Housing Associations

Shepherds Bush Housing Group

Shepherds Bush Housing Group is a housing association based in London, England. Their mission is to provide affordable and quality housing to those in need, while also contributing to the betterment of society as a whole. They specialize in working within the public sector to provide housing solutions that benefit the community.

Introduction to Shepherds Bush Housing Group

Shepherds Bush Housing Group is a UK-based housing association that was established in 1968. The company's main purpose is to provide affordable homes to those in need and to help build sustainable communities. Shepherds Bush Housing Group is unique because it is a non-profit organization that reinvests its profits back into the business to improve services for its customers.

Services & products

Shepherds Bush Housing Group offers a range of services including social housing, private renting, and shared ownership. The company also provides support to those in need, such as the elderly, young families, and those with disabilities. Customers can buy or rent affordable homes through Shepherds Bush Housing Group, and the company also offers various support services to ensure that its customers have a good experience.

Location

Shepherds Bush Housing Group is located in Chiswick, London, which is a popular area for professionals and families. The area is home to many businesses, restaurants, and shops, and there are several parks and green spaces nearby. Public transportation options include the Chiswick Park tube station, which is a 5-minute walk from the office, and several bus stops within a 10-minute walk.

Benefits

Customers should choose Shepherds Bush Housing Group because the company is committed to providing affordable and sustainable housing to those in need. The company also provides excellent support services, ensuring that its customers have a good experience. Shepherds Bush Housing Group is a non-profit organization, which means that profits are reinvested back into the business to improve services for customers.

Good to know

Customers should be aware that Shepherds Bush Housing Group operates in the public sector and society, which means that the company is subject to regulations and laws. The company is committed to providing the best possible service to its customers, but there may be limitations due to external factors.

Reviews

Customers have given Shepherds Bush Housing Group positive reviews, praising the company for its affordable housing options and excellent support services. Customers have also noted that the company is committed to sustainability and building strong communities. Overall, customers have had a good experience with Shepherds Bush Housing Group.

Amenities

affordable housing
community support
repairs service
tenant representation
financial assistance
maintenance service
education program
social activities
housing advice
security service

FAQ

How long has the Housing Association been in operation?

Our company, Shepherds Bush Housing Group, has been in operation for over 50 years, providing affordable housing solutions to individuals and families in need.

What types of properties does the Housing Association manage?

We manage a variety of properties, including flats, houses, and sheltered housing for older individuals. Our properties are located throughout London and the surrounding areas.

What is the process for applying for housing with the Housing Association?

To apply for housing with our association, individuals must fill out an application form and provide supporting documentation. This can be done online or in person at one of our offices. The application will then be reviewed and assessed based on individual circumstances and needs.

What kind of support services does the Housing Association offer to tenants?

We offer a range of support services to our tenants, including financial advice, employment support, and access to community programs and events. We also have a dedicated team of support workers who can provide assistance with specific needs, such as mental health or disability support.

How does the Housing Association handle maintenance and repairs for their properties?

We have a dedicated team of maintenance and repair workers who are responsible for ensuring that our properties are kept in good condition. Tenants can report any issues or problems through our online portal or by contacting our maintenance team directly. We aim to address all maintenance and repair requests as quickly as possible to ensure the safety and comfort of our tenants.

Reviews

A Jackson

Dreadful company. dont answer emails

27-02-2023
EmiliaKatalin Kiripolszki

I gave 2 stars because I still have faith in the future. I have a lot of negative experiences with customer service, the income group and the group that "does not" do the repair work, who only come out, promise and nothing more. This is the first time I've looked for other people's opinions here. The experience of others is shocking. I turned my complaint to the ombudsman earlier. They were also punished. I will do it again. I feel like I'm just a number to them too, but not a person. Katalin Kabai

27-02-2023
Bernie Gahan

Registered sight impaired and I am still waiting for customer service to answer the phone, 35 minutes !!!!!

27-12-2022
Blended 4 U Butters Oils And Herbs Organic

Terrible customer service and don't responded to complaints manager dont call back, they don't log phone calls and not helpfully at all.

27-05-2022
Leo A

After 9 years of being a resident with SBHA i have nothing but bad things to say about every single department there. Listing issues would take me all day

27-05-2022
Em Grosvenor

27-05-2022
wheelchairviking wheelie

27-05-2022
Ifti

Great being in the news today, well deserved

27-05-2022
Lisa Howard

Had an electrician come and check our electricity as the boiler kept tripping the main circuit box, I’ve never had any man that comes into MY home and speak to me the way he did he was soo rude they way he was speaking to me as I was trying to explain to him what had happened, I was in tears trying to explain to him over and over again, disgusting how he can speak to a woman like that and to be employed to go into peoples home as well, I called my husband when he left and he said why didn’t I call him when he was there, wish I did now. I was just soo shocked that an engineer would speak to me like that. If you had come out on Monday afternoon when I reported the fault you may have been able to find out what was wrong.

27-05-2022
Yvette Rawlins

Great public Service

27-05-2022