Scotstown Medical Group
Scotstown Medical Group is a healthcare organization located in Aberdeen, Scotland. They specialize in medical groups and offer a range of healthcare and medicine services.
Introduction to Scotstown Medical Group
Scotstown Medical Group is a UK-based medical group that provides top-notch healthcare and medical services to its customers. The company has been in operation for several years, and its primary goal is to offer quality healthcare services to people in need. What makes this company unique is its team of highly qualified and experienced medical professionals who are committed to providing the best possible care to patients.Services & Products
Scotstown Medical Group offers a wide range of medical services, including general practice, minor surgery, women's health, travel vaccinations, and chronic disease management. The company also provides various diagnostic services, such as blood tests, urine tests, and ECGs. Patients can also access the services of the physiotherapist and social worker.Location
Scotstown Medical Centre is located in the Bridge of Don area of Aberdeen, Scotland. The area is well-known for its beautiful scenery and peaceful surroundings. There are many businesses in the area, including restaurants, cafes, and shops. The nearest bus stops to the medical center are Cairnfold Road, Scotstown Road, and Ashwood Park, all within a 5-minute walk.Benefits
Scotstown Medical Group is committed to providing quality healthcare services to its customers. The company offers a friendly and welcoming environment, where patients can feel comfortable and relaxed. The team of medical professionals is highly qualified and experienced, ensuring that patients receive the best possible care.Good to Know
Customers should be aware that Scotstown Medical Group operates on an appointment-only basis. Patients are advised to book an appointment in advance to avoid any inconvenience.Reviews
Customers who have used the services of Scotstown Medical Group have praised the company for its friendly and professional staff. Patients have also commended the company for its clean and well-equipped facilities, as well as its prompt and efficient service. Overall, customers have expressed their satisfaction with the quality of care provided by Scotstown Medical Group.Amenities
-
appointment scheduling -
insurance acceptance
-
wheelchair accessible
-
on-site lab
-
after-hours care
-
patient portal
-
specialty care
-
primary care
-
urgent care
-
prescription refills
-
vaccinations
-
health screenings
-
imaging services
FAQ
What specific medical services do you offer?
At Scotstown Medical Group, we offer a wide range of medical services including general practice, health screenings, vaccinations, family planning, and chronic disease management.Do you accept my insurance plan?
We accept most major insurance plans, but we recommend that you contact your insurance provider to confirm coverage prior to your visit. We also offer self-pay options for those without insurance.Are all the medical professionals in your group licensed and certified?
Yes, all of our medical professionals are licensed and certified in their respective fields. We ensure that our team stays up-to-date with the latest medical practices and technologies through ongoing education and training.What is your policy on emergency appointments?
We understand that medical emergencies can happen at any time, and we strive to accommodate urgent appointments as quickly as possible. Please call us immediately if you are experiencing a medical emergency, and we will do our best to see you as soon as possible.How do you ensure patient confidentiality?
At Scotstown Medical Group, we take patient confidentiality very seriously. We follow strict guidelines and protocols to ensure that all patient information is kept confidential at all times. We also use secure electronic medical records systems to protect patient data.Reviews
-
Scott Allardyce
I made 77 calls from 7.59am to 1.30pm to the bridge of don surgery yesterday and each time a message told me they were busy and I should call back later - totally unacceptable level of service - needs to be addressed without delay !!
15-05-2023
-
Michal Radomski
Tried to call reception all day and next day morning. All I can hear is "due to a large number of patient calls, we are unable to take your call. please try again later". Really..
29-04-2023
-
Angela johnston
Would like to see like to see the econsults to be back so much easier and quicker 40 times it took to finally get through. Was number 1 in the queue for 30 mins. It’s a very busy surgery Doctors are really good. If they could do something about the phones not being answered
29-04-2023
-
I Ks
This situation with the phone lines are ridiculous.
29-04-2023
-
Jill Sanders
Not great. Feel really bad but I had to call NHS 24 recently. This doctors sugery is so full now it's crazy. Last time I tried calling throughout day from opening till 3.30pm load sof times. Each time automated response just said extremely busy then hung up. Next time I managed to get through for receptionist to just say call back tomorrow. Tried that and couldn't get through all day. Today I've managed to get through after calling back lots of times and then I getting through being put on a 25mins hold only to be told I need to call back, then they hung up. It's really not good. Meanwhile my child is ill and looks like may have to call NHS 24 again. I don't want to use nhs24 and feel bad in doing so but this practice is becoming unusable.
29-04-2023
-
Ashley Stewart
Terrible GP, I'm not able to get through to them on the phone at all and I need medication urgently.
29-03-2023
-
Rezan Mosa
I've phoned up everyday for two weeks straight and can't get through to a single person. Not even put into a call queue, the phone just says its busy and hangs up. Appalling
29-03-2023
-
sandra geddes
I have been with this surgery for 33 years and can say I’ve never had a bad experience. I have watched as it’s had to cope with the changes over the years. It has embraced these changes each time with a positive attitude and with consideration for there patients. They keep the surgery up to date with technology, it is always clean and well decorated. I would not hesitate to recommend this practice to anyone... 24/02/2023 Just wanted to update this today, as I've just been to get stitches out from the nurse. Again a was a pleasure, the nurse was friendly and made me feel very relaxed ( didn't feel a thing) thank you. They have a new receptionist who was very pleasant & friendly, she fits in well with the staff who have been working there all these years. Their job, is not an easy one, with all the pressure they have on a daily basis. The doctors, I find them to be extremely understanding when you consult with them. We need to express when they are doing a good job and not just when we are unhappy and want to moan. Thank you again to all the staff!!
28-02-2023
-
Mate Kit
The worst GP practice! after waiting in line for 30 minutes being the first one to disconnect me. When I came to the clinic it was empty and yet there is no one to answer the phone!
28-02-2023
-
Donnatro55
If I could give zero stars I would, can’t talk to a doctor, can’t get an appointment call to suit when you are available, like afternoons or morning people work and can’t sit by a phone for 8 hours. I’m still waiting on my call back from 8 weeks ago. Taking personal calls in middle of supermarkets because you can’t sit indoors for 8/9 hours waiting on doctor call back!! Reception rude to my daughter on two occasions having called in afternoon after her school class to make an appointment to be told emergencies only, call back at 8am, she’s on a public bus at 8am, not best place to discuss private problems!!! never asked if it was even an emergency, likely case of dismissing younger people. No wonder A&E at bursting point! Terrible way to treat people,
28-02-2023
