Silence Urban Mobility
Silence Urban Mobility is a company based in Solihull, England. They specialize in providing services related to urban mobility such as scooter rental, motor scooter repair, and sales of electric scooters. Their range of products includes battery stores, moped dealers, and motor scooter dealers. Silence Urban Mobility is a one-stop-shop for all your urban mobility needs. They cater to customers looking for convenient and sustainable modes of transportation.
Introduction to Silence Urban Mobility
Silence Urban Mobility is a UK-based company that specializes in providing sustainable and silent transportation solutions. Founded in 2011, their mission is to offer high-quality, eco-friendly vehicles that meet the needs of urban mobility. The company is unique in its dedication to reducing noise pollution and promoting a healthier environment.Services & Products
Silence Urban Mobility offers a range of electric scooters and motorcycles for purchase or rental. Their products are designed to be efficient, lightweight, and easy to use. In addition, they offer repair and maintenance services for their vehicles, as well as battery stores for customers in need of replacements.Location
Located in Solihull, Silence Urban Mobility is surrounded by various businesses and shops in the area. Customers can expect to find a mix of retail stores, restaurants, and cafes within walking distance. The company is conveniently located near public transportation options, including the Shirley train station (0.5 miles), the Stratford Road bus stop (0.1 miles), and the Haslucks Green Road bus stop (0.2 miles).Benefits
Silence Urban Mobility stands out from other companies in the industry due to their commitment to sustainability and noise reduction. Their vehicles are designed to be eco-friendly and produce minimal noise pollution, making them a great choice for urban areas. In addition, their repair and maintenance services ensure that customers can rely on their vehicles for long-term use.Good to Know
Customers should be aware that Silence Urban Mobility specializes in electric vehicles and may not offer traditional gas-powered options. However, their electric vehicles are designed to be efficient and cost-effective in the long run.Reviews
Customers have praised Silence Urban Mobility for their high-quality products and excellent customer service. Many have noted the company's commitment to sustainability and appreciate the eco-friendly options they offer. Overall, customers have had positive experiences with the company and recommend their services to others.Amenities
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delivery service -
pick-up service
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variety of brands
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helmet
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insurance
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test ride
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maintenance
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parts
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accessories
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delivery
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pick-up
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warranty
FAQ
What types of batteries do you specialize in?
At Silence Urban Mobility, we specialize in electric scooter batteries. We offer a variety of battery types and sizes to fit your specific scooter model.How do I go about booking a scooter rental and what is your cancellation policy?
To book a scooter rental with us, you can visit our website or give us a call. We require a valid driver's license and credit card for the rental. Our cancellation policy varies depending on the length of the rental, but we do offer refunds for cancellations made within a certain time frame.What types of Australian goods do you sell at your store?
We do not specialize in Australian goods at Silence Urban Mobility. We focus on electric scooters, batteries, and repairs for those types of vehicles.Do you provide warranties for your repairs?
Yes, we provide warranties for our repair services. The length of the warranty varies depending on the type of repair and the parts used. We stand behind our work and want our customers to have the peace of mind that comes with a warranty.What are your rates for labor and parts?
Our rates for labor and parts vary depending on the specific repair needed. We provide detailed estimates before any work is done, so our customers know exactly what to expect. We strive to provide fair and competitive pricing for all of our services.Reviews
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James Brown
went to shop on friday 12.15 and it was closed but sign on door say open 9 to 5 did phoned 3 times and told someone would phone me back but no one did very poor customer service i wonder do they want to sell scooters
13-05-2023
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Donaldvdt
Had a long chat with Ben , one the Staff there who was very knowledgeable, insightful and massively helpful. Their products are innovative, high quality, and might be the future of mobile scooter tech. It's definitely worth visiting
27-02-2023
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s h
*Amazing customer service, the dealership experience Seat doesn't provide* Following a car knocking over my seat mo125 (a rebranded silence s01) whilst stationary, i wanted to get the bike and battery checked as a precaution. However due to a lack of diagnostic software, a 2 month wait list for any parts, a (later discovered) wrong diagnosis of a broken motor/swingarm, and a lack of tools to do any motor or battery work, Seat left me completely out of options to fix my bike and £99 poorer, and no shop in Manchester I called could help. As a last resort I used my breakdown cover to get the bike taken to Solihull and was immediately picked up by the excellent customer service of Sharon and the Silence team. Silence collected my bike from the nearest drop point my breakdown cover allowed and diagnosed the problem as faulty suspension quickly. Although Seat refused to do warranty work, in the time taken for my call to Seat, Sharon had already called Scutum (the overarching brand for both silence and seat) on her own and successfully claimed new suspension under warranty and fitted it within the hour. Then for the recovery again Seat provided no assistance or compensation for the misdiagnosis of motor damage, however Silence transported my bike back from Birmingham to Manchester free of charge (saving me a 2 charge journey that would have taken hours) and fitted a complimentary green numberplate to replace my broken one. When delivered the technician went through the work he had done in detail and even told me about some upgrades available such as a socket to charge without removing the battery allowing the use of public charge points. Silence talk of expanding up north and I wish them the best as they have provided the dealership experience i expected from a new vehicle from Seat whilst serving the customers of what are their sales rivals. I hope to use them as much as possible for servicing in the future. If you are considering buying a silence s01 or a seat mo125 motorbike, buy with silence as they have the knowhow and customer service to keep yours going.
27-11-2022
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Tony
It's my place of work give the Web site a look over we sell electric bikes
27-10-2022
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David Joy
27-06-2022
