Santai Spa
Santai Spa is a premier health and beauty destination located in Birmingham, England. Offering a wide range of services including foot massage parlors, hot bedstone spas, indoor swimming pools, massage spas, public saunas, and more, Santai Spa is the perfect place to relax and rejuvenate. With a focus on beauty and wellness, as well as sports and hobbies, Santai Spa is dedicated to providing top-quality services to its clients. Whether you're looking for a body massage, facial spa, fish spa, or other beauty and wellness treatments, Santai Spa has something for everyone. Additionally, the spa also offers pool and hot tub services, making it a great choice for those looking to unwind after a long day. With a commitment to excellence and customer satisfaction, Santai Spa is the go-to destination for all your beauty and wellness needs.
Introduction to Santai Spa
Santai Spa is a luxury spa located in Birmingham, England. The company was established with the aim of providing customers with a unique and rejuvenating experience. The spa boasts of a team of experts who are passionate about providing top-notch services to clients. What makes Santai Spa unique is its combination of traditional and modern therapies, which are designed to cater to the diverse needs of clients.Services & products
Santai Spa offers a wide range of services, including foot massage parlors, health spas, hot bedstone spas, indoor swimming pools, massage spas, pool & hot tub services, public saunas, saunas, spas, swimming pools, body massages, day spas, facial spas, and fish spas. Clients can expect to receive personalized treatments that are tailored to meet their specific needs. The spa uses high-quality products to ensure that clients receive the best possible results.Location
Santai Spa is located in the Genting Hotel Resorts World, Pendigo Way, Marston Green, Birmingham B40 1PU, United Kingdom. The spa is situated in a vibrant area that is home to a variety of businesses, including restaurants, bars, and shops. Clients can expect to experience a lively atmosphere that is perfect for relaxation. The spa is conveniently located close to public transportation options, including the Birmingham International Train Station, which is only a 5-minute walk away.Benefits
Clients should choose Santai Spa because of its commitment to providing high-quality services. The spa offers a wide range of treatments that are designed to cater to the diverse needs of clients. The team of experts at the spa is passionate about providing personalized treatments that are tailored to meet the specific needs of clients. The spa uses high-quality products to ensure that clients receive the best possible results.Good to know
Clients should be aware that Santai Spa requires a reservation for all services. The spa also has a strict cancellation policy, which requires clients to cancel their appointments at least 24 hours in advance. Failure to do so may result in a cancellation fee.Reviews
Customers have praised Santai Spa for its excellent services and friendly staff. Clients have noted that the spa is clean and well-maintained, and that the treatments are of a high quality. Many customers have also commented on the relaxing atmosphere of the spa, noting that it is the perfect place to unwind and de-stress.Amenities
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sauna
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jacuzzi
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massage
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facial
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manicure
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pedicure
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haircut
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waxing
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tanning
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aromatherapy
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yoga
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steam room
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massage room
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facial room
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manicure room
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pedicure room
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relaxation room
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hair salon
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cafe
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pool
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gym
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fitness classes
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yoga studio
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spa treatments
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spa
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hot tub
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towels
FAQ
Are there any health risks associated with using a fish spa?
We take hygiene and cleanliness very seriously at Santai Spa. Our fish spas are regularly cleaned and disinfected to prevent the spread of any infections. We also use only Garra Rufa fish, which have been medically tested and approved for use in fish spas. However, if you have any open wounds, infections, or contagious diseases, we advise against using our fish spa services.How do you maintain cleanliness and hygiene at your spa?
At Santai Spa, we have strict hygiene protocols in place to ensure the safety of our customers. Our facilities are regularly cleaned and disinfected, including our equipment and tools. We also use fresh towels and linens for every customer and provide disposable items where necessary. Our staff are trained in proper hygiene practices and follow them diligently.Are there any packages or deals available for multiple treatments?
Yes, we offer various packages and deals for multiple treatments at Santai Spa. These can include combinations of massages, facials, and other spa services. You can check our website or inquire at our reception desk for more information on our current deals and promotions.Do your foot massage therapists have certifications or qualifications?
Yes, all of our foot massage therapists at Santai Spa have received formal training and hold relevant certifications and qualifications. We ensure that our staff are knowledgeable and experienced in the services they provide to guarantee the best possible experience for our customers.Are your foot massage services available for walk-ins or do I need to make an appointment?
We accept both walk-ins and appointments for our foot massage services at Santai Spa. However, we recommend making an appointment to guarantee availability and avoid any potential wait times. You can either book online or contact our reception desk to schedule your appointment.Reviews
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Crystal Nova
Took best friend for 40th with a group of 9 in February for the first time. Met all our expectations and everyone loved their experience. Some had massages added to their spa day and highly recommend the therapists. Went back in April for daughter’s 21st birthday. Smaller group. Received same welcoming greetings, promptly checked in and given our robes etc. Loved it so much I’ve been back again. Out of five stars; Reception and waiting areas =5 calm, relaxing, polite and attentive staff Changing room ( women)= 4 shower cubicles are a bit too see through (glass) Spa area = 5 mixed genders, easy access to all spa areas, tended not to be too busy so easy to move around and use different facilities, customers usually stick to the rules but some DO take their phone into restricted areas! Cleanliness = 5 staff on hand cleaning and maintaining all areas regularly, towels, robes etc are clean and you can ask/ change them if you need to. Spa areas are clean and easy to use. Women’s changing room is well kept with good sized lockers. Parking = 5 it’s free! Access from car park to spa will take a few minutes to walk through the shopping mall but lifts and escalators are available throughout. Overall experience = 5 The Spa is a relaxing, calming place to definitely unwind, spend time with friends or a loved one. Beneficial for someone with some health or mobility issues. A good place to take some time out from every day life. Appreciated the service given including the friendliness of the staff. I recommend searching for their e- vouchers to save money.
24-05-2023 -
Ricky5tar
20-05-2023 -
Carol Smith
Lovely place. Booked 3 hours. After 3 hours was up I booked my spa treatment, which was so gd. Then booked afternoon tea. Was quiet and staff was very friendly. Not too many people. It was a lovely experience. Will go again😍
13-05-2023 -
Zee
Pay for parking which is understandable kind of…. But the limitations on the spa timing for hotel guests is a joke and they are very very strict with this !! They welcome paying extra for the spa even if you were not told about timing as it’s YOUR duty to ask and find out. ITS A BUSINESS I was told by the manager! Ridiculous ! Apparently other hotels in the vicinity have much better customer service.
06-05-2023 -
Tasha Natasha
Always come back to this spa. Although sometimes it can get really busy as it is a small place. But I still love it.
06-05-2023 -
Ram Chau
Unfortunately it's impossible to use the hogged jacuzzi 🤭nor the sauna 😕 people sit in these spaces for ages as there's no one to oversee. Cups were littered in every space possible.
27-04-2023 -
Victoria Gray
Nice place to spend a few hours
27-04-2023 -
Theodora A
Would definitely recommend it. Staff is nice and warm, facilities are clean and spacious. Definitely worth it for some relaxing time.
27-04-2023 -
Ria Bentley
Birthday gift from my best friend and it was perfect. One of the best spas in and close to Birmingham. Absolutely recommend. The lake view and the jacuzzi was my favourite. Soothing vibes and not too busy!
27-04-2023 -
Gemma Townsend
27-04-2023