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Cable Companies

Shoal Group Ltd

Shoal Group Ltd is a UK-based company located in St Albans. They specialize in telecommunications and are one of the leading cable companies in the industry.

Introduction to Shoal Group Ltd

Shoal Group Ltd is a leading telecommunications company based in St Albans, England. The company was founded in 2010 with a mission to provide high-quality cable and internet services to customers in the UK. What makes this company unique is its commitment to customer satisfaction and its focus on innovation in the telecommunications industry.

Services & products

Shoal Group Ltd offers a range of services to its customers, including cable television, high-speed internet, and home phone services. Customers can choose from a variety of packages to meet their individual needs and budget. The company also offers business services such as cloud solutions, cybersecurity, and managed services.

Location

Shoal Group Ltd is located in the Alban Point business park in St Albans. The area is known for its thriving business community and is home to many other companies in the telecommunications and technology industries. Customers can expect to experience a professional and modern atmosphere when visiting the area. The closest public transportation options are St Albans City railway station (2.5 miles), St Albans Abbey railway station (2.7 miles), and Hatfield railway station (3.5 miles).

Benefits

Customers should choose Shoal Group Ltd for its commitment to customer service and innovation in the telecommunications industry. The company offers competitive pricing and a range of services to meet the needs of both residential and business customers. Shoal Group Ltd also places a strong emphasis on cybersecurity and data protection, ensuring that customers' personal and sensitive information is always kept safe and secure.

Good to know

Customers should be aware that Shoal Group Ltd requires a contract for its services, which may not be ideal for those who prefer month-to-month arrangements. However, the company does offer flexible contract options to meet the needs of its customers.

Reviews

Customers have praised Shoal Group Ltd for its fast and reliable internet service, as well as its excellent customer service. Many customers have also noted the company's commitment to data protection and cybersecurity, which has given them peace of mind when using Shoal Group Ltd's services.

Amenities

  • amenity
    high-speed internet
  • amenity
    wi-fi
  • amenity
    bundled services
  • amenity
    customer support
  • amenity
    technical assistance

FAQ

What packages do you offer for cable and internet services?

We offer a variety of packages for cable and internet services, including different internet speeds and cable channel options. Our packages can be customized to fit your specific needs and budget.

Are there any additional fees, such as installation or equipment rental?

Yes, there may be additional fees for installation and equipment rental depending on the package you choose. However, we will provide a breakdown of all fees before you sign up for any services.

What is your customer service availability and response time?

Our customer service team is available 24/7 to assist with any questions or concerns you may have. Our response time varies depending on the nature of the inquiry, but we strive to address all issues in a timely and efficient manner.

Do you offer any discounts or promotions for new customers?

Yes, we offer various discounts and promotions for new customers. These promotions may vary depending on the time of year and the package you choose. Be sure to check our website or contact our customer service team for the latest offers.

What is your policy for service outages and technical issues?

In the event of a service outage or technical issue, we have a team of technicians available to resolve the issue as quickly as possible. We also offer a service level agreement that outlines our commitment to resolving issues within a specific timeframe. If the issue is not resolved in a timely manner, we may offer compensation or credit on your account.