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Housing Societies, Tenant Ownerships

Selwood Housing Group

Selwood Housing Group is a leading provider of housing societies and tenant ownerships in the United Kingdom. They are committed to serving the public sector and society by providing high-quality real estate and housing solutions. With a focus on meeting the needs of their customers, Selwood Housing Group is dedicated to delivering exceptional service and support to their clients.

Introduction to Selwood Housing Group

Selwood Housing Group is a UK-based company that has been providing exceptional housing services to its customers since 1984. The company was established with the goal of providing quality housing societies to the public sector and society as a whole. This company is unique because of its focus on tenant ownerships and its commitment to providing affordable housing options to its customers.

Services & Products

Selwood Housing Group offers a range of housing services to its customers. The company provides affordable housing options to those who need them, including those in the public sector and society. Their services include tenant ownerships, which allows customers to own their homes while still benefiting from the support of Selwood Housing Group. They also provide real estate and housing services, including property management and maintenance.

Location

Selwood Housing Group is located in Trowbridge, England. Trowbridge is a beautiful town that is home to many local businesses and shops. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and retail shops. The town is easily accessible by public transportation, with the closest bus stops being the Bradford Road bus stop (0.1 miles away), the St. Thomas Road bus stop (0.2 miles away), and the County Hall bus stop (0.3 miles away).

Benefits

Customers should choose Selwood Housing Group because of their commitment to providing affordable housing options to those who need them. The company offers tenant ownerships, which allows customers to own their own homes while still benefiting from the support and expertise of Selwood Housing Group. They also provide exceptional real estate and housing services, including property management and maintenance.

Good to Know

Customers should be aware that Selwood Housing Group is committed to providing quality services to its customers. The company is focused on providing affordable housing options, and they take pride in their commitment to tenant ownerships. They are dedicated to providing exceptional customer service and support to their customers.

Reviews

Customers have given Selwood Housing Group great reviews for their commitment to providing affordable housing options and exceptional customer service. They are known for their expertise in tenant ownerships and their dedication to helping their customers find the perfect housing solutions. Overall, customers have been very satisfied with the services provided by Selwood Housing Group.

FAQ

What amenities are available in the housing society?

As a housing society, we provide various amenities to our residents such as parks, community halls, sports facilities, and playgrounds. We also have provisions for waste disposal, maintenance, and repair services. Our goal is to create a comfortable and convenient living environment for our residents.

What security measures are in place in the society?

We prioritize the safety and security of our residents, and therefore, we have implemented various security measures such as CCTV cameras, security guards, and access control systems. We also conduct regular security audits and assessments to ensure that our security measures are up to date and effective.

How are disputes among residents resolved within the society?

We have a dedicated dispute resolution process in place to address any conflicts that may arise between residents. Our process involves mediation and arbitration, and we encourage residents to resolve their disputes in a peaceful and amicable manner. If needed, we also involve external mediators to facilitate conflict resolution.

What is the process for acquiring tenant ownership in your properties?

We offer tenant ownership options for our properties, and the process for acquiring tenant ownership involves an application process and a review of the applicant's financial and credit history. Once approved, the tenant can purchase a portion of the property and become a co-owner.

What is the process for resolving disputes with other tenant owners or the building management?

We have a dedicated dispute resolution process in place for resolving conflicts between tenant owners or with the building management. Our process involves mediation and arbitration and we encourage parties to resolve issues in a peaceful and amicable manner. If necessary, we also involve external mediators to facilitate conflict resolution.

Reviews

  • Margaret Ashfield

    This is where I work

    15-05-2023
  • Marek Baranovic

    The one good non bias employee (Chloe) that worked there already left since then experienced difficulty at communication, unfair I would even go as far as discriminatory approach if you are not english, investigated for non anti social behaviour! investigated for "loud laughter" and other day to day activities that Selwood has, on main page says it is acceptable! However when report filed from my side was ignored/brushed under the carpet! Despite some senior manager was involved nothing changed. Good thing that few guys that did repairs were pleasant and professional, regarding the wait was various 3-6 weeks wait but issues were not urgent just inconvenient. I wish Selwood would treat all their tenants the same! Living in such modern democratic country like UK, it is disgusting to still experience discrimination and to be treated like a second class citizen if you have different background. Update May 23 In December 22 Paul who is senior member took this case to investigate, rang to discuss and learn the issues and I have specifically pointed out that this feels like harassment when I'm investigated for day to day activities noise, like "laughing to loud", while I hear my lower neighbour swearing and shouting while he is on the phone. During investigation Selwood did not bother at all (peaceful times), however when I have received the results of investigation in Feb 23, which I quote " Selwood did not breach anything and acted accordingly" meaning that Paul found nothing wrong was done by Selwood despite them constantly approaching and harassing me for day to day activities which are not even treated as "anti social behaviour" I knew I had no chance here and the only reason being is literally that I'm treated as second class citizen. The calls and complaints were ignored when I pointed out much worse behaviour by my lower floor neighbour whose apartment constantly stunk and the guy literally constantly shouts at his own grandson when he looks after him... I had to move out because after almost 2 years of stupid harassment from Selwood, enough is enough! I'm now renting which is more expensive but at least I do not have to deal with Selwood and the horrid neighbour from the floor below.

    15-05-2023
  • jackie ward

    I've been a tenant for over 20yrs and can honestly say that this is an excellent housing association. Any repairs I have raised have always been dealt with swiftly and with very professional friendly staff. I would definitely recommend selwood compared to other housing associations.

    28-02-2023
  • Carolann Woodley

    Amazing service. My boiler broke down and I called and repair man was out in 3 hours .thank you selwood

    28-02-2023
  • Natalia Ja

    I was harassed and bulled over the last two years regarding too loud talk , too loud laugh , too loud walk between room even when it’s not anti social behaviour , once I had cast for about 6-7 weeks and for the first 4 weeks I have hardly did any walking at all and i have received complain that I quote "I am walking too loud " I found this so ridiculous but yet was investigated by Selwood, I will add more that Selwood ( EMMA ANDREWS ) representative made an announced visit to investigate.. also I was getting lots of phone calls from selwood ( EMMA ANDREWS ) that I’m talking and walking too loud so many times even when I was away from home and most of the times I’m at work !! That’s ridiculous!!! Please avoid at all costs .

    29-12-2022
  • Aimee Elizabeth Ramos-Price

    29-10-2022
  • Kevin Zooey

    Your white van men need retraining on how to give way at roundabouts and not swear at people when they are in the wrong.

    29-10-2022
  • Linda Lowry

    Worst housing ever you pick on people no compassion

    29-10-2022
  • Kelly Mahy

    Nothing to say they have always helped me, and been there when ever I've needed them,amazing. Xx

    29-06-2022
  • A Brimz

    A comfortable and welcoming environment to make sure you feel at ease.

    29-05-2022