Shoreham Port
Shoreham Port is a port authority company located in Brighton, England. They specialize in providing services related to the public sector and society.
Introduction to Shoreham Port
Shoreham Port is a UK-based company that specializes in port authorities. Founded over 400 years ago, it has a rich history of providing vital services to the public sector and society. What makes this company unique is its commitment to sustainability and the environment, as well as its focus on community engagement and development.Services & products
Shoreham Port offers a range of services to its customers, including cargo handling, warehousing, ship repair and maintenance, and marine services. Customers can also purchase various products from the company, such as fuel and lubricants, as well as access to a range of port facilities.Location
Located in Southwick, Brighton, Shoreham Port is situated in a bustling area with a variety of businesses and amenities nearby. The area is known for its beautiful beaches, lively nightlife, and cultural attractions. The nearest public transportation options include Southwick Station (1 mile away), Shoreham-by-Sea Station (2 miles away), and Brighton Station (6 miles away).Benefits
Customers should choose Shoreham Port because of its commitment to sustainability and the environment, as well as its focus on community engagement and development. The company has a reputation for providing high-quality services and products, and for being a reliable partner to its customers.Good to know
Customers should be aware that Shoreham Port operates in a highly regulated industry, and that there are strict standards and procedures in place to ensure safety and security for all stakeholders.Reviews
Customers have praised Shoreham Port for its professionalism, reliability, and commitment to sustainability. They have also noted the company's friendly and helpful staff, as well as its convenient location and range of services.Amenities
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cargo facility
FAQ
What services does your port authority offer to customers?
We offer a range of services including cargo handling, marine fueling, vessel repairs, storage and warehousing, and passenger transportation. We also provide pilotage services and have a boatyard for vessel maintenance and repair.Can you provide information on your safety record and protocols?
Safety is our top priority at Shoreham Port. We have a robust safety management system in place which is regularly reviewed and updated. We have an excellent safety record and comply with all applicable health and safety regulations. We also provide regular training and support to our staff to ensure they are equipped to work safely and efficiently.What is your process for handling and resolving customer complaints?
We take all complaints seriously and have a formal complaints process in place. Customers can contact us via phone, email or in writing to raise any concerns they may have. We will investigate the issue and work with the customer to find a satisfactory resolution. Our aim is to resolve complaints as quickly and efficiently as possible.Can you explain the fees and charges associated with using your port services?
Our fees and charges vary depending on the service being provided. We have a published list of charges which is available on our website or can be obtained by contacting our customer service team. We aim to be transparent about our fees and charges and will provide a breakdown of costs to our customers upon request.How do you ensure efficiency and timely handling of cargo and vessels at your port?
We have a range of measures in place to ensure the efficient and timely handling of cargo and vessels at our port. These include state-of-the-art equipment and technology, highly trained staff, and streamlined processes. We also have a dedicated operations team who monitor vessel movements and cargo handling to ensure everything runs smoothly. We are committed to providing a reliable and efficient service to all our customers.Reviews
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Renny Whitehead
Won't be visiting the port or the businesses located there ever again sadly. I visited Port Kitchen, which btw is lovely. Unfortunately I forgot to pay for parking and was slapped with a £100 parking fine by the aggressive and completely inflexible parking company the port uses. I wrote an email to Port Kitchen kindly asking for help in the matter. It was entirely my own fault and I understand why parking restrictions exist but having been there as a genuine customer I felt extremely aggrieved by the completely OTT level of the fine. Port Kitchen forwarded my email to Shoreham Port who sent me quite an abrupt reply telling me to contact the parking company and that basically it was out of their hands. And the result is I'll never visit any of the businesses at the port ever again. You refuse to help your customers then I have no choice. Real shame that.
29-04-2023
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Mike Measor
Shoreham port is a disgrace allowing a ship (the IMI )to make so much noise 24hrs a day. Even if it's not their wharf there must be something they can do ? And for anybody thinking of buying or renting the new apartments in the future on the canal (the old Town Hall etc) don't because you'll hardly get any sleep!
28-02-2023
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Lidia w
Unfortunately Shoreham Port hires completely dishonest company to manage their parking affairs. I was shocked reading the reviews for GXS and you still have them working for you? I received a parking charge a year ago that claimed I overstayed on your land 16 minutes which is not true. I've shown the proof that I have been somewhere else at the time in question and you plainly rejected it and refused to intervene. Your parking company now sends debt collectors to harass me without court order and your CEO Tom Willis ignored my email. Is this how you raising your funds? By accusing honest people of lying and causing them distress? Shame on you @Shoreham Port! Reported to Action Fraud and Trading Standards!
29-10-2022
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Samantha Woolven
Super interesting place to walk to and around. A great walk along the beach, fun to watch the boats moving around and the lock in motion. A nice alternative and very quiet walk to watch the sunset.
29-05-2022
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Drink Cider
A lovely place for walking. Great views.
29-05-2022
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Garee Hilsdon
29-05-2022
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L Spooks
Beware of the parking cameras. Don't stop anywhere along basin road, use the council car park near the cafe. Shame on the port authority for using automated parking cameras, the cameras take pictures every 5 minutes. Beware!
29-05-2022
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Marta
29-05-2022
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Emma Power
We went her for a Brighton Fringe Festival event... The show wasn't as described, nor a very good experience experience/event.
29-05-2021
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Josh Vaggs
Long waiting times here. Staff are friendly enough though
29-05-2021
