Saxon Homecare Ltd
Saxon Homecare Ltd is a company based in Wrexham, Wales. They specialize in wood stove shops and machinery & equipment.
Introduction to Saxon Homecare Ltd
Saxon Homecare Ltd is a family-owned business that has been offering top-notch services for over 25 years. The company's mission is to provide high-quality machinery and equipment to the Wood Stove Shops industry. What makes Saxon Homecare Ltd unique is their commitment to exceptional customer service and their vast knowledge of the industry.Services & Products
Saxon Homecare Ltd offers a wide range of products and services to their customers. They specialize in providing machinery and equipment to Wood Stove Shops, including wood stoves, pellet stoves, and fireplace inserts. Their team of experts is also available to provide installation and repair services for their products.Location
Saxon Homecare Ltd is located in Gledrid Industrial Estate, Gledrid, Chirk, Weston Rhyn, Wrexham LL14 5DG, United Kingdom. The area is known for its industrial businesses, and customers can expect to find a variety of manufacturing and distribution companies in the area. The closest public transportation options are Chirk Train Station (2.2 miles), Ruabon Train Station (3.2 miles), and Gobowen Train Station (4.3 miles).Benefits
Customers should choose Saxon Homecare Ltd for their Wood Stove Shops needs because of their extensive knowledge and experience in the industry. They offer top-of-the-line products and services, and their team of experts is always available to answer any questions or concerns customers may have.Good to know
Customers should be aware that Saxon Homecare Ltd only provides machinery and equipment to the Wood Stove Shops industry. They do not offer services or products for any other industries.Reviews
Customers rave about the exceptional customer service they receive from Saxon Homecare Ltd. They appreciate the company's attention to detail and their willingness to go above and beyond to ensure customer satisfaction. Customers also praise the high-quality products and services provided by the company.Amenities
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delivery service -
installation service
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repair service
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customization service
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financing option
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expert advice
FAQ
What types of wood stoves do you offer?
We offer a variety of wood stoves, including traditional, contemporary, and hybrid models. Our selection includes different sizes, styles, and features to meet our customers' needs and preferences.Do you offer installation services for the wood stoves?
Yes, we provide installation services for our wood stoves. Our team of experienced professionals can install the stove safely and efficiently, ensuring that it meets all necessary regulations and requirements.What is the warranty for the wood stoves?
Our wood stoves come with a manufacturer's warranty that varies depending on the model and brand. We can provide detailed information about the warranty for each stove, including what it covers and its duration.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we can provide references from satisfied customers who have purchased wood stoves from our shop. We take pride in delivering high-quality products and excellent customer service, and our customers can attest to that.Do you offer maintenance services for the wood stoves after purchase?
Yes, we offer maintenance services for our wood stoves to ensure that they continue to operate efficiently and safely. Our team can provide regular maintenance, repairs, and replacements as necessary to keep the stove in good condition.Reviews
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Carol Keighley
Great service from the moment we walked into the shop to the final fitting. Excellent knowledge, efficiency, workmanship and friendliness.
22-05-2023
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colin roberts
Frendly knowledgeable staff.
29-04-2023
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Atramentous Press
For those who buy from Saxon, be aware there is no after market support once the guarantee has passed. Our flue is leaking and you would have thought there would be some support, maintenance, service that they had for previous clients. Nothing. Not a jot. We wouldn't have originally bought from them if we had known there is no maintenance support for what are inevitable failures. Further misrepresentation aplenty then given the response. You did indeed install two woodburners to myself and Mrs Hamilton, no idea where you got Mrs Wallace from, 7 years ago, to an address in the SY10 postcode. The flaunching cracked in under two years and we had to have someone out to do that, and then most recently the flue on the woodburner began to leak. Phoned this morning to seek assistance, no details were taken with regards to the original order, I was just told in no uncertain terms that you do not provide any after market maintenance for any installation that has occurred after the guarantee expires. No lying but I do take umbrage that you would think that I am, we still have the receipts.
29-04-2023
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Paul donnelly
Helpful staff and a great showroom
29-03-2023
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Christine HIll
29-01-2023
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Melanie Hudson
Saxon has a good range of log burners and electric heaters and a varied price for them. Staff are OK and helpful too.
29-12-2022
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Dave Downes
Great knowledgeable staff who are very helpful
29-12-2022
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Claudia Glazzard
29-12-2022
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steve wilcox
Good place to go with plenty of choice and helpful staff
29-11-2022
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G T
29-11-2022
