Sheffield Flooring Solutions
Sheffield Flooring Solutions is a UK-based company that specializes in providing top-quality flooring solutions to its customers. With a wide range of services including carpets, floor sanding & polishing, wood & laminate flooring suppliers, furniture & interior design, and building & construction, Sheffield Flooring Solutions is committed to delivering exceptional results to its clients. Whether it's a residential or commercial project, the company's team of experts is dedicated to providing personalized and professional services that meet the unique needs of each customer. Sheffield Flooring Solutions is located in Sheffield, England, and is committed to providing the highest level of customer satisfaction.
Introduction to Sheffield Flooring Solutions
Sheffield Flooring Solutions is a reputable flooring company based in Sheffield, England. The company was established with a vision to provide excellent quality flooring solutions to customers in need. With years of experience in the industry, Sheffield Flooring Solutions has become a trusted name in the flooring market. What sets this company apart is their commitment to customer satisfaction, quality products, and expert installation.Services & products
Sheffield Flooring Solutions offers a wide range of flooring products and services to meet the needs of their customers. Some of their services include floor sanding and polishing, wood and laminate flooring installation, and carpet installation. They also offer furniture and interior design services to help customers create a stylish and functional living space. Their products are made from high-quality materials and are available in a variety of styles to suit any taste.Location
Sheffield Flooring Solutions is located in a bustling business center on Coleford Road in Darnall, Sheffield. The area is known for its diverse businesses, including building and construction companies, retail stores, and restaurants. Customers can expect a lively and dynamic environment when visiting the area. The company is easily accessible by public transportation, with the nearest bus stop only 0.1 miles away. Other nearby transport options include the Darnall train station (0.6 miles) and the Attercliffe tram stop (1.2 miles).Benefits
Customers should choose Sheffield Flooring Solutions for their flooring needs for several reasons. Firstly, the company offers a wide range of high-quality products and services at competitive prices. Secondly, their team of experts provides professional installation services, ensuring that the customer's flooring is installed correctly and efficiently. Finally, Sheffield Flooring Solutions has a reputation for excellent customer service, always going above and beyond to satisfy their customers.Good to know
Customers should be aware that Sheffield Flooring Solutions focuses primarily on flooring solutions and furniture and interior design services. While they do offer some building and construction services, these are not their main focus.Reviews
Customers rave about Sheffield Flooring Solutions, praising the company for their professionalism, quality products, and exceptional customer service. Many customers have noted the company's attention to detail and their willingness to go the extra mile to ensure customer satisfaction. Overall, customers highly recommend Sheffield Flooring Solutions for all flooring needs.Amenities
-
installation service -
delivery service
-
variety of colors
-
variety of patterns
-
variety of textures
-
custom design
-
financing options
-
samples
-
warranty
-
aftercare service
FAQ
How do you determine the cost of carpet installation?
We determine the cost of carpet installation by taking into account factors such as the size of the area to be covered, the type of carpet selected by the customer, and any additional services requested by the customer. We provide a detailed quote to ensure transparency in the pricing process.What is your process for handling customer complaints or issues with the carpet installation process?
We take customer satisfaction very seriously, and we have a process in place to handle any complaints or issues that may arise during or after the carpet installation process. We encourage customers to reach out to us directly so that we can work to resolve the issue as quickly and efficiently as possible.What kind of materials do you use for sanding and polishing?
We use high-quality materials for sanding and polishing, including abrasives, sandpapers, and polishing compounds. Our team is trained to work with a variety of materials to ensure the best possible results for our customers.Do you provide a free consultation or estimate for the work needed?
Yes, we provide a free consultation and estimate for the work needed. Our team will work with customers to understand their needs and preferences, and provide a detailed estimate for the services required.What types of wood or laminate flooring materials do you offer?
We offer a wide range of wood and laminate flooring materials to suit every taste and budget. Our selection includes traditional hardwoods, engineered woods, and a variety of laminate options. We can also work with customers to source specific materials if needed.Reviews
-
SMB
Service started good. ordered £400.00 of flooring. we had 2 full unopened packs worth £160.00 not used . returned within the 14 days returns policy to be refused .. was then called a liar by the owner when she said both herself and lady who took ordered said it was no return which neither did ... excuse for no refund they had to order it in even though this was a product they stock regular..maybe clarify the return policy it seems flexible to owners needs...
