Shelter Birmingham - Gateway House
Shelter Birmingham Gateway House is a company based in Birmingham, England. They offer a range of services including Federal Government Offices, Helplines, Homeless Services, Housing Utility Companies, Lawyers Associations, Legal Aid Offices, Local Government Offices, Public Housings, Registration Offices, Shelters, Women's Shelters, Administrative Attorneys, Attorney Referral Services, City Government Offices, Departments Of Housing, Domestic Abuse Treatment Centers, Homeless Shelters, Public Sector & Society, Associations, Real Estate & Housing, Economics & Law, and Healthcare & Medicine. The company is committed to providing support and assistance to those in need.
Introduction to Shelter Birmingham Gateway House
Shelter Birmingham Gateway House is a nonprofit organization that was established to help homeless individuals and families in Birmingham, England. The company was founded in response to the growing number of people in the city who were struggling with homelessness and the lack of affordable housing options. Shelter Birmingham Gateway House is unique because it is a one-stop-shop for homeless individuals and families, providing them with access to a wide range of services and resources to help them get back on their feet.Services & Products
Shelter Birmingham Gateway House offers a variety of services to homeless individuals and families, including shelter and housing assistance, legal aid, and help with accessing government benefits. The company also provides helplines for individuals who are experiencing domestic abuse or other crises. Customers can access these services for free and can also purchase merchandise to support the organization.Location
Shelter Birmingham Gateway House is located on the fifth floor of Gateway House in the heart of Birmingham. The area surrounding the company is a bustling commercial district with many shops and restaurants. Customers can expect to find a mix of local and national businesses in the area. The company is conveniently located near several public transportation options, including the Birmingham New Street Station, the Moor Street Station, and the Snow Hill Station.Benefits
Customers should choose Shelter Birmingham Gateway House because it provides a comprehensive range of services to homeless individuals and families in Birmingham. The company has a team of experienced professionals who are dedicated to helping their customers get back on their feet. Shelter Birmingham Gateway House is also a nonprofit organization, so customers can feel good about supporting a worthy cause.Good to know
Customers should be aware that Shelter Birmingham Gateway House is a busy organization, and they may experience long wait times for some services. However, the company is committed to providing high-quality service to all of its customers.Reviews
Customers have praised Shelter Birmingham Gateway House for its compassionate and knowledgeable staff, as well as its comprehensive range of services. Many customers have said that the company has helped them get back on their feet and turn their lives around.Amenities
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wheelchair accessibility -
security
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public transportation
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24-7 availability
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professional advice
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multilingual service
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phone support
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email support
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trained staff
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accessible service
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reliable service
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confidential service
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compassionate service
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non-judgmental service
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supportive service
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counseling
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mental health services
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24-hour service
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customer support
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free consultation
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appointment availability
FAQ
What types of housing programs does your department offer?
We offer both public and private housing programs for individuals and families in need of affordable housing. Our public housing program includes units managed by Shelter Birmingham Gateway House, while our private housing program offers assistance with rent for qualifying individuals.What are the eligibility requirements for public housing?
To be eligible for public housing, individuals or families must meet certain income requirements and pass a background check. We also prioritize those who are homeless or at risk of homelessness.Can you provide information on your customer service policies and procedures?
Our customer service policies and procedures prioritize responsiveness, respect, and professionalism. We aim to provide timely and accurate information to all who contact us, and to treat everyone with dignity and kindness.Can I schedule an appointment for registration services?
Yes, appointments can be scheduled for registration services. Please contact our office to schedule a time that works for you.What amenities and services are included with public housing units?
Our public housing units come with a range of amenities and services, including maintenance and repairs, security, and access to community resources. Some units may also include certain appliances or furnishings. Please contact our office for more information on specific units.Reviews
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Amycolle Niang
Miriam AZAD very competent❤️
27-03-2023
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27-05-2022
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V-Rod Joe
They just point blank refuse to help if your English. There words were as a male who is born here with no medical issues I'm not classed as vulnerable thus not able to provide any assistance. Mid winter. They probably receive millions in donations aswell and the city is filling up with homeless I challenge anyone to walk Birmingham Town centre and explain to me where all the money for the homeless is going.
27-05-2022
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Susan Yorke
Once again I went to shelter for help after 10 or 11 years and I can't believe once again they were useless I don't know why they have these services. When they are a waste of time and then they want donation huh,
27-05-2022
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Sarah Vaughan
27-05-2021
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Tyrannosaurus_James _
The organisation itself has great ethics, but the Birmingham office is truly awful. The staff were very rude and dismissive. Steer clear of a manager by the name of Emma Poursain. Incredibly condescending, rude and frankly she should be sacked. I will never return no matter how desperate I get.
27-05-2021
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Diane Powell
27-05-2020
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Ravina Longsiang
This so called charity doesn't serve its purpose. Apparently it is not providing any same day service at the moment, neither do they bother to call back though they say they would. I hope the government is not lavishing it with grants and funds as it really is a useless organisation. Don't bother wasting time. From the number of homeless in Birmingham and UK, it's obvious they are not doing their jobs, just getting paid by taxpayers for doing nothing.
27-05-2019
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mohamed Haji
what a shame Birmingham shelter
27-05-2019
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Emanuel Condurache
Unhelpful Shelter, they wasted my time and I paid car parking 3 times... due I lived 8 miles far. Because they didn't answer to phone, I'm was there, but they didn't help me with nothing! Just booked appointment for after 2 days. When I'm was at appointment after 2 days, they told me is very busy and to come back next week!!! I'm was again 3rd time, but incompetent staff sent me to other Shelter, which, you guessed, they said can't help me, but give me advice to find and pay a lawyer. I have a suspicion about Shelter staff, probably they don't take salary from our taxes, but they are paid by the expensive car parks nearby. :))))
27-05-2019
