quality technical services and products for parents and their babies. Silver Cross is known for its unique and innovative products that are designed to make parenting easier and more comfortable.

Services & Products

Silver Cross offers a wide range of products and services, including strollers, car seats, high chairs, and nursery furniture. Customers can also purchase accessories such as diaper bags, blankets, and toys for their babies. The company's products are designed to be both stylish and functional, ensuring that parents have everything they need to care for their little ones.

Location

Silver Cross (UK) Ltd Head Office is located in Micklethorn, Skipton, in England. The area is known for its beautiful countryside and historic architecture. There are many shops and shopping centers in the surrounding area, providing customers with plenty of options for shopping and dining. The closest public transportation options are the Skipton Train Station (3.5 miles), the Skipton Bus Station (3.8 miles), and the Ilkley Train Station (10 miles).

Benefits

Customers should choose Silver Cross because of the company's commitment to quality and innovation. The company's products are designed with the latest technology and materials to ensure that they are safe, durable, and comfortable for both parents and babies. Silver Cross also provides excellent customer service, ensuring that customers have all the support they need throughout their parenting journey.

Good to Know

Customers should be aware that Silver Cross products are only available for purchase online or through authorized retailers. Additionally, the company offers a warranty on all products, ensuring that customers can have peace of mind when making a purchase.

Reviews

Customers have given Silver Cross (UK) Ltd Head Office high praise for their quality products and excellent customer service. Many customers have noted that the company's strollers and car seats are easy to use and provide a comfortable ride for their babies. Overall, customers have had a positive experience with the company and its products.

Amenities

  • amenity
    cash register
  • amenity
    clothing racks
  • amenity
    changing room
  • amenity
    delivery service
  • amenity
    online store
  • amenity
    gift card
  • amenity
    discounts
  • amenity
    returns policy
  • amenity
    online catalog
  • amenity
    computer
  • amenity
    printer
  • amenity
    scanner
  • amenity
    network
  • amenity
    software
  • amenity
    security
  • amenity
    web design
  • amenity
    e-commerce

FAQ

What type of technical services does your company offer?

We offer a variety of technical services such as IT support, e-commerce solutions, website development, and digital marketing.

How do you determine the prices for consigned items?

We work with our clients to determine the best price for their consigned items based on factors such as condition, age, and market demand.

What is your response time for technical issues?

Our response time for technical issues varies depending on the severity of the issue, but we strive to resolve all issues as quickly as possible and offer timely updates to our clients.

Can you provide references from past clients who have used your technical services?

Yes, we have a list of satisfied clients who are willing to provide references and share their positive experiences with our technical services.

What is your policy for unsold consigned items?

If an item remains unsold after a certain period of time, we work with the client to determine the best course of action, which may include lowering the price or returning the item to the client.

Reviews

  • Renata Renata

    Exceptionally poor product and service! Ordered a toddler car seat foolishly thinking SilverCross is a luxury brand (cost was over double the average prices). Product took ages to arrive and eventually was delivered in an open and broken box, looking like a second hard order. The delivery person argued with me because ‘it was only the box’. I could see insight the product was not brand new! I returned it and was told returns take 10 working days! Shockingly poor product and service from a brand claiming to be premium. Stay away would be my advise!

    24-05-2023

  • Charlotte Barraclough

    22-05-2023

  • Nathan Gorman

    Having purchased the new reef bundle I am dissapointed and frustrated to say the least .The carry cot locking mechanism will not lock into place.and it continuously collapses into itself Having contacted silvercross direct i was told it needs to be done with more force.Both myself and three other able bodied grown men have tried to do so to no avail . After sending two emails and a video clip with no reply. I had to phone again and ask "whats going on?"as we both desperately want to take our newborn out and about .They have agreed to replace the item ( almost under duress) 5 days expected delivery for the new carrycot to arrive! Given the fact that silvercross is supposed to be top of the range and certainly not cheap. I am left feeling somewhat confused. This is definitely not what i would expect from a leading brand

    29-04-2023

  • daniel Organ

    29-01-2023

  • Rachael Stott

    Silver Cross customer service is bang on..... Very helpful staff, especially sophie hogan in the HR team.

    29-06-2022

  • Sandra Hughes

    I purchased a brand new Kensington pram before Christmas and so far they have only delivered a chassis. I've called numerous times to chase the body, but 2 weeks after the chassis was delivered they still haven't shipped the body. It's very disheartening and no one at Silvercross appears to care. Very disappointed and on the verge of sending the chassis back and getting a refund.

    29-05-2022

  • natalie butterworth

    Faultless service! Repaired my stroller collected by dpd Wednesday afternoon delivered back to me Friday morning quick to get through on phone and very helpful..even replaced my lost cup holder which I stupidly left on the pram very happy 👍😊

    29-05-2018

  • Damian D

    29-05-2018

  • Dan D

    3d travel system is a bag of nails. dangerous. repaired and replaced on many occasions and still the same problems. customer services about as useful as their product too. Very disappointed considering they are such a big name in baby products. Their customer service representatives are not in the slightest bothered about the safety of children!!!!!

    29-05-2017