22-05-2023
-
Shannon
Absolutely love my flooring from SFS, Lisa and Diane was so helpful considering we had no idea what we wanted! Whenever we came we was always made to feel welcome. We Will 100% be coming here in the future for all our flooring and have recommended this to our family and friends! Thank you!x
29-04-2023
-
Vicky Feng
I had issues with my flooring with cracks in the stairs. I had called them politely and they were “too busy” to get back in touch with me about sorting out the problem. Not only did it take 2 MONTHS to get a fitter out after constant calls from me asking when they would be able to send one down. And when I called I asked Diane what the fitters would be doing she had said that they would be doing an assessment. We were not aware that he was fixing it immediately as we were told by Diane it was just an assessment. We were also told that if it was our responsibility for the damage we had to pay and if it wasn’t, it was free of charge. I agreed on this and accepted it. I had also asked the fitter to see whether it was our fault for the damage and he had said that the cause of the cracks and damaged were from errors in the angle fitting and that it wasn’t our fault from this. This is when he proceeded to fixed the damage and replacing. However I did not understand why there where underlying costs to this even though it was the fitting issue. And when he left, Diane called and said that we were the ones who stepped on the stairs and caused the flooring to move which made it crack. I was so confused on why the fitter had said something completely different to the employees as what he said to us. It was unfair and didn’t make sense in anyway. She constantly demanded for payment when we weren’t willing to pay since it wasn’t our fault and threatening us to the small claims court. Also it doesn’t make sense on why they would ask for payment after the work was done this lead to so much confusion. I wouldn’t have minded to paying if the fitter had stated the payment required but he did not and it was assumed to be free as it was not our fault to the damage any way. She was also saying how she told us about the fee we will be paying before however I can clearly remember that she missed it out. And when I was asking her about why she missed out such a key point about fees she decides to dodge the question multiple times and is unwilling to talk to me when I was being reasonable. Talking to them was a complete waste of time as they did not talk to us for a majority of the time and frustrating as they were irrational and short tempered. It was all absurd. Also Lisa being someone with a high status in the company was being unreasonable with the threats during the few days of the flooring being placed when we had issues about the flooring. And thinking that she would be able to help (as she manages the place) was a complete mistake. She was absolutely ridiculous being rude and lacking the basic manners expected. Talking to Lisa on the phone was infuriating as she would go ballistic on how it was our fault for the damages. Please consider again about choosing this company as they have horrific customer service and I assure you the experience received will leave you in regret!!! Such a disappointing company. If it was possible I would be giving you minus stars!
29-04-2023
-
Lorraine Mellor
Went here for the first time and was pleasantly surprised by the friendliness and helpfulness of the staff. Wished I had gone here for my flooring
29-03-2023
-
Yan Sawicki
You can measure a company's worth by how they respond when the flare goes up. An unseen, recently discovered slow leak behind the plinth in the kitchen meant that we had to partially replace some of our lovely floor which had been down just over a year [and buy a new dishwasher too!]. Lisa and Diane took charge and Conor and Liam came out, worked their magic and kept costs to a minimum. You need a calm, measured and swift response at times like these and to know that you can trust a company completely. Sheffield Flooring Solutions is that company.
29-03-2023
-
Lloyd Sharman
Outstanding service from start to finish. All very professional, and the installers kept the job extremely clean and where polite. Highly recommend:-))
29-03-2023
-
Paul Tansley
I felt as if we were getting in the way when we asked for help, made me feel uneasy but the workmanship reviews look really good so roll on May
28-02-2023
-
Muhammad Abbad Ur Rehman
28-02-2023
-
Tom Cottam
Great choice of floorings to cater to different budgets - very friendly service both in store and during fitting. Clear communication throughout and very, very happy with the end result! Highly recommended!
28-02-2023
-
Joel
Cannot fault SFS, from start to finish they were very friendly, knowledgeable and well priced. The fitter was super friendly and did a superb job of the floor and hatch. 10/10 would recommend, and I'll definitely use them again!
28-02-2023
