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Citizens Advice Bureaus

Shepway Citizens Advice

Shepway Citizens Advice is a Citizens Advice Bureau located in Folkestone, England. They provide advice and support to the public on a range of issues, including benefits, debt, housing, and employment. Their services are aimed at improving the lives of individuals and communities, and they are committed to working towards a fairer and more equal society. Shepway Citizens Advice is a valuable resource for anyone seeking advice and guidance on a variety of issues in the public sector and society.

Introduction to Shepway Citizens Advice

Shepway Citizens Advice is a non-profit organization that provides free advice and support to those who need it the most. Established in 1939, the company has been serving the public for over 80 years. This company is unique because it is run by volunteers who are passionate about helping people. They offer a range of services to those who are struggling, including debt advice, housing support, and employment guidance.

Services & products

Shepway Citizens Advice offers a wide range of services to help people with their problems. They provide debt advice, housing support, employment guidance, benefits advice, and much more. Customers can access these services for free, and the volunteers are always on hand to offer support and guidance.

Location

Shepway Citizens Advice is located in Folkestone, a seaside town in Kent, England. The area is known for its beautiful beaches and scenic views. The town is home to a range of businesses, including shops, restaurants, and cafes. Customers can expect to experience a friendly and welcoming atmosphere when they visit the town. There are several public transportation options available, including the Folkestone Central railway station, which is only a 10-minute walk from the company. The 3 closest public transportation options are:
  • Folkestone Central railway station - 0.5 miles
  • Folkestone West railway station - 1.1 miles
  • Folkestone Harbour railway station - 0.4 miles

Benefits

Customers should choose Shepway Citizens Advice because they offer a wide range of services for free. The volunteers are passionate about helping people and will do everything they can to support their clients. The company has been serving the public for over 80 years, which shows their commitment to the community. They are a trusted and reliable source of information and support for those who need it most.

Good to know

Customers should be aware that Shepway Citizens Advice is run by volunteers, which means that they may not always be available. It is best to call ahead and make an appointment to ensure that someone will be available to help. The company also relies on donations to keep their services running, so customers are encouraged to donate if they can.

Reviews

Customers have praised Shepway Citizens Advice for their friendly and supportive volunteers. They appreciate the free services that the company offers and have found their advice to be helpful and informative. Overall, customers have had a positive experience with the company and would recommend them to others.

Amenities

  • amenity
    counselling
  • amenity
    legal advice
  • amenity
    financial advice
  • amenity
    accessibility
  • amenity
    online support
  • amenity
    community outreach
  • amenity
    referrals
  • amenity
    support groups
  • amenity
    education programs

FAQ

What types of issues does your Citizens Advice Bureau provide assistance with?

We provide assistance with a wide range of issues, including debt, benefits, housing, employment, consumer issues, and legal matters.

Are your services free of charge?

Yes, our services are completely free of charge.

Can your team assist with legal advice and representation?

While we are not able to provide legal advice or representation, our team can offer guidance on legal matters and refer you to appropriate legal services.

How can I access your services - do I need to make an appointment?

You can access our services in a variety of ways, including by phone, email, webchat, or in person. You do not need to make an appointment, but it is recommended to check our website or call ahead to ensure availability.

What qualifications and experience do your advisors have?

Our advisors undergo extensive training and are equipped with a range of skills and knowledge to assist with various issues. They come from diverse backgrounds and have a wealth of experience in the public and private sectors.

Reviews

  • Jacqueline Mottershead

    The help I received was so good

    13-05-2023
  • Teresa Croft

    Very helpful. Very friendly and welcoming. Very knowledgeable and helpful.

    27-04-2023
  • Karl Currie

    Couldn't help but gave the same results as I knew.

    27-02-2023
  • Katie Cox

    Went to court in Canterbury today to support someone who was under threat of eviction. Cara the legal aid representative from Shepway CAB was magnificent and managed to get the eviction revoked on a procedural error. She is smart polite efficient and we were thrilled to have her support. Thank you

    27-07-2022
  • Dean Harris

    Good

    27-07-2022
  • Andrew Moreland

    27-05-2022
  • Ian King

    27-05-2022
  • Steve Ryan

    Opening hours are said to be 9.30 to 12.30 in Folkestone on Mon, Tues and Thurs. When arriving the door is open and you are greeted by woman saying they are not open. This is the service in Folkestone at a time when there are mass redundancies. Pathetic.

    27-05-2021
  • Robert Miskin

    27-05-2020
  • Odette Lattimer-Gittins

    27-05-2020