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Samsung at Harrods

Samsung at Harrods is a renowned electronics company located on the 5th Floor of Harrods in London, England. Specializing in home audio stores, Samsung at Harrods offers a wide range of high-quality electronics to meet the needs of its customers.

Introduction to Samsung at Harrods

Samsung at Harrods is a unique partnership between Harrods, the world-renowned luxury department store, and Samsung, a leading electronics company. Samsung has a long history of producing high-quality electronics, and Harrods is known for its commitment to luxury and customer service. Together, they offer a unique shopping experience that combines the latest technology with the elegance and sophistication of Harrods.

Services & products

Samsung at Harrods offers a wide range of electronics products, including smartphones, tablets, and home audio systems. They also offer a variety of services, including repair and maintenance of Samsung products, as well as expert advice on how to get the most out of your electronics.

Location

Located on the 5th floor of Harrods in London, Samsung at Harrods is conveniently located for those looking to shop for high-end electronics. The area is home to many luxury stores and restaurants, as well as a number of cultural attractions such as the Victoria and Albert Museum. The closest public transportation options are Knightsbridge Underground Station (0.1 miles), Hyde Park Corner Underground Station (0.6 miles), and Victoria Railway Station (1.1 miles).

Benefits

Customers should choose Samsung at Harrods for their electronics needs because of the unparalleled combination of Samsung's cutting-edge technology and Harrods' commitment to luxury and customer service. Additionally, Samsung at Harrods offers expert advice and repair services, making it a one-stop-shop for all of your electronics needs.

Good to know

Customers should be aware that Samsung at Harrods is located on the 5th floor of Harrods, which may require navigating through a large and busy department store. However, the staff at Samsung at Harrods are knowledgeable and can help guide customers to the right location.

Reviews

Customers rave about the high-quality products and excellent customer service at Samsung at Harrods. Many reviewers note that the staff are knowledgeable and helpful, and that the repair services are top-notch. Overall, customers highly recommend Samsung at Harrods for all of your electronics needs.

Amenities

  • amenity
    online ordering
  • amenity
    in-store pickup
  • amenity
    gift cards
  • amenity
    financing
  • amenity
    wi-fi compatibility
  • amenity
    audio cables
  • amenity
    audio connectors

FAQ

What brands of home audio products do you carry and are they all new or do you also sell refurbished items?

We carry a variety of home audio brands, including Samsung, Bose, and Sonos. All of our products are brand new, and we do not sell refurbished items.

Do you offer any installation or setup services for the products you sell?

Yes, we offer installation and setup services for all of the home audio products we sell. Our team of experts can help you set up your new equipment and ensure that everything is working properly.

What is your return policy in case I am not satisfied with the product I purchased?

Our return policy allows you to return any product within 30 days of purchase for a full refund. The item must be in its original packaging and in new condition.

Are there any warranties or guarantees on the products you sell? If so, what do they cover and for how long?

All of our products come with a manufacturer's warranty, which varies depending on the brand and product. Most warranties cover defects in materials and workmanship for a period of one year from the date of purchase.

Do you have any financing or payment plan options available for larger purchases?

Yes, we offer financing options through our partnership with Barclays. You can apply for financing in-store or online, and we offer a variety of payment plans to fit your budget.

Reviews

  • Sabino Vilella

    I bought 2 mobile phone for my business ( £2400 ) and one of them came with a big scratch on the camera - Samsung S23+. It will take them now 10 days to have my return process then another 10 days to send a new device mobile phone. In total 20 days without a mobile phone. When you buy online you cannot return an item even in their official Samsung stores. Worst customer experience ever.

    27-03-2023

  • Marcus Jackson

    The store is very clean and neat. The staff are very polite and friendly. Great place to shop.

    27-03-2023

  • Dr Suman

    27-03-2023

  • Jasmine Almalik

    I went to samsung at harrods to get my s8 tab. I went there and met SUSU. She told me the price of the WIFI only tab was 749 and that the keyboard (she showed me a displayed of it with TRACKPAD) and said the price was 139. I went and was about to pay yet last minute SUSU said price was 999. I still bought it coz its my first samsung purchase so i didnt know much knowledge on anything. I open the box at home and SUSU gave me the tab with SIM AND WIFI and thats why i had to pay 250 extra. Further, the keyboard was with NO TRACKPAD (different to what she showed me earlier). This just happened today so pls harrods samsung, get someone who knows the products deeper. All aside the tab is great but i honestly could’ve easily saved said 250 pounds if it wasnt for susu.

    27-02-2023

  • kimberly lambert

    Pushy sales lady

    27-01-2023

  • elias kurian

    27-12-2022

  • Iman Saraei

    27-11-2022

  • miles copland

    Staff know anything and everything, really great bunch they will help and guide you into knowing any information that you require!

    27-10-2022

  • Richiie Maver

    Great service and very knowledge assistance and of course the brilliance of Samsung

    27-10-2022

  • Kirt Andrews

    No older phone accessories I went to look for a cover for my phone to be told we only sell the fold 4 accessories now yours is the fold 3

    27-09-2022