Sheffield Gymnastics Academy

FAQ

Reviews

• 

  Sarahandmatt Mellorandlobo

  Excellent coaching, help with progression , caring attitudes and very welcoming to new members

  27-04-2023
• 

  Anarla-lavay Staniland-ellis

  27-02-2023
• 

  Jeff Hynds

  27-11-2022
• 

  Caroline Lally

  27-05-2022
• 

  Mark Shaw

  I have had 3 children, boys and girls from the ages of 2 all the way up to 12 who have attended recreation and competition classes over the last 2-3 years and I have to say that the club is fantastic. The facility is 10/10. A clean, safe, friendly environment where children are able to use and work with the high practically new equipment. The coaches and staff are always friendly helpful, well organised and profession. My children loved the coaches and I always felt I could approach them to ask about issues or progress. The programs that are run are well coordinated, really well delivered to a high standard. The club has always helped my children try and achieve the skills they work hard for. The toddler classes are great, they give the little ones the opportunity to learn, discover and have fun with you as parents. The boys classes are delivered by an enthusiastic fun coach and my daughter was in one of the squads and the coaches supported her development that much they have supporters her to a new club to continue her development. For me putting the kids first is important. I would highly recommend SGA because it has everything children need to develop, evolve, enjoy and meet new friends. The club has had its difficulties but has acted in a professional manor whilst continuing to deliver the classes throughout.

  27-05-2022
• 

  Janet Edouardes

  Great facilities and good interaction to try new skills by the instructors. We go to Toddler Gymnastics.

  27-05-2022
• 

  Kathryn Garrity

  27-05-2022
• 

  Sarah Perkinton

  My daughter absolutely loves her gymnastics classes ,she recently started the independent class where Charlene is super amazing with the little ones really gets them listening and engaged👌 I'd definitely recommend to anyone 🤸‍♀️

  27-05-2022
• 

  Angela Ford-Whitham

  My daughter joined SGA in May and absolutely loves it. The coaches are fantastic and have really welcomed my daughter into their club. She has made lots of new friends and has improved in her skills since joining in May. We are so glad we made the move over to SGA.

  27-05-2022
• 

  Lauryn Middleton

  First of all, the majority of the positive reviews below are fake reviews, written by staff from the club and therefore violate googles policies and I will therefore be flagging them for inappropriate content. It also doesn't surprise me that the negative reviews have not been acknowledged as this is the way the club generally deal with complaints or enquiries to ignore, be rude and avoid. We have been with this club a little over 2 years and have had nothing but poor experiences. I will start with my most recent and the reason I have had to put in an offical complaint against the owner and head coach Alana Wilkinson and finally have the courage to report the club for safeguarding issues to British Gymnastics for further investigation. Last week after the announcement that we would once again enter a national lockdown I requested a refund of fees of £120 which I have generously continued to pay since March despite the gym not being open for one full month. I already have a large amount of banked hours which we are struggling to use up as I don’t wish my 8 year old to be in gym for any more than the already allocated 12 hours per week. I also explained that having just returned from maternity and my partner being self employed this month I simply couldn’t afford to justify paying once again for services we were not to receiving. The response I received is below; “ Thank you for your email, As stated below, we are no longer offering banked hours, the fees paid in January are now getting transferred over to cover the fees for when the children can return back to the academy. Also any banked hours any children have left will be able to be used either for merchandise, holiday camps and be put towards fees. The Academy is offering no refunds as we are happy to freeze membership and transfer payments over, however if you wish you can contact your bank and claim an indemnity” As advised I claimed an indemnity and was refunded from my bank. Since then I have been made aware that the club owner and head coach has blocked me on social media making this decision feel personal and leaving me shocked and confused. How would I be able to walk my child into class to a person who has done this to me in my personal life? Also this makes me question the stability of this person and their mental state and ability to coach as it’s a very questionable action to target certain customers and clearly make known you have an issue you have not addressed professionally. This isn’t the only issue I have and I have kept quiet about a number of things due to my child having such a love and passion for the sport and having lots of lovely friends.l at the club. A lot of issues have been handled indirectly and poorly and are often posted about then on her personal social media account which makes you feel unwelcome, disrespected and unappreciated. Continued in next review.....

  27-05-2021