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Database Management Companies, Call Centers

ServerHouse

ServerHouse is a UK-based company that specializes in providing services related to call centers, database management, telecommunications, IT, and e-commerce. With its headquarters located in Fareham, England, ServerHouse caters to a wide range of clients and offers customized solutions to meet their specific needs. The company is committed to delivering high-quality services and ensuring customer satisfaction.

Introduction to ServerHouse

ServerHouse is a UK-based company that was founded in 2005. The company's main purpose is to provide top-notch IT and E-commerce services to its customers. What makes ServerHouse unique is its commitment to offering tailor-made solutions to each of its clients, ensuring that their specific needs are met.

Services & Products

ServerHouse offers a wide range of services to its customers, including call center management, database management, telecommunications, and IT and E-commerce solutions. Clients can also purchase custom-built servers and hardware from the company.

Location

ServerHouse is located in Delme Place, Cams Hall Estate, Portchester, which is in the town of Fareham, England. The area is known for its business parks and is home to several tech companies. Public transportation options in the area include the Portchester train station, which is 1.5 miles away, and the Fareham bus station, which is 3 miles away.

Benefits

Customers should choose ServerHouse because of their commitment to providing tailored solutions that meet their specific business needs. The company's expertise in IT and E-commerce combined with their excellent customer service make them the ideal choice for businesses looking to streamline their operations and improve their bottom line.

Good to Know

Customers should be aware that ServerHouse requires a minimum contract period of 12 months for their services. However, this is to ensure that clients receive the full benefits of the company's solutions.

Reviews

Customers have praised ServerHouse for their excellent customer service, attention to detail, and expertise in the IT and E-commerce industry. Many have also noted that the company's solutions have helped to streamline their operations and improve their overall business performance.

Amenities

  • amenity
    24-hour service
  • amenity
    voip technology
  • amenity
    live answering
  • amenity
    toll-free number
  • amenity
    call recording
  • amenity
    customer relationship management
  • amenity
    call tracking
  • amenity
    automated call distribution
  • amenity
    queue management
  • amenity
    database
  • amenity
    backup service
  • amenity
    security system
  • amenity
    cloud storage
  • amenity
    data analysis
  • amenity
    technical support
  • amenity
    online access
  • amenity
    user interface
  • amenity
    data migration
  • amenity
    customization option

FAQ

What types of services do your call centers offer?

We offer a wide range of call center services including inbound and outbound calls, customer support, sales, lead generation, and appointment scheduling.

Can you provide examples of successful customer service experiences you've provided for other clients?

Yes, we have had many successful customer service experiences with our clients. One example is when we helped a client reduce their customer complaints by 50% through our effective communication and problem-solving skills.

What type of databases can your company manage?

We have experience managing various types of databases including SQL, Oracle, MySQL, and MongoDB, among others.

Can your company integrate with our current systems?

Yes, we can integrate with your current systems as long as they are compatible with our technology and software. We will work closely with your team to ensure a seamless integration process.

How does your company ensure data security?

We take data security very seriously and have implemented various measures to ensure the protection of our clients' data. This includes regular security audits, access controls, encryption, and strict data handling procedures. We also comply with industry-specific regulations such as PCI DSS for payment processing.

Reviews

  • Lijo George

    29-05-2021
  • Nick Kitching

    29-05-2021
  • william thompson

    29-05-2021
  • Charles Suter

    We've been using Serverhouse for several years, and have always been very happy with their level of service, customer support and professional-but-friendly approach. Would certainly recommend for anyone looking for South Coast-based datacentre services.

    29-05-2018
  • Ravenous Creed

    Brilliant company, they offer reliable services who are quick and efficient at responding to any issues or query's. The staff are friendly and approachable no issues with my service extremely happy!

    29-05-2018
  • Nick Rimmer

    Our company has been using ServerHouse for a little a year now. They were very helpful and flexible when we had to build our data center in very short time-scale. As a team they are responsive when we need help or advice. We found them a lot easier to talk to than other colo providers we engaged with.

    29-05-2018
  • Sapphire Telecom

    We have our telephony and support with ServerHouse. We only have a few staff but the managed service, product and after-care have been exemplary.

    29-05-2018
  • SGT GoodKnight

    Have been using Serverhouse for services for over 8 years. Have never had any issues, and all staff are well trained and execute their professionalism with outstanding resourcefulness.

    29-05-2018
  • J Holmes87

    Excellent Company, Great services with friendly and helpful staff what more can you ask for!

    29-05-2018
  • Scott McKeown

    We have been with ServerHouse now for nearly two years on our business Leased line they kept us up-to-date with the process of the order and we have since upgraded the line the guys are quick and helpful to all requests. We would recommend ServerHouse to anyone

    29-05-2018