Shepherd IT Services is a company that specializes in providing a wide range of computer-related services. They offer computer consulting, computer security services, computer support and services, data recoveries, and security solutions. They are also a software company that provides IT and e-commerce solutions. In emergency situations, Shepherd IT Services is available to help with computer hardware and software issues. They also work with telecommunications and telephone companies to provide comprehensive solutions for their clients.
Introduction to Shepherd IT Services
Shepherd IT Services is a computer support and services company that was founded in 2005 by a group of computer consultants. The company's primary focus is on providing computer security services, data recoveries, and emergency IT support. What sets Shepherd IT Services apart from other computer support companies is their commitment to customer satisfaction and their ability to provide personalized solutions to meet the unique needs of each client.Services & Products
Shepherd IT Services offers a wide range of computer hardware and software products, including security software, antivirus software, and data backup solutions. In addition to their products, the company also provides computer support services, such as network setup and configuration, virus removal, and hardware repair.Location
Shepherd IT Services is located in the heart of downtown, surrounded by a variety of businesses ranging from software companies to telephone companies. The area is easily accessible by public transportation, with the closest options being the subway station (0.2 miles), the bus stop (0.1 miles), and the train station (0.3 miles).Benefits
One of the main reasons customers should choose Shepherd IT Services over other computer support companies is their commitment to providing personalized solutions to meet the unique needs of each client. The company's team of computer consultants takes the time to understand each client's specific needs and works closely with them to develop customized solutions that meet those needs.Good to Know
Customers should be aware that Shepherd IT Services does not provide telecommunications services, but they do offer computer support and security services for businesses in need of IT solutions.Reviews
Customers have consistently praised Shepherd IT Services for their prompt and efficient service, as well as their knowledgeable and friendly staff. Many customers have also noted that the company's personalized approach to IT solutions sets them apart from other computer support companies.
FAQ
How do you train your security personnel, and what qualifications do they have?
We provide our security personnel with comprehensive training that includes both classroom instruction and hands-on experience. Our team members are required to have relevant certifications and experience in the industry. We also conduct regular training sessions to keep our team up-to-date with the latest security best practices and technologies.
What kind of security measures do you have in place to protect our data?
We have a multi-layered approach to data security, which includes firewalls, intrusion detection systems, anti-virus software, and regular backups. We also use encryption and access control mechanisms to protect sensitive data. Our team is trained to follow strict security protocols and we conduct regular security audits to ensure that our systems are up-to-date and secure.
What security measures do you have in place to protect confidential or sensitive data during the recovery process?
We take data privacy very seriously and have strict protocols in place to protect confidential or sensitive data during the recovery process. Our team members are trained to handle data in a secure and confidential manner. We use encryption and access control mechanisms to protect sensitive data, and we conduct regular security audits to ensure that our systems are up-to-date and secure.
What is your approach to finding solutions to technical issues?
Our approach to finding solutions to technical issues is to take a systematic and methodical approach. We start by gathering all the relevant information about the issue, and then we analyze the data to identify the root cause of the problem. We then develop a plan to address the issue and implement the solution in a timely and efficient manner.
What is your pricing structure for your computer consulting services?
Our pricing structure for computer consulting services varies depending on the scope and complexity of the project. We offer competitive pricing and provide our clients with a detailed estimate of the cost before starting any work. We strive to be transparent and upfront about our pricing and will work with our clients to find a solution that fits their budget.
