Scent Warehouse
Scent Warehouse is a leading supplier of cosmetics and perfumes in the United Kingdom. Based in Salford, the company offers a wide range of beauty and wellness products to customers across the country. With a commitment to quality and customer satisfaction, Scent Warehouse has established itself as a trusted name in the industry. Whether you're looking for the latest fragrance or a new skincare product, Scent Warehouse has everything you need to look and feel your best.
Introduction to Scent Warehouse
Scent Warehouse is a cosmetics and perfumes supplier based in Salford, England. The company was founded with a mission to provide high-quality beauty and wellness products to customers. They pride themselves on offering unique scents and hard-to-find brands that are not available at other retailers.Services & products
Scent Warehouse offers a wide range of beauty and wellness products. Customers can find perfumes, colognes, skincare products, haircare products, and makeup. They also offer a variety of scented candles and diffusers. All of their products are carefully curated to ensure that they are of the highest quality and meet the needs of their customers.Location
Scent Warehouse is located in Salford, a bustling town in the Greater Manchester area of England. The area is home to a mix of businesses, including retail shops, restaurants, and cafes. Customers can expect to have a pleasant shopping experience when visiting Scent Warehouse, as the area is clean and safe. The closest public transportation options are the Salford Crescent train station (1.2 miles), the Salford Central train station (1.5 miles), and the Langworthy tram stop (0.8 miles).Benefits
Customers should choose Scent Warehouse because of the company's commitment to providing high-quality products and excellent customer service. They offer a wide range of unique scents that are not available at other retailers. Additionally, their prices are competitive, making it an affordable option for customers who are looking for high-quality beauty and wellness products.Good to know
Customers should be aware that Scent Warehouse offers a loyalty program that allows them to earn points for every purchase. These points can be redeemed for discounts on future purchases. Additionally, the company offers free shipping on all orders over a certain amount.Reviews
Customers rave about the quality of the products offered by Scent Warehouse. Many reviewers note that they were able to find unique scents that they could not find elsewhere. Additionally, customers praise the company's excellent customer service, noting that the staff is knowledgeable and friendly. Overall, customers highly recommend Scent Warehouse to anyone looking for high-quality beauty and wellness products.Amenities
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perfume -
fragrance
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cosmetics
FAQ
What types of products do you offer and what brands do you carry?
We offer a wide range of cosmetics and perfumes from various brands. Our inventory includes makeup, skincare, fragrance, and haircare products. Some of the popular brands we carry include MAC, Estée Lauder, Clinique, Chanel, Dior, and Lancôme.Are your products cruelty-free and/or vegan?
We carry a selection of cruelty-free and vegan products. We understand the importance of ethical and sustainable practices in the beauty industry and strive to offer options for our customers who prioritize these values.Can you provide information on the ingredients used in your products?
We are happy to provide information on the ingredients used in our products. We believe in transparency and want our customers to have full knowledge of what they are using on their skin and hair. Please feel free to contact us for more information on specific products.What is your return policy for products that do not meet customer expectations?
We have a flexible return policy for products that do not meet customer expectations. If a customer is unsatisfied with a product, they can return it within 30 days of purchase for a full refund or exchange. The product must be in its original condition and packaging.Do you offer any discounts or promotions for bulk orders or repeat customers?
We offer various discounts and promotions throughout the year, including for bulk orders and repeat customers. We also have a loyalty program that rewards customers with points for each purchase, which can be redeemed for discounts on future orders. Sign up for our newsletter to stay updated on our current promotions.Reviews
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Lorinda Taylor
I ordered some perfume 7th December it was supposed to have been dispatched 8th December. I still have not received it 30th December. Do not order from this place. They don't answer the phone or reply to emails.
27-01-2023
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Δέσποινα Δάμλη
Back in May I ordered two perfumes costing £100 which I never received. Yes the mistake was Royal Mails, but Scent-Outlet did little to actually resolve the issue. I raised it back in May where I waited patiently for a month when the response came that Royal Mail rejected the claim. They said they will escalate it further but it might take a bit longer. I waited for two months with no further contact or update when I contacted them two weeks ago and THEN Scent Outlet escalated it again. On 15th August!! They told me they can only escalate it once again and if it gets rejected there is nothing they can do. And Royal Mail did. Not only they implied to them not to me (Scent-Outlet sent me their message) that basically I have received them and I am lying! They screw up twice and I am the liar!! But the thing is that Royal Mail says they can find no claim from them, old or new. Scent-Oulet didn’t have any motivation to chase this up since they got paid and from all their messages I could see all they wanted was for this to be closed swiftly. They showed no care, no customer care or interest in really resolving this for me. They offered no compensation, nothing. And they have no contact number and you have to do this all via emails. There wasn’t one single dedicated person assigned to my claim, and I was getting responses from different people and none showed any care or dedication to help me. So I am without perfumes, £100 out of pocket and months of frustration, stress, and disappointment.
27-08-2022
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Barry Kimber
Delivered what I ordered in very quick time. Excellent
27-05-2022
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Tammy Phillips
Gave 1 star because they didn't have zero. Ordered in sept never received. Messaged them to say n replied saying could still have it or have refund .gave them benefit of the doubt,n said as long as receive it by Christmas. Didn't arrive. Total scam artists
27-05-2021
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Matt Ka'ia
This company is total rubbish,avoid at all costs,sent me shower gel which was split and leaked in box,said they will replace it,sent me a second lot which also was damaged and leaked in box,I told them the second time to check but didn't,the actual box which gel came in looked like it had come out of a skip, disgusting company,don't give a toss about customers.listen guys there's better scent companys out there,AVOID THIS ONE.!
27-05-2021
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sarwan singh
Paco Rabanne Paco Eau de Toilette EDT 100ml Spray Unisex @ £19.95.I was sent a fake bottle.
27-05-2020
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Karen L
27-05-2019